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“Luxurious with amazing central location”
Review of Fairmont Singapore

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Fairmont Singapore
Ranked #17 of 312 Hotels in Singapore
Certificate of Excellence
Brisbane, Australia
Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Luxurious with amazing central location”
Reviewed March 27, 2014

My husband and I stayed at the Fairmont Singapore for 5 nights in June 2013 for our anniversary. I must say, the first time we opened our room door we were taken aback. It was so luxurious and beautiful. The views were amazing from our private balcony and the marble bathroom was incredibly spacious with everything provided. (Luxury shampoos, conditioners, soaps etc) The room was serviced daily and after each day of hard sightseeing and shopping, it was so lovely to come back to this hotel. The staff are super friendly and nothing is too much trouble. We had the buffet breakfast each morning and WOW!!!! The range of different cuisines was in abundance and again, the staff were so accommodating. I highly recommend this hotel and would definitely stay here again. The major shopping malls are also linked to the hotel.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank Carlotta G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSingapore, Quality Manager at Fairmont Singapore, responded to this review, March 30, 2014
Dear CJG1969,

Thank you for giving us the opportunity to be a part of your anniversary! I am delighted to hear that we were able to exceed your expectations in every aspect of your stay and appreciate the outstanding review you shared. We look forward to welcoming you and your husband back for more memorable celebrations to come.

Once again, happy anniversary from all of us at Fairmont Singapore!

Warm regards,
Yash Bhanage
Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (1,146)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Mumbai (Bombay), India
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 25, 2014

Extremely friendly staff, comfortable stay. Of course, Singapore has some of the most lovely skylines, so the view was fantastic. The breakfast brunch was fun! I like the concept of some of the staff wearing Indian and local outfits on different days just to celebrate the different cultures of Singapore. Really nice experience!

Room Tip: Ask for a room at the highest floor, possible.
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  • Stayed March 2014, traveled on business
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Helpful?
Thank tpawar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSingapore, Quality Manager at Fairmont Singapore, responded to this review, March 27, 2014
Dear tpawar,

Thank you for the excellent review! We believe in providing our guests with an authentically local stay experience thus I am very happy to hear that you enjoyed seeing the ethnic outfits that our front office team and doormen don.

We look forward to having you back with us on your next visit to Singapore!

Warm regards,
Yash Bhanage
Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fife
Level Contributor
66 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed March 25, 2014

Very helpful and courteous staff and very comfortable accommodation. The ensuite shower was superb! We really enjoyed our 3 night stay here. Cafe Swiss for breakfast and Prego Italian restaurant and Alligator Pear by the pool were all very good. It was a great base for exploring the city. Also enjoyed the shopping mall below the hotel.

  • Stayed February 2014, traveled as a couple
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    • Location
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Helpful?
Thank HolidayHarriet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSingapore, Quality Manager at Fairmont Singapore, responded to this review, March 26, 2014
Dear HolidayHarriet,

It brings me great pleasure to hear that you had an enjoyable stay with us! I wish to reassure you that we will continue to seek ways to improve and fulfill our mission of turning moments into memories for our guests.

Thank you for your valuable feedback and we look forward to welcoming you back in the near future!

Warm regards,
Yash Bhanage
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Man, United Kingdom
Level Contributor
151 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed March 24, 2014

My wife and I enjoyed four excellent nights at the Fairmont following a long cruise from Auckland, New Zealand. We found the Fairmont to be the perfect centre for our first visit to Singapore. We were afforded a warm welcome by a charming greeter dressed in a fashion similar to the Raj - a person with whom we swiftly formed a friendship which helped us plan our stay. The hotel is located directly opposite to Raffles Hotel - whose reputation for providing "Singapore Slings" is world famous - and was sufficiently close to the shops and malls of Orchard Road to enable us to wander there (although we did get a taxi back!!). The Fairmont is built over a magnificent mall of its own where there are countless dining establishments and quality stores. The relatively new "Gardens by the Sea' are withing walking distance as well and we would highly recommend taking one of the very good open-top bus tours of the city. The hotel met all our requirements and is staffed by the most friendly of people. It was a great experience.

Room Tip: Give consideration to the Executive rooms - It's a little bit more expensive but, in our opinion...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CTB181140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSingapore, Quality Manager at Fairmont Singapore, responded to this review, March 26, 2014
Dear CTB181140,

It’s always such a delight to receive positive feedback and compliments about our hotel and I sincerely thank you for choosing to stay at Fairmont Singapore! I wish to reassure you that we will continue to be highly dedicated and committed towards ensuring exceptional service standards.

We look forward to your next visit to Fairmont Singapore!

Warm regards,
Yash Bhanage
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 24, 2014

We stayed at the Fairmont hotel in Singapore for 2 nights at the end of a 2 week holiday in Thailand; it was a fantastic and relaxing hotel to end the trip.

