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“Quiet & peaceful”

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Grand Copthorne Waterfront Hotel
Ranked #53 of 319 Hotels in Singapore
Reviewed September 29, 2012

hotel is located away from city centre n most of the city attrations. The river nearby is brown in colour n nothing scenic. No mrt (underground train) nearby n would to rely on taxi for transport. Singapore being a small country, most attractions are just 20 - 30 mins taxi ride away.
We upgraded to the club room on the upper floors for better view n also free use of the club lounge. Room is spacious but toilet small.
Staff are polite but lack experience. Some are not able to communicate in english fluently.
Not the most convenient location n suitable if you want a quiet stay.

  • Stayed: September 2012
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2  Thank merc8989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium C, Hotel Management at Grand Copthorne Waterfront Hotel, responded to this reviewResponded October 4, 2012

Dear merc8989,

Thank you for your feedback, we hope your stay had been a fruitful one. It is good to know that you enjoyed the well-appointed Club room and thoughtful Club amenities that were accorded. It is a pity however that the Singapore River you witnessed was brownish perhaps due to a heavy downpour. We hope you will be able to see the scenic waterfront on your next stay with us.

In addition, we would like to share that Tiong Bahru and Outram Park MRT stations are easily accessible from our hotel bus top via public buses while major tourist attractions are also readily accessible via MRT lines. In view of your feedback on our staff’s proficiency of English, we will look into further training accordingly.

We look forward to welcoming you back during your next visit to Singapore.

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1,954 - 1,960 of 2,749 reviews

Reviewed September 29, 2012

This is the very best hotel we have ever been in, all aspects are catered for, the room service excellent, very clean, you are catered for in every regard. Could not wish for a better hotel we would certainly book into this one again. As on our 6 week world trip we feel we know a great hotel from an average one we didnt have a River View but that was ok, found looking out of the window on the 19th floor interesting when you have jet lag at all the young people being picked up from a disco at around 4am. Thank you.

Room Tip: Go this this Hotel its marvelous.
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  • Stayed: September 2012, traveled as a couple
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1  Thank maureen m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium C, Hotel Management at Grand Copthorne Waterfront Hotel, responded to this reviewResponded October 4, 2012

Dear maureen m,

Thank you so much for your excellent review and kind recommendation, it is absolutely heartening to know you had an exceptional stay with us. At the same time, we are humbled by such high regard that you consider the Grand Copthorne Waterfront to be one of the best hotels you have ever been in.

Your wonderful feedback is testament to our continual endeavours in striving for service excellence and heightening guest satisfaction. We look forward to welcoming you back and offering you another terrific stay experience.

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Reviewed September 27, 2012

We stayed as a couple at the Copthorne 7-9 September - Good location for everything, we walked pretty much everywhere as there is so much to see. The hotel is clean/Modern and comfortable, staff are friendly and helpful.
I would reccommend this to friends/family and colleagues.

  • Stayed: September 2012, traveled as a couple
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2  Thank ncltraveller195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium C, Hotel Management at Grand Copthorne Waterfront Hotel, responded to this reviewResponded October 4, 2012

Dear travel1057,

Thank you for your brilliant review and kind recommendations. It is wonderful to know our exceptional team of service personnel consistently delivered high hospitality standards reflective of the 5-star accolade of the Grand Copthorne Waterfront.

Indeed, our contemporary rooms are designed with the comfort of our discerning guests in mind providing them a lovely abode to rest and relax. We are immensely delighted to hear you had a marvelous stay and we hope to create many wondrous experiences for your stay with us in the future.

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Reviewed September 27, 2012

Stayed here in June for a 4-day trip. We requested for a river view and a higher floor upon check-in and the front desk staff (his name might have been Nelson) was happy to give us what we asked for plus an upgrade!! We were surprised to find that our room was fairly big even if it was a category higher than what we booked! It was a definitely good start to our vacation! For people who like to walk, this is the perfect location for you! The hotel is within walking distance to restaurants, it's a little stroll to the nearest train station but it's not so bad. The only downside is that internet is an additional charge.. Overall it was a great and comfortable stay!

  • Stayed: June 2012, traveled as a couple
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2  Thank LoversOnTheRun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium C, Hotel Management at Grand Copthorne Waterfront Hotel, responded to this reviewResponded October 4, 2012

Dear ohhmandee,

Thank you for your splendid review. We are pleased that the attentive staff, comfortable rooms and excellent location of the Grand Copthorne Waterfront added value to making your stay a fantastic and memorable one.

