We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good hotel, great for stopover”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Swissotel Merchant Court Singapore
Ranked #38 of 306 Hotels in Singapore
Certificate of Excellence
London
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good hotel, great for stopover”
4 of 5 bubbles Reviewed November 6, 2012

Stayed for one night recently on the way to Australia. Executive room was spacious and very clean with all amenities you would expect. Good location near the MRT and shops and restaurants nearby, although we ate at the hotel as it was very late when we arrives. Restaurant dinner buffet was very good, with a wide selection of dishes (some of which we recognised!!). Great service from the chefs who guided us through the choices with good recommendations, the slipper lobster dish was amazing! Went to Gardens by the Bay - fabulous! A must if you are in Singapore for a few hours. Lovely hotel, would stay again.

Stayed October 2012, traveled with family
Helpful?
Thank Julia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 8, 2012
Dear Julia D,

Thank you for your feedback for Swissôtel Merchant Court.

We are heartened to learn that you and your family liked the hotel location and our dinner buffet. Your positive feedback will help us in further upkeeping our level of service and products.

Once again, thank you for choosing Swissôtel Merchant Court as your preferred accommodation and we hope to have the opportunity of welcoming you back again on your next visit to Singapore.

Warmest Regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4,304 reviews from our community

Traveler rating
    1,782
    1,775
    517
    163
    67
See reviews for
1,010
1,663
263
801
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (658)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed November 6, 2012

It's an ideal hotel for Business travel, with ideally located next to the marina the hotel has a beautifull surrounding. However the rooms are small and furnishing quite old but maintained.
The rooms also carried a strange smell on entering that required getting used to.

Room Tip: Rooms facing the marina should carry a better view, mine just looked at the wall of an adjoining bui...
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Umar N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 8, 2012
Dear Umar N,

Thank you for your feedback for Swissôtel Merchant Court. We value your valuable feedback which will aid us in improving and upkeeping of our level of service and products.

We hope to be able to demonstrate our high level of service that you would have expected in your next visit to Singapore. Thank you once again for taking time to post your comments.

Warmest Regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed November 5, 2012

This hotel is in a great spot in Clarke Quay. My bath room had a distinct mould smell, the carpets were stained, the room was dusty and the Doona cover was stained. Hotel reception were not the friendliest staff I have encountered but the door man was the happiest staff member at this hotel. Internet too expensive, meals at this hotel were too expensive as well. Will try another hotel next time I visit Singapore.

Room Tip: I suppose the more you pay the better the room
See more room tips
  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank airportaddict73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 8, 2012
Dear airportaddict73,

Thank you for your feedback for Swissôtel Merchant Court. We do apologise for the unpleasant experience which you have encountered during your stay.

Please note that we have taken steps to make sure that there will be no recurrence, so as to upkeep and improve our level of service. We hope to be able to have the chance to welcoming you back to demonstrate our high level of service that you have expected.

Once again, we thank you for having chosen Swissôtel Merchant Court as your accommodation in Singapore.

Warmest Regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

Centraly located, great restaurants in- and outside, super service and the best breakfast in Singapore !!! Value for money and more !
It is big (large) yet you feel it is all there just for you (and that feels great). Internet access needs to be improved (which they told me it will), so do not look any further, go Swiss at Merchant Court !

Room Tip: We had a room facing a wall ... because of new construction, yet if you want to see something, go ou...
See more room tips
  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Herman Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 8, 2012
Dear Herman Jan M,

Thank you for your feedback for Swissôtel Merchant Court. It is our utmost pleasure to be of service to you and your family and we are pleased to learn that you liked the hotel location and our breakfast.

Your positive comments are important and will assist us in improving and upholding our level of service and facilities.

Once again, thank you for choosing Swissôtel Merchant Court as your preferred accommodation and we look forward to welcoming you back again on your next visit to Singapore.

Warmest Regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed November 5, 2012

very good location the hotel was overprijs
WE had the grandchilderen with us the love it The staff were very friendly We like the restaurante very clean in Singapore very bezie there was plenty off night live the rooms are ok

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank australiaroxie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 8, 2012
Dear australiaroxie,

Thank you for your feedback for Swissôtel Merchant Court. We are heartened that you and your family had a pleasant stay with us in general.

Please note that your feedback is important to us for constant improvement and upkeeping of our level of service and products.

We hope to be able to demonstrate upon your next visit to Singapore that we can do much better. Once again, we thank you for having chosen Swissôtel Merchant Court as your accommodation in Singapore.

Warmest Regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed November 4, 2012 via mobile

Stayed here recently on a stopover to Australia. Great location as position in Clarke Quay makes it handy for shops, it's right next to the tube station and there are loads of good restaurants nearby.
The staff are very attentive and accommodated our request for late check out without question.
We stayed in one of the executive rooms on the 10th floor. They are very well furnished and we had a good view of the city.
Would definitely stay here again if the opportunity arrises.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 8, 2012
Dear Kevin M,

Thank you for your feedback for Swissôtel Merchant Court. It is our pleasure to be of service to you and we are happy to learn that you liked the hotel facilities and location.

Your positive feedback is important to us, which serves as an encouragement for us to constantly improve our level of service and products.

Once again, thank you for choosing Swissôtel Merchant Court as your preferred accommodation and we look forward to welcoming you back again on your next visit to Singapore.

Warmest Regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
139 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed November 3, 2012

This hotel is well located for all the amenities along the Singapore River at Clarke Quay and Robertson Quay. It is also well located for the Esplanade area and the Singapore Flyer.
The staff were friendly and we were given our requested room (high floor and quiet).
Although we were 2 ladies travelling together, this hotel would suit couples and business people too. The breakfasts were good with plenty of choice and if you had an early start, they accommodated this too. Rooms were an adequate size, clean and the beds were comfortable .
I would certainly stay here again.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VPaterson355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review, November 15, 2012
Dear VPaterson355,

Thank you for your feedback for Swissôtel Merchant Court. We are glad to be of service to you and your friends and we are glad to learn that you liked the hotel location and facilities in general.

Your positive feedback is important to us and will help us in constantly improving our level of service and products.

Once again, thank you for choosing Swissôtel Merchant Court as your preferred accommodation and we hope to have the opportunity of welcoming you back again on your next visit to Singapore.

Warmest Regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Singapore hotels
The Quays
Park Regis Singapore
Park Regis Singapore
#45 of 306 in Singapore
4.0 of 5 bubbles 3,291 reviews
The Quays
Novotel Singapore Clarke Quay
Show Prices
Show Prices
Show Prices
The Quays
Park Hotel Clarke Quay
Park Hotel Clarke Quay
#46 of 306 in Singapore
4.0 of 5 bubbles 3,672 reviews
Furama City Centre
#70 of 306 in Singapore
4.0 of 5 bubbles 2,584 reviews
Fairmont Singapore
#16 of 306 in Singapore
4.5 of 5 bubbles 5,619 reviews
Show Prices
Show Prices
Show Prices

Been to Swissotel Merchant Court Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swissotel Merchant Court Singapore

Property: Swissotel Merchant Court Singapore
Address: 20 Merchant Road, Singapore 058281, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#38 Luxury Hotel in Singapore
#40 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Official Description (provided by the hotel):
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Orbitz, Fairmont Hotels, Booking.com, Hotwire, Cheap Tickets, Cancelon, Agoda, getaroom.com and HotelQuickly so you can book your Swissotel Merchant Court Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing