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“Enjoyable trip”
4 of 5 bubbles Review of Fairmont Singapore

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Fairmont Singapore
Ranked #16 of 306 Hotels in Singapore
Certificate of Excellence
Edinburgh
Level Contributor
152 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
“Enjoyable trip”
4 of 5 bubbles Reviewed March 25, 2013

Clean modern city hotel, probably better for business than leisure. We stayed on the club floor and felt the breakfast buffet could have been more extensive with a little more local food. The rooms were small but well laid out and the bathroom was lovely with good quality toiletries. The hotel is handy for public transport. It is right opposite Raffles where we had the obligatory Singapore sling. As an aside the Raffles seemed to me to treat non resident visitors with contempt. This was very different when I last visited Singapore 12 years ago. Back to the Fairmont. The club floor staff were friendly, and generous with the champagne in the evening. We did not use the hotel restaurants. The bell and reception staff were particularly helpful, and the swimming pool pleasant after a day in the city. Best of all they noticed on check in it was my birthday, and delivered a lovely cake
Would definitely return. If the club floor featured more local food and there were a few more pool loungers it would be perfect.

  • Stayed March 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Edinburghtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,130)
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English first
Edinburgh, United Kingdom
Level Contributor
405 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 571 helpful votes
5 of 5 bubbles Reviewed March 24, 2013

I have been travelling to Singapore for a number of years and pretty much have stayed in the same hotel each time. When my hosts changed this for my recent visit I was a little apprehensive, particularly when I checked previous reviews. However, my stay could not have been better - the staff were immensely helpful, the location is perfect for access to the MTR, stores, and nearby restaurants. I enjoyed the stay so much that I have told my hosts to book me in there on future visits.

  • Stayed February 2013, traveled on business
    • Value
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Helpful?
Thank Cfab777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millers Point
Level Contributor
102 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed March 22, 2013

When the fairmont room was well under swissotel per night you understand that the room quality will be lower lights in the bathroom didn't go off maid button didn't work little things showed the room was old and worn out ..still I love the location staff are god and I will stay again

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sekip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed March 22, 2013

I've stayed at the Fairmont on more than one occasion and last year had the pleasure of visiting Singapore on three occasions.

Service has always been excellent; staff have been friendly and keen to assist during each of our stays. The suites on the executive floor are spacious and quite comfortable, with decent views of the Alligator Pear pool, pool bar, and Marina Bay Sands. If you get access to the Executive Lounge, one can opt to have breakfast here (albeit a smaller selection) or at Prego downstairs. From 5-8pm it's Happy Hour and you'll find hors d'oeuvres/ finger-foods, some light meals, a wide selection of drinks and cocktails, including Moet Chandon Champagne being served.

The hotel is well situated, opposite the Raffles Hotel and is fairly centrally situated in the city. It takes less than 5-10 minutes by Taxi to reach Orchard Road. The hotel is also attached to Raffles City Mall & MRT as well as a large food-court. Breakfast is served @ Prego and it's a full-International spread.

I would also highly recommend Mikuni for lovers of fine Japanese cuisine. The ambience is quite relaxed, although it doesn't feel as 'nihon' inspired as it could be. That said, the sushi, sashimi is divine and can be compared to the likes of Nobu, Parklane, London. I wouldn't compare it with Zuma of Knightsbridge as it's not 'fusion' Japanese.

Whether one is travelling for business or pleasure, the Fairmont is highly recommended; I look forward to booking my next stay in the future.

Room Tip: Don't miss out on the Eggs Benedict served @ Prego for breakfast!
See more room tips
  • Stayed August 2012, traveled on business
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Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emirate of Abu Dhabi, United Arab Emirates
Level Contributor
83 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
4 of 5 bubbles Reviewed March 20, 2013

Good hotel for business traveller. room is functional and mordern. We got a room with a view of the pool. The pool is quite small compare to the size of the hotel. Also when we were staying, there was evening activities around the pool like live music etc. Not sure this was the can everyday.

Somehow our experience was better in Conrad and Pan Pacific. But the breafast was great with lots of choices.

  • Stayed July 2012, traveled as a couple
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Helpful?
3 Thank farhanbari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSingapore, Director of Quality at Fairmont Singapore, responded to this review, April 1, 2013
Dear Guest,

Thank you for the compliments on the guestroom and breakfast choices. Indeed, both our pools and our poolside restaurant Alligator Pear are very popular with our guests. Appropriate piped music is played everyday from 7:00am till 9:30pm, with daily Happy Hours from 5:30pm to 8:30pm.

