We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Recommend Staying”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Swissotel Merchant Court Singapore
Ranked #34 of 312 Hotels in Singapore
Certificate of Excellence
Brisbane Qld Aust.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Recommend Staying”
Reviewed November 22, 2013

Had a trouble free stay. Staff very friendly and breakfast was great. Good location and handy to all means of transport – MRT and hop-on-hop-off bus route. Rooms clean and beds comfortable. Would stay there again.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel

Helpful?
2 Thank Dennis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, December 1, 2013
Dear Dennis H,

Thank you for the kind review. We are glad to know that you and your friends enjoyed the stay and we look forward to welcome you back on your next trip to Singapore.

Warm regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4,576 reviews from our community

Traveler rating
    1,954
    1,855
    530
    167
    70
See reviews for
1,095
1,774
276
835
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (687)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Perth, Australia
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 22, 2013

We stayed at the Merchant Court for a few days following a cruise in March 2013. The hotel is top class. The service we received in reception is probably the best I have ever received in a hotel. Our room was spacious, well equipped and very clean. The breakfast was excellent, lots of choices. Location was perfect, next to Clarke Quay, restaurants, MRT and 5 min walk to China Town. We have previously stayed at Swissotel Stamford on our last few trips which is also very good but we are very happy that we chose to stay at the Merchant Court this time and we intend to come back again.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nonnazam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, December 1, 2013
Dear nonnazam,

Thank you for your kind commendations on your stay with us. We are pleased to learn that you and your friends enjoyed the comfort and our Swiss hospitality and we look forward to your return to Swissôtel Merchant Court in the near future.

Warm regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt Main
Level 6 Contributor
102 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 21, 2013

Its a very nice hotel in perfect location, both restaurants, shops and MTR (underground) just around the corner. You may have breakfast in the market cafe outside with river view, and pool area is quite and nice. Teh only point is taht the rooms are noce, includign espresso machine, but quitre small and bathroom out of date with no seaprate shower. Staf very attendive adn helpfuls as oen expcet in teh Far East area.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel

Helpful?
1 Thank Thorsten R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, December 1, 2013
Dear Thorsten R,

Thank you for choosing Swissôtel Merchant Court as your preferred accommodation in Singapore. We are happy to hear that you enjoyed your stay and we look forward to welcoming you again in the near future.

Warm regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 21, 2013

Hotel was nice. But when we arrived at night as husband & wife after having made a booking a month earlier they wanted to put us in a room with single beds! Or we could pay an extra $100 per night! How ever after showing our dissatisfaction we were given a room with king bed for extra $30
per night. Which we accepted

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel

Helpful?
1 Thank Lars M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, December 1, 2013
Dear Lars M,

Thank you for the review and feedback on your stay with us which will allow us to constantly monitor and review our service standards. We look forward to welcome you again on your next trip to Singapore.

Warm regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bishopton, Scotland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 20, 2013

Just returned from 9 days in this hotel (4+5 day with cruise inbetween). We could not fault it. Great location at Clarke Quay within 2 minutes of MRT, shopping mall and restaurants. The hotel facilities are excellent. Our travel agent, Trailfinders, Glasgow, advised us on the hotel and to take a room on the Executive floors which we did. The breakfast was outstanding, very fresh and the chefs and team should be commended. The Executive lounge staff and the Concierge team were absolutely wonderful providing service which was extremely personal (always addressed by name) and they seemed to know what we needed before we did. My wife's mobility is not good and the hotel gave us use of a wheelchair which made our stay in Singapore even more enjoyable. We would recommend anyone visiting Singapore to stay here.

Room Tip: The higher rooms on Executive floors give access to Executive Lounge - well worth additional cost an...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 26, 2013
Dear James M,

Thank you for your kind commendations on your stay with us. We are pleased to learn that you and your partner enjoyed the comfort and our Swiss hospitality and we look forward to your return to Swissôtel Merchant Court in the near future.

Warm regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level 5 Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed November 19, 2013

The best feature of this hotel is the location - smack in the middle of the Riverside area with all its restaurants, bars and shopping opportunities. The service was good and breakfast great. Our room was a bit small though and a couple of sqm more would have given us space enough for 2 suicases which we had to put on the floor and stepping over whenever we moved around.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ek6347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 26, 2013
Dear ek6347,

Thank you for your feedback on your stay with us which will allow us to constantly monitor and review our product and offerings.

We are glad to hear that you and your partner enjoyed the stay and we look forward to welcoming you back again soon.

Warm regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
92 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 19, 2013

Although the hotel is well located as it is adjacent business district the hotel is not what most business people would desire as the service was patchy level of amenity basic and facilities similarly so. The brightly lit reception is fine but being told the room style that was booked was not available until after the check in process was complete was very annoying, the rooms are sparsely furnished but comfortable and the in bath shower was warm. The lack of a newspaper as promised in the AM and a long and lengthy queue for a poorly laid out crowded breakfast buffet with really poor coffee and tea just suggested to me that another hotel will receive my patronage in future.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michaeloutandabout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 26, 2013
Dear Michaeloutandabout,

Thank you for taking time to post your review. We are concern to hear that your stay was not up to expectations and would like to extend our apologies for the disappointment caused. We hope for an opportunity to welcome you back and provide you with the standards that you have come to expect.

Warm regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Singapore hotels
The Quays
Park Regis Singapore
Park Regis Singapore
#50 of 312 in Singapore
3,503 reviews
The Quays
Novotel Singapore Clarke Quay
Show Prices
Show Prices
Show Prices
Fairmont Singapore
#15 of 312 in Singapore
5,842 reviews
PARKROYAL on Pickering
#20 of 312 in Singapore
2,814 reviews
The Quays
Park Hotel Clarke Quay
Park Hotel Clarke Quay
#51 of 312 in Singapore
3,933 reviews
Show Prices
Show Prices
Show Prices

Been to Swissotel Merchant Court Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swissotel Merchant Court Singapore

Property: Swissotel Merchant Court Singapore
Address: 20 Merchant Road, Singapore 058281, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Singapore
#34 Luxury Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#40 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Official Description (provided by the hotel):
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Fairmont Hotels, Expedia, Hotels.com, Orbitz, Cheap Tickets, Agoda, TripOnline SA, Travelocity, Hotwire, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Swissotel Merchant Court Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing