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Reviewed September 3, 2011

Stayed at Grand Copthorne for 8 nights during a business trip to Singapore.
It is a well established hotel at the riverside, about 10min walk away from Clarke Quay.
Decent facilities as can be expected from a 4* hotel. My only reservation is it that the location is slightly off the beaten track, the nearest MRT station (if I am not mistaken) is at Clarke Quay, which means that you either use the bus (stop is right off the main entrance) or take a cab to go places like Orchard Rd or Marina Bay. Overall - for business travel, it is a good option, for hols I would probably stay in more central location.

Stayed: August 2011, traveled on business
Thank atreides75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wang_Colin, General Manager at Grand Copthorne Waterfront Hotel, responded to this reviewResponded September 6, 2011

Dear atreides75,

Thank you for your feedback. I am glad you’ve had a pleasant stay with us for your business trip. As a 5-star hotel, we may not be centrally located in Orchard Road, but we are blessed with a great location that is along the historic Singapore River and is minutes away from great entertainment and dining areas at Robertson Quay, Clarke Quay and Boat Quay. Besides our scheduled shuttle buses that will bring you to popular venues such as Orchard Road, Harbourfront, Chinatown and many other areas. We also offer River Cruise at our Waterfront, right at Café Brio’s outdoor area, which will bring you to the Marina Bayfront. We hope to have the chance to be of service to you again and look forward to welcoming you back at Grand Copthorne Waterfront Hotel in the near future.

Best regards,
Colin Wang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2011

Room included buffet breakfast that was very good. Staff extremely friendly and helpful. Found the hotel a little isolated for shopping, although a shuttle was provided to Orchard Road on a half hourly basis.

Room Tip: room comfortable although airconditioning too cold and maintenance man actually made it too warm
  • Stayed: August 2011, traveled as a couple
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Thank Linda056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wang_Colin, General Manager at Grand Copthorne Waterfront Hotel, responded to this reviewResponded September 6, 2011

Dear linda056,

Thank you very much for your feedback which I will share with my team to encourage them in their good work. We hope to welcome you back at Grand Copthorne Waterfront Hotel in the very near future.

Best regards,
Colin Wang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2011

Our family has just had a very comfortable stay at the Grand Copthorne Waterfront Hotel. The staff were amazing, especially Ryan who looked after us on the Executive Club level. We had a comfortable, refreshing stopover. Room was spacious and comfortable. Great views. The only (slight) drawback is distance to a MRT station - however it is very convenient if travelling west to Jurong attractions such as the Bird Park, Science Centre etc. City Sightseeing buses are a 5 minute walk away, as is a Hawker market and large Shopping Mall. Would thoroughly recommend.

  • Stayed: August 2011, traveled with family
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4  Thank sariban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wang_Colin, General Manager at Grand Copthorne Waterfront Hotel, responded to this reviewResponded September 6, 2011

Dear Sariban,

Thank you very much for your feedback. I’m glad you’ve had a wonderful stay with us. I will share your comment with my team members, especially Ryan to encourage them to keep up their good work. We hope to look forward to welcome you back at Grand Copthorne Waterfront Hotel very soon.

Best regards,
Colin Wang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2011

Nice location in terms of proximity to the riverfront. Good Conferencing and Meeting room facilities.
Gym and Swimming facilities are good. Rooms are well equipped and Service a is good. The breakfast was well prepared.
Slightly far from an MRT station- 1.2 kms.from Outram Park.

  • Stayed: August 2011, traveled on business
    • Value
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1  Thank Ode_to_Joy_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wang_Colin, General Manager at Grand Copthorne Waterfront Hotel, responded to this reviewResponded September 6, 2011

Dear Ode_to_Joy_9,

Thank you very much for comment. I’m glad you’ve had the chance to experience our Conference and Meeting Facilities which we are proud of. We offer scheduled shuttle buses that will bring you to popular venues such as Clarke Quay, Orchard Road, Harbourfront, Chinatown and many other areas. We also offer River Cruise at our Waterfront, right at Café Brio’s outdoor area, which will bring you to the Marina Bayfront. Once again, thank you for your feedback and we hope to welcome you back at the hotel in the very near future.

Best regards,
Colin Wang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2011

We stayed at this hotel for one night on the return leg of a trip and booked it through a travel agent who got a much better deal than we were able to find anywhere else. As our flight wasn't until late at night the 4pm checkout our travel agent had included in our deal was appreciated. All of our requests at time of booking were followed through by the hotel right down to the river-view room and we even arrived to find our son had been provided with his own bed when he was going to just share our king size one and a timber cot was provided for our baby. The room was easily big enough for the 4 of us and our luggage. The pool area was pleasant and provided a welcome relief from the heat and a good chance for our son to unleash some energy after a day of travel. The staff were friendly and helpful and the breakfast was good with a lot of choices. I am sure there are fancier hotels in Singapore but this hotel met our needs well for our short stay and was good value for money.

  • Stayed: July 2011, traveled with family
    • Value
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1  Thank CassieSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wang_Colin, General Manager at Grand Copthorne Waterfront Hotel, responded to this reviewResponded September 6, 2011

Dear CassieSC,

Thank you very much for your feedback. I’m happy to hear of your good experience at our hotel. I will share your comment with my team members to encourage them to continue their good work. We look forward to serve you again at Grand Copthorne Waterfront Hotel.

Best regards,
Colin Wang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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