We hope to welcome you back to Fairmont Singapore!

Best regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes
Level Contributor
47 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed March 20, 2013

good hotel - clean and comfortable. A tiny bit run down, but still nice. I had a room facing the marina bay - lovely view. Bit noisey so if you are a light sleeper, you may want to mention this. You can walk to Marina bay from here, it is about 20 minutes.
Breakfast is lovely on the 8th floor by the pool or you can sit downstairs indoors. I always opted for the 8th floor. not a huge spread but enough and a chef to cook your eggs how you want. Because of the humidity, the cereals don't taste fresh, but they are perfectly fine!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BeansMiltonKeynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSingapore, Director of Quality at Fairmont Singapore, responded to this review, April 1, 2013
Dear Guest,

It makes us happy to hear that your enjoyed your recent stay and we appreciate your many compliments. It is true that many of our guests choose to have breakfast at our poolside restaurant Alligator Pear for the ambiance and al fresco experience. You might wish know as well that we only use organic eggs there.

Thank you for choosing Fairmont Singapore!

Warm regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth Western Australia
Level Contributor
182 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
5 of 5 bubbles Reviewed March 18, 2013

We had booked an entry level room online and I advised the booking agent of our early checkin requesting a refurbished room on a high floor if possible. We arrived at the Fairmont at 8.30am. The staff were wonderful and gave us the keys to an upstairs lounge where we could freshen up, have a coffee and relax until out room became available. Our room was ready at 10am and our suitcases had already been delivered by the time we opened the door. Brilliant service!

The room was on the 17th floor with a view over the Raffles Hotel and towards the harbour. We could see several other high rise hotels. The room was modern and fairly spacious with wood and carpeted floor, well appointed with space for 2 suitcases to be unpacked and stored.

There was a fab Nespresso machine with supplies of coffeee and milk. The drapes were operated by a switch as part of the lighting panel. A study desk with chair and a lounge at the base of the bed for watching the flatscreen TV completed the room.

The bathroom with bath and shower was all chrome and glass and well lit with magnifying makeup mirror over the glass basin and ample space for placing our own toiletries.

There was a turn down service each evening and the room was tidied. Each day the room was serviced and free fresh water and supplies for the Nespresso left.

Our inlaws had booked a club room and as they have been regular visitors tot this hotel over many years they were upgraded to the penthouse suite which was huge and amazing. WOW!

We enjoyed a three day stay each night joining our family at the club lounge at 5pm. They allow an extra guest with club room guests and we paid a fee for one extra guest. I must say that the staff were wonderful and filled out glasses frequently with stunning Moet champagne and quality wines and spirits. We were expecting hors douvres but the quality and supply of entres, main courses and delicious cakes offered was superb!

Breakfasts were not part of our hotel booking but we chose to eat downstairs at Prego the Italian cafe. Wonderful International buffet at a reasonable price. Delicious!

I would highly recommend this hotel to anyone wishing to stay in Singapore. The location, quality room and service is second to none. I also love the lobby, it is always buzzing! Congratulations Fairmont. You are a super hotel.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank waterman2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSingapore, Director of Quality at Fairmont Singapore, responded to this review, April 1, 2013
Dear Guest,

Your compliments on the hotel’s brilliant service, wonderful staff, room quality, amenities, turndown service, great experience at our executive club lounge as well as the amazing breakfast buffet at Prego are greatly appreciated.

Our mission is to turn moments into memories for our guests, thus it makes us really happy to know that you had a memorable stay.

Thank you for staying with us and recommending Fairmont Singapore!

Best regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Singapore

Property: Fairmont Singapore
Address: 80 Bras Basah Rd, Singapore 189560, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Singapore
#7 Spa Hotel in Singapore
#13 Romantic Hotel in Singapore
#14 Business Hotel in Singapore
#16 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont Singapore 5*
Number of rooms: 769
Official Description (provided by the hotel):
The Fairmont Singapore hotel is ideally situated at the crossroads of Singapore's business, cultural, entertainment and shopping districts. It offers 769 luxurious guestrooms and suites, a collection of 16 distinctive restaurants and bars and 70,000 square feet of prime meeting space - all supported by our Singapore hotel's award-winning service teams.In addition, guests of Fairmont Singapore have access to the Willow Stream Spa, one of the largest spa facilities in Asia, offering the best in spa and fitness services. ... more   less 
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Also Known As:
Fairmont Singapore Hotel Singapore
Raffles Plaza Singapore
Singapore Fairmont

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