Room was very much in need of refurbishment and cleaning. Dirty floors, hair in bathroom from previous guests, mouldy areas and grouting in between tiles falling out. Walls also badly marked and didn't look as if it had been painted for at least 10 years. A shocking state for such an expensive hotel.
Service equally poor; tv didn't work other than showing the Fairmont advert saying how great the hotels were, no laundry bags in room; asked for one which then was not replaced, so had to ask again. Asked for a wake-up call at 7am which they forgot about, so late for important meeting. Used some items from mini-bar which weren't replaced. Used some of the coffee cups which were removed but not replaced, so no cups to make any coffee in this evening.
Overall a very disappointing stay in a dirty room with very poor service. Will definitely not stay here again.
- Official Description (provided by the hotel):
- The Fairmont Singapore hotel is ideally situated at the crossroads of Singapore's business, cultural, entertainment and shopping districts. It offers 769 luxurious guestrooms and suites, a collection of 16 distinctive restaurants and bars and 70,000 square feet of prime meeting space - all supported by our Singapore hotel's award-winning service teams.In addition, guests of Fairmont Singapore have access to the Willow Stream Spa, one of the largest spa facilities in Asia, offering the best in spa and fitness services. ... more less
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- Also Known As:
- Fairmont Singapore Hotel Singapore
- Raffles Plaza Singapore
- Singapore Fairmont