For future visits, may we recommend that you stay in one of our well-appointed Club rooms, offering exclusive Club lounge access, complimentary breakfast and wifi, amongst other welcoming benefits. We look forward to making your every stay at the Grand Copthorne Waterfront a fruitful one.

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Reviewed September 24, 2012

Our second visit to Singapore but this time we had friends with us on their first visit. This hotel didn't let us down. Ask for a room with a river view and above floor 10. When we got there late at night we where given a room overlooking city but no problem. Just asked reception to change us which they did in 5 mins to a great room. Breakfast excellent, everything for anyone. Didn't eat all day so full! Staff very informative will book anything for you, arranged for a taxi to go to the Singapore turf club, great night. 10minute walk along riverside to Connors Quay for fab restaurants. Take hotel shuttle bus especially if going to Sentosa Island, get off at china town for train. Book shuttle bus as gets full quickly and might have to wait another hour. Use it also on return journeys. Will recommend highly.

Room Tip: Ask for river view higher floors
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  • Stayed: February 2012, traveled with friends
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1  Thank Jean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandCopthorneSing, Hotel Management at Grand Copthorne Waterfront Hotel, responded to this reviewResponded September 30, 2012

Dear Jean H,

It is in our absolute delight to know that you enjoyed the wondrous hospitality and amenities accorded during your stay with us. Indeed our locale, well-appointed rooms and personable staff are our greatest assets, as such it is especially rewarding to hear of your invaluable feedback and recognition of our efforts in maintaining high hospitality standards. We thank you for your gracious compliments and look forward to welcoming you back for another splendid stay at the Grand Copthorne Waterfront.

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Reviewed September 24, 2012

Stayed there for a week on a business trip. Excellent service and great hospitality. Nice rooms and very comfortable beds. Great location, within walking distance from downtown and china town. Wide range of restaurents to choose from. The service at the business lounge was top quality. Wi-fi was really fast. The room rate included internet and breakfast.

Room Tip: ask for a river view as high as possible.
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  • Stayed: September 2012, traveled on business
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1  Thank arvid59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandCopthorneSing, Hotel Management at Grand Copthorne Waterfront Hotel, responded to this reviewResponded September 30, 2012

Dear arvid59,

We are exhilarated to know that you received excellence in service during your recent stay with us. We pride ourselves in maintaining a high standard of hospitality and ensuring a wonderful stay experience for every discerning guest at the Grand Copthorne Waterfront. It is also delightful to know that you found our location near downtown to be ideal. Thank you for your wonderful feedback and we look forward to your continual patronage.

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Reviewed September 21, 2012

We stayed here for 2 nights the hotel is great, good location and nicely decorated the rooms are a little bit dated but nice and spacious. The only downfall of this hotel is that internet and breakfast wasnt included even if I wanted to pay extra on few websites i couldnt find the deal. At the hotel the charges are a lot for internet and breakfast. Overall we had a good stay here.

Room Tip: Good to stay for 1 or 2 nights
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  • Stayed: September 2012, traveled with family
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2  Thank Ultim8holiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandCopthorneSing, Hotel Management at Grand Copthorne Waterfront Hotel, responded to this reviewResponded September 30, 2012

Dear Ultim8holiday,

We are thrilled that the Grand Copthorne Waterfront played a vital role in making your stay a fantastic one. It is our pleasure to hear that you enjoyed our spacious room as well as the ease of convenience of our location. It is especially rewarding to know that our efforts in extending high standards of hospitality to our discerning guests met with your kind compliments.

In addition, may we suggest that you explore our “Special Offers” page on our official website for room promotions, in particular the “Room with Breakfast” promotion which you may find useful.

Also, you may like to consider staying in our well-appointed Club rooms which offer added benefits such as complimentary breakfast, internet access and exclusive Club Lounge access for a truly marvelous stay experience. With that, we thank you for your great review and hope to welcome you back soon.

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Additional Information about Grand Copthorne Waterfront Hotel

Address: 392 Havelock Road, Singapore 169663, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Spa Hotel in Singapore
#51 Luxury Hotel in Singapore
#72 Romantic Hotel in Singapore
#81 Business Hotel in Singapore
Price Range: $139 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Copthorne Waterfront Hotel 4.5*
Number of rooms: 550
Reservation Options:
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Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore

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