We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“beautiful singapore” 4 of 5 bubbles
Review of Swissotel Merchant Court Singapore

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Swissotel Merchant Court Singapore
Ranked #39 of 308 Hotels in Singapore
Certificate of Excellence
Holgate
2 reviews
“beautiful singapore”
4 of 5 bubbles Reviewed July 14, 2014

This hotel is in the best position,backing onto clarke quay which is buzzing at
night.
We felt that the carpets needed to be replaced in our room,but apart from that
we would stay at this hotel again.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Gillian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review, July 23, 2014
Dear Gillian S,

Thank you for your kind review. I am glad to learn that you and your partner enjoyed the convenience of our hotel’s location and I am warmed of your support. My team and I look forward to welcoming you back again soon.

Warm regards,
Rainer Tenius
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4,257 reviews from our community

Traveler rating
    1,757
    1,758
    513
    162
    67
See reviews for
995
1,644
260
792
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (654)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Syorks
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed July 14, 2014

The main reason to book this hotel is the location. Clarke Quay is just steps away from the front door, as is the MRT. The only drawback we experienced was a terrible view from the room of a rather unattractive grey wall, Other than that, this hotel is pretty standard, and offers everything you would expect from a 4 star property, the Nespresso machine is a nice touch.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
2 Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review, July 23, 2014
Dear Richard H,

Thank you for the kind review on your stay with us at Swissôtel Merchant Court. I am pleased to hear that you and your partner enjoyed the location of our hotel and had taken delight in enjoying coffee from the Nespresso machine available in our guestrooms. My team and I look forward to welcoming you again in the near future.

Warm regards,
Rainer Tenius
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 14, 2014

Clean hotel rooms with comfortable beds. Bathroom ammenties were well provided.
Love the Nespresso machine & TWG tea provided! Also, the in-room dining food were so awesome, especially the Duck Confit!

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Janelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review, July 23, 2014
Dear Janelle K,

Thank you for your kind compliments. I am delighted to hear that you and your partner enjoyed our amenities, our Food & Beverage offerings and the comfort of our rooms. My team and I look forward to welcoming you back again soon.

Warm regards,
Rainer Tenius
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed July 13, 2014

the room was lovely, however, the ac in our room failed to work since we check in, but they managed to change another room for us without qns asked.
We got a twin room, super single beds and loving it. bathroom is sweet as well.

Nice pool view from our room, though we are not on the highest floor. The pool is not very big, and not on the direction of the sun, so tough to get a tan. Location is very good, only 2mins walk from Clarqe Quay.

Room Tip: high floor.
See more room tips
  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank yvonnesher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review, July 23, 2014
Dear yvonnesher,

Thank you for your kind review and I am pleased to learn that you and your friends enjoyed the location of our hotel and the comfort of our rooms. Your note of the weak air-conditioning in the room was much appreciated and has since been rectified accordingly. Once again, thank you for your compliments and my team and I look forward to seeing you again soon.

Warm regards,
Rainer Tenius
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 13, 2014 via mobile

It's not as polished as some of the other Singapore hotels that I've stayed in. Breakfast is nice, good variety. The location, Clarke Quay, is great. Plenty to do and places to eat. Adjacent to Chinatown and a short walk to Marina Bay. I'd definitely stay there again.

Stayed July 2014, traveled on business
Helpful?
Thank Sinead F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review, July 17, 2014
Dear Sinead F,

Thank you for your kind review and compliments. I am delighted to note that you have enjoyed the convenience of our hotel’s location and our breakfast selection. My team and I look forward to welcoming you at Swissôtel Merchant Court on your next visit to Singapore.

Warm regards,
Rainer Tenius
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Narrabundah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 13, 2014

Ideal place to stay in Singapore...close to everything and a real gem. Looked after extremely well and enjoyed the relaxed atmosphere. Ideal stop over location and look forward to staying next time so that we can explore even more.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
1 Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review, July 17, 2014
Dear Linda B,

Thank you for your kind compliments. I am delighted to hear that you and your partner had a pleasant stay with us and particularly enjoyed the convenience of our hotel’s location. My team and I look forward to welcoming you back again at Swissôtel Merchant Court in the near future.

Warm regards,
Rainer Tenius
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Klagenfurt
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 13, 2014 via mobile

I did stay at this hotel every time I was in Singapore and I was all the time satisfied with their services.

Clean hotel rooms, helpful personnel, very good and rich breakfast buffet and excellent location. The pool, sauna and all other relaxing facilities are making the stay here a nice experience.

Why only 4 stars? I used different rooms and some of the had some not so nice looking bathrooms. I mean they were very clean and all, but there were visible marks where they did some repairing not in the best way. These are classic bathrooms, some more caution when doing repair would be appreciated.

Stayed July 2014, traveled on business
Helpful?
Thank yotis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review, July 17, 2014
Dear yotis,

Thank you for your continuous support towards Swissôtel Merchant Court which is much appreciated. I would like to extend my apologies for the shortfall in experience that you have encountered on separate occasions and appreciate your review which will help us constantly monitor our products and offerings. Nonetheless, I am pleased to hear that you have enjoyed the comfort of our rooms and facilities, our Swiss Hospitality, location as well as our Breakfast selection. My team and I hope to welcome you again in the not too distant future.

Warm regards,
Rainer Tenius
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Singapore hotels
The Quays
Park Regis Singapore
Park Regis Singapore
#47 of 308 in Singapore
4.0 of 5 bubbles 3,185 reviews
The Quays
Novotel Singapore Clarke Quay
Show Prices
Show Prices
Show Prices
The Quays
Park Hotel Clarke Quay
Park Hotel Clarke Quay
#46 of 308 in Singapore
4.0 of 5 bubbles 3,550 reviews
Furama City Centre
#45 of 308 in Singapore
4.0 of 5 bubbles 2,460 reviews
Carlton Hotel Singapore
#54 of 308 in Singapore
4.0 of 5 bubbles 3,632 reviews
Show Prices
Show Prices
Show Prices

Been to Swissotel Merchant Court Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swissotel Merchant Court Singapore

Property: Swissotel Merchant Court Singapore
Address: 20 Merchant Road, Singapore 058281, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#39 Luxury Hotel in Singapore
#40 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Official Description (provided by the hotel):
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Agoda, Booking.com, Cheap Tickets and Asiatravel.com Holdings so you can book your Swissotel Merchant Court Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing