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Reviews (8,663)
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Reviewed February 13, 2011

Check in was easy, all our requests were met. Porters to take bags up to our room. Lovely room. Clean, beds really comfortable and great pillows. Fantastic view, 37th floor. Everything we needed was provided for, even the adaptor for Australia appliances that we had forgotten to take. Room service was swift, hot and yummy. Restaurants at the hotel were great. Loved the poolside dining at any time of the day. All staff polite and curteous. Thankyou for a lovely time for our first visit to Singapore.

  • Stayed: February 2011, traveled as a couple
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Thank Pretireds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Manager at Swissotel The Stamford Singapore, responded to this reviewResponded April 1, 2011

Dear yorkites,

Warm greetings from Swissôtel The Stamford, Singapore, and "you are welcome"!

Thank you for taking the time to let us know what a successful stay you had, we are pleased you enjoyed yourselves.

We look forward to welcoming you back to Swissôtel The Stamford, on many more occasions in the near future, and in delivering the precise and attentive service that remain the hallmark of Swissôtel.

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Reviewed February 13, 2011

Rooms are ok , but you must be stay upper floors and bay view rooms, want to renovated room at check in , rooms have balcony and you can smoke at balcony.

easy acces to clark quay, orchard road, china town by taxi 5 minute app 6-8 sgd
here to airport 16 sgd and zoo 16 sgd also, hotel have a shopping mall, many stores and starbucks with free internet connection , pool is not mazing but cool.

equinox is fine dining restaurant but atmosphere and foods are fair , just price is fine dining price, and view is cool like our room its in floor 70,
highly recommend New asia club , its in floor 71 , good music , nice view and value for money , little bit pricey but ok,

check in and check out is very fast because they have alot of reception desk and staff,

thak you swissotel stamford.

  • Stayed: February 2011, traveled with family
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Thank drleo66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Manager at Swissotel The Stamford Singapore, responded to this reviewResponded April 1, 2011

Dear drleo66,

Warm greetings from Swissôtel The Stamford, Singapore!

We are pleased you liked our great location and spectacular views we offer. Thank you for your recommendations on our Food and Beverage outlets.

It leaves us now to look forward to welcoming you back to Swissôtel The Stamford in the not too distant future.

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Reviewed February 10, 2011

I love the view from above- 45th floor once again facing The Sand (45th the year before and lower floors in the past few years). the staff were great, my 3 year old has her mind of her own. she went to "sleep", yes all flat on the ground in the middle of the hotel lobby. She wanted me to carry her up to the room but my hands were full.
The hotel staff help carry her to the room (they could help carry my stuff but no biggy).

Anyway, i never have anything negative to say about this hotel. as soon as i step out of the cab, they already greeted me. overall very friendly.

Thank you Swissotel (i slept well too).

  • Stayed: September 2010, traveled with family
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Thank Vchocolatier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Manager at Swissotel The Stamford Singapore, responded to this reviewResponded April 1, 2011

Dear Vchocolatier,

Warmest greetings from Swissôtel The Stamford, Singapore!

Thank you for sharing your enjoyable stay with us. We are thrilled you loved your room and the views from it. Now that you know we have strong staff as well, you can always be assured we will always lend a helping hand with your daughter. We are sure she had fun too!

We look forward to welcoming you back to Swissôtel The Stamford, on many more occasions in the near future.

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Reviewed February 8, 2011

We generally had a fairly positive experience staying at the Swissotel. The staff were pretty good and tried to offer us help when we asked for it although during the peak check-in and check-out times, they were stretched pretty thin at the desk. Nevertheless, they always greeted you with a smile and gave good advice on places to go in the nearby area and were very helpful in helping us work out how to get there.

The breakfast buffet was excellent and whilst always busy, there was plenty of food and outstanding service. The food itself was both tasty and nicely presented. We did not eat any other meals in the hotel as the Swissotel is right above a decent mall and the food court there provided heaps of cheaper options.

In regards to health, the gym there is amongst the best I've seen in a hotel. It is both spacious and very well equipped. The private change room sections for men and women and the jacuzzis and plunge pools inside were very nice (at least they were on the male side). The swimming pools were nice in terms of size and facilities but they tended to be in the morning shade and so therefore were pretty cold.

The room we stayed in was on the 57th floor and stepping out onto the balcony to take in the amazing view, despite the horrific thunder storm was worth it. The room was big enough for us, as was the bathroom, but we were hardly in it over the three nights we stayed there. My only complaint would be in regards to the bed and pillows. They were both really hard and very uncomfortable and not at all what I was expecting. Needless to say, our sleeps were not very enjoyable.

Despite all this, the hotel is in a good location and is a nice one.

  • Stayed: August 2010, traveled with family
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Thank TravelAddicts05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Manager at Swissotel The Stamford Singapore, responded to this reviewResponded April 1, 2011

Dear TravelAddicts05,

Warm greetings from Swissôtel The Stamford, Singapore!

Thank you for detailing your experience. We are very pleased you enjoyed our service, breakfast, gym, pool and not forgetting, the spectacular views from our rooms. On the other hand, your comment on the bed and pillows have been noted and shared.

We thank you again, and look forward to your continual patronage at Swissôtel The Stamford.

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Reviewed February 7, 2011

This hotel is just so fantastic. We have stayed in alot of hotel over the last year and this is head ans shoulders above the rest.

As soon as we jumped out of the taxi the staff took our bags and escorted us to check in. We checked in quickly and made it to our very lovely room with an amazing view of the Marina Bay and the rest of Singapore. We were there for New Years Eve so this was a perfect place to enjoy the fireworks at midnight from our balcony.

The room was spacious comfortable and clean as you would expect from a hotel of this class. King size bed, flat screen tv, desk and chairs and heaps of storage for bags and clothing. The bathroom was opulent and clean.

There are numerous restaurants on the premises and we ate at the Swiss Cafe for New Years buffet dinner which was very nice. We also had the continental breakfast in the foyer cafe every morning which was very nice also.

We used the hotel booking service to book a tour which was very simple and just a simple to cancel when I feel ill and couldn't complete the trip. The staff were very helpful in getting a doctor to me and anything we required along with a late check out of 6pm on our final day. If I was going to get sick it was the place to do it as the staff really helped to aid my fast recovery.

The location is perfect as it is attached to the Raffles Shopping Centre and close to all attractions in Singapore. It also is attached to the Raffles Hotel and the Fairmont Hotel which both offer a charge back system to the Swissotel.

The pool is beautiful and the view from the pool deck is amazing.

Wouldn't hesistate staying here again and recommending it to everyone.

  • Stayed: January 2011, traveled as a couple
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Thank mj_sel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Manager at Swissotel The Stamford Singapore, responded to this reviewResponded February 8, 2011

Dear mj_sel,

Warmest greetings from Swissôtel The Stamford, Singapore!

We are extremely pleased that your stay with us during New Year's eve was perfect! We enjoy 'seeing' you rave about our products and services! Thank you loads for taking the time to let us know of your experiences.

It leaves us now to look forward to welcoming you back to Swissôtel The Stamford, many more times in the not too distant future and we will continue to deliver the highest standard of renowned Swiss hospitality that you have now come to associate with us.

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