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“Lovely Hotel” 5 of 5 bubbles
Review of Swissotel Merchant Court Singapore

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Swissotel Merchant Court Singapore
Ranked #49 of 309 Hotels in Singapore
Certificate of Excellence
Lisbon, Portugal
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Lovely Hotel”
5 of 5 bubbles Reviewed November 13, 2013

My husband and stay one night in this lovely Hotel. The staff is courteous and friendly and we had a good room with wifi, Nespresso coffee etc. The buffet dinner was fabulous and suits all tastes. It has a very central location very close to Clark Quay Riverside where you have plenty of restaurants and bars with live music and where you can make a small cruise of 40 mins to see beautiful Singapore by night.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mariasilvestre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 14, 2013
Dear mariasilvestre,
Thank you for choosing Swissôtel Merchant Court as your preferred accommodation in Singapore. We are delighted to note that you and your spouse had a memorable time and we look forward to welcoming both of you again on your next trip to Singapore.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,042 reviews from our community

Traveler rating
    1,624
    1,688
    503
    161
    66
See reviews for
942
1,553
249
752
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (625)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Spring
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 13, 2013

I stayed here during a business trip, the hote is very modern, clean and the staff were friendly and helpful. The morning breakfast buffet was DELICIOUS and very fresh. The hotel is within walking distance to Clarke Quay where there are many restaurants/stores and close distance to Chinatown. The MRT stop is around the corner so it is easy to get around Singapore inexpensively. Also, taxi's are always parked out in front of the hotel so if you prefer to grab a cab. You can take the river boat to Marina Bay Sands for $20 round trip which is a good way to see Singapore at night, definitely worth it.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Swissotel

Helpful?
3 Thank Marta Isabel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 14, 2013
Dear Marta Isabel M,
Thank you for choosing our hotel for your business trip to Singapore. We are happy to learn that you had an enjoyable stay and we look forward to your return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Townsville
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 12, 2013

We recently stayed at the Swissotel Merchant Court, and had a wonderful experience. On arrival we mentioned if the 6 people we were travelling with could all be together, they up graded us and put us all together. Th hotel was very modern, beautiful decor, friendly, and very helpful. The breakfast was to die for, buffet dinner excellent, and evening dinning excellent. Very close to everything. We stayed 5 nights, and never had a problem with anything. Would highly recommend it.

  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Swissotel

Helpful?
2 Thank suetar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 14, 2013
Dear suetar,
Thank you for the kind compliments. It is to our delight that you and your friends enjoyed our service and the food and beverages served. We look forward to welcome you and your friends again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
1 review
4 of 5 bubbles Reviewed November 12, 2013

Nice property with central location, friendly & courteous staff, compllimentary breakfast was a nice touch. Close proximity to shopping centers, restaurants & bars. You're literally 2 city blocks away from Chinatown.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Swissotel

Helpful?
Thank Sunshine Grace P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 14, 2013
Dear Sunshine Grace P,
Thank you for the review on our hotel. We are glad to know that you enjoyed the services provided by our team members and the complimentary breakfast. We look forward to extend you with our warm Swiss hospitality again on your next trip to Singapore.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed November 12, 2013

We stayed here after our cruise and liked the location. You are walking distance to many restaurants and right next to Chinatown. The MRT stop is about 5 minutes away so it is easy to get anywhere in Singapore from here. Also, taxi's are always parked out in front of the hotel so if you prefer to grab a cab that is easy too.

Our room was huge and the bathroom was very nice. There was a hot pot in the room that heated water in under 60 seconds which was great for coffee and tea (which they provide). The beds were comfortable and it was quiet. The room was very clean and the AC worked well which is important since it is really hot in Singapore.

The staff were great. The conciere was great with directions and suggestions of what to do and how to get places. We did not eat in the hotel so I cannot answer for the retaurants. It is so easy to get to many restaurants we prefered to explore outside of the hotel. Clarke Quay is so close and they have about any type of food you can imagine. I would definitely stay here again.

Room Tip: We had a basic room - there are some nicer rooms if you want to spend the money.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank StarGazer55555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 14, 2013
Dear StarGazer55555,
Thank you for choosing our hotel as your preferred accommodation in Singapore. We are happy to hear that you and your partner enjoyed your stay and we look forward to welcoming you back on your next trip to Singapore.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Western Austr
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed November 11, 2013

An excellent hotel in a great location within seconds of Clarke Quay. The accomodation and service was beyond our best expectations and a credit to management. If you are after a central location close to an MRT station - then this is the place for you.Excellent value for money.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Swissotel

Helpful?
2 Thank Geoff F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 14, 2013
Dear GeoffFuller,
Thank you for the kind compliments and we are delighted to note that you and your family had a memorable experience at Swissôtel Merchant Court. We look forward to your return visit in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gothenburg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 11, 2013

The hotel location close to the river and MRT is excellent. Pool was perfect for our children as well for us parents. Large size rooms but beds could have been much softer. Friendly and efficient staff.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Swissotel

Helpful?
1 Thank Per L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 14, 2013
Dear Per L,
Thank you for the kind review and feedback on our hotel. We are glad to learn that you and your family had a pleasant stay and we look forward to welcoming you back on your next trip to Singapore.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Merchant Court Singapore

Property: Swissotel Merchant Court Singapore
Address: 20 Merchant Road, Singapore 058281, Singapore
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#40 Business Hotel in Singapore
#46 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Official Description (provided by the hotel):
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

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