Stayed at this hotel for two nights 3-5 December. Woken on the first morning (Sunday) by hammering and drilling at 7am!! There was no advance warning of any renovations. Was told by the assistant manager that renovations would only be going on between 9 and 6, and he would advise the contractors to stop. This didn't happen. After requesting a room change I was told that there were no vacancies at this 1100+ room hotel. Half an hour later, and after two more calls, a new room, a little further away from the renovations was found. Like my previous room, it was nothing special, with ripped carpet and and tired furniture, though clean enough.
Overall, I found the staff to be rude and unhelpful, especially the reception staff, and the porter who was sent to help me change rooms.
Given the size of the hotel, renovations are being carried out constantly, so make sure you are as far away from them as possible. Be aware, however, that the staff will often only tell you want they think you want to hear.
Hotel restaurants are expensive and of variable quality - try the eateries in the shopping centre, or go further afield, for better value.
- Official Description (provided by the hotel):
- Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000 sq. ft. Raffles City Convention Center which comprises 27 meeting venues with technologically advanced business facilities and services. ... more less
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- Also Known As:
- Swissotel The Stamford Hotel Singapore
- Swissotel Stamford Singapore
- Swissotel Singapore
- Swissotel The Stamford Singapore