Firstly - the location of the hotel is great, approximately a 10 minute walk from the Marina. The hotel is also located above/surrounded by a large shopping mall and the nearest subway station is about 5 minutes, providing an efficient and simple way to reach other parts of Singapore. The shopping mall is also a good place to pick up refreshments at a more affordable cost than the hotel itself. The hotel is a 20S$ taxi ride from the airport

The hotel is very big – but despite this is very peaceful and wasn’t overly crowded unlike the Marina Bay Sands hotel we visited one day. I don’t think I bumped into anyone on my floor, and very rarely even in the elevator. From this perspective it was very chilled out.
The rooms were outstanding – the bed was huge and very comfortable, and the shower room was the best shower I’ve ever had! Whilst hotel rooms are by large fairly similar, a few small things here made it a cut above the rest such as electric curtains, an iPod dock, and complimentary use of the nespresso machine. The room was very relaxing.

Whilst we didn’t take full advantage of the facilities available – we were impressed with what was on offer. The swimming pools were large and pretty quiet and a good place to chill out. The spa was also a very relaxing place although it was a bit annoying that there was a separate spa for women and men, meaning you couldn’t enjoy the facility with your other half.

The one thing that I was overly impressed with and that I will remember the hotel most for was the friendliness and helpfulness of all the staff there, without exception. From the minute we checked in, to the minute we checked out, each and every member of staff were unbelievably friendly – from the receptionist, through the concierge to the door men and Spa workers.

I’d certainly recommend anyone visiting Singapore to stay at the Fairmont hotel for a hassle free and relaxing stay, with exceptional and caring staff.

  • Stayed March 2014, traveled as a couple
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    • Cleanliness
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Helpful?
1 Thank Banno88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSingapore, Quality Manager at Fairmont Singapore, responded to this review, March 26, 2014
Dear Banno88,

It’s a great pleasure to hear that you had a pleasant experience and I sincerely thank you for choosing to stay at Fairmont Singapore! I wish to ensure you that we will continue to seek ways to improve and fulfill our mission of turning moments into memories for our guests. Your compliments will only spur us to continue seeking ways to enhance our guests’ experience.

Thank you for your valuable feedback and we look forward to welcoming you back in the near future!

Warm regards,
Yash Bhanage
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 24, 2014

Stayed at the hotel on business. Check-In was fast and efficient inspite of the group numbering about 24. The staff was extra courteous and looked into every minute detail to ensure that we had a pleasant stay.

The rooms were nice, big, airy with nice beds. Breakfast was served at two locations, at the pool area and at the restaurant on the lobby level. Splendid spread with great service by the staff at both locations.

The only drawback that I can think of is that WiFi was not free.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Roopesh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSingapore, Quality Manager at Fairmont Singapore, responded to this review, March 26, 2014
Dear Roopesh,

Thank you for taking the time to share the details of your stay with us.

It makes me happy to hear that you had an enjoyable stay and would like to reassure you that we will continue our pursuit for excellence in service. With regards to our Internet charges, you might like to know that wireless internet access is complimentary to all Fairmont President’s Club members.

I sincerely thank you for choosing Fairmont Singapore and look forward to your next visit soon!

Warm regards,
Yash Bhanage
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 22, 2014

As expected, True Fairmont experience. Good location, great staff, well done rooms and the best bed to sleep. Washrooms are huge and luxurious. Breakfast did not have much choice for Vegetarians like me. Only drawback was WIFI was not free.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gch1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSingapore, Quality Manager at Fairmont Singapore, responded to this review, March 26, 2014
Dear gch1994,

I’m delighted to hear that you had an memorable stay with us and wish to reassure you that we will continue to seek ways to improve and fulfill our mission of turning moments into memories for our guests. With regards to the Internet charges, you might like to know that wireless internet access is complimentary to all Fairmont President’s Club members.

Thank you for choosing Fairmont Singapore and I look forward to welcoming you back in the near future!

Warm regards,
Yash Bhanage
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Singapore

Property: Fairmont Singapore
Address: 80 Bras Basah Rd, Singapore 189560, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Singapore
#7 Spa Hotel in Singapore
#13 Romantic Hotel in Singapore
#14 Business Hotel in Singapore
#17 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont Singapore 5*
Number of rooms: 769
Official Description (provided by the hotel):
The Fairmont Singapore hotel is ideally situated at the crossroads of Singapore's business, cultural, entertainment and shopping districts. It offers 769 luxurious guestrooms and suites, a collection of 16 distinctive restaurants and bars and 70,000 square feet of prime meeting space - all supported by our Singapore hotel's award-winning service teams.In addition, guests of Fairmont Singapore have access to the Willow Stream Spa, one of the largest spa facilities in Asia, offering the best in spa and fitness services. ... more   less 
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Also Known As:
Fairmont Singapore Hotel Singapore
Raffles Plaza Singapore
Singapore Fairmont

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