Hotels of these price range are generally about the same compact size in Singapore. The room we got was clean, a tad small but the beds were surprisingly sufficiently comfy and nice for our family of 2 adults and 2 kids. The hotel offered to give us a cot for free and that was nice but we didn't take it because of the lack of space. The room was modern and nicer than Novotel which was just down the road. The pool was nice. The location is perfect for those who like to travel via the MRT and want to enjoy Clarke Quay and the food and array of restaurants which are all within a very short walking distance. Very convenient.
But what was the best thing about Swissotel Merchant were the staff. Most were generally nice and a few were super nice to us and went out of the way to help us out. Hats off to Norashidah Ali and the Burmese concierge (I forgot his name) who really took so much time to help my wife out whenever she needed help on matters which we weren't familiar with in Singapore. In fact we noticed that a lot of the staff came from different parts of the world which was a nice touch. The cleaners were nice Chinese nationals who were extremely helpful whenever you asked them. Of course if you can't speak their language, than it would require some good sign and facial language!
Cheers to Swissotel's management on getting & maintaining such a good team of people together. Will definitely come back!
- Official Description (provided by the hotel):
- Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more less
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- Also Known As:
- Swissotel Merchant Court Hotel Singapore
- Swissotel Merchant Court Singapore