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“OK business hotel”

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Swissotel The Stamford Singapore
Ranked #71 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed July 6, 2009

Here’s what I like about this hotel: Location! Location! Location! On a hot sunny day in Singapore, TRUST ME, it is a blessing that you can get straight to the MRT station from your hotel, without having to walk under the radiant sun. Also, make sure you visit Equinox restaurant or New Asia bar at the top of the building. The spectacular view in the evening is simply breath-taking.

Apart from the above-mentioned, it is just a very average big hotel targeting on business people. But surprisingly, they still charge you for having the Internet access. As for their service, I would call it efficient and standardized. However, as a solo traveler, I did sense that there was a lack of personal touch.

I’d recommend this hotel to people who travel to Singapore for business. But if you are there for leisure, I am very certain there will be better choices.

PS> I think it’s worth mentioning that Swissotel The Stamford is linked to Fairmont Singapore. These two hotels actually share the same swimming area (2 pools) on the 8th floor. But since Fairmont Singapore has a much better ranking on this website, I am really curious what the differences are.

  • Stayed: June 2009, traveled solo
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1  Thank Warren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Management, Rooms Division at Swissotel The Stamford Singapore, responded to this reviewResponded July 26, 2009

Dear ArabNinja,

Warmest greetings from Swissôtel The Stamford, Singapore!

We would like to express our sincere thanks to you for choosing Swissôtel The Stamford as your preferred choice of accommodation, and in taking precious time to share your comments with all.

Please be assured that we have not only taken note of your comments but will address them by looking into every minute detail in improving every aspect of our service.

We strongly believe we have the vital components in place to provide consistent quality service and products, and hope that we can host your stay again during your next visit to Singapore.

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6,274 - 6,280 of 8,056 reviews

Reviewed July 3, 2009

I have stayed at this hotel for over 250 nights (believe it or not!) in the past 3 years. I would say that I have consistently had positive experiences, reliable service and no major complaints.
The major advantages (not in priority order)
1) Great views, hotel has 66 or 67 floors of rooms
2) Business lounge breakfast (become a Swissotel "Swiss Club" member and you qualify for free breakfast on the 60th floor starting at 7 sm. Also free cocktails and snacks each evening from 5 - 7 pm. You can also check out at the business lounge, bypassing the front desk.
3) Gym - about 8 treadmills, 8 TV channels that you can select; extensive weights and stretching area
4) Health Spa - excellent massages - expensive but worthwhile
5) Pool area
6) Next to City Hall MRT (subway). You can get to Orchard Road in under 10 minutes for I think S$1.90 very convenient
7) Raffles City shopping mall is adjacent - there is a supermarket in the basement level where you can buy food or snacks to bring back to the room (recommend the prepackages sushi!); drug stores, a number of inexpensive places to eat, shopping, clothing -- all in all if you have forgotten to pack something on your trip you can find it here.
8) Room Service - consistently quick, never any problem with an order; fairly extensive menu.

Everything in Singapore is expensive and this hotel is no exception. All the hotels will increase the rates to take advantage of spot market opportunities - a major convention, the Singapore Grand Prix - so buyer beware. The hotel is run by the Fairmont Group which operates the adjacent Fairmont Hotel. The Fairmont is more upscale, but they both share the same spa, gym, pool area.

On the 70th floor there is a bar and restaurant with fantastic city views..if you can request a room in advance I would ask for something facing Clark Quay and Boat Quay (both South of the hotel) - I think that give the best view of central Singapore.

Taxi's can be hard to come by at certain times, there is a place to queue up in front. If you are in a hurry, you can discretely ask the guy directing traffic out front for help in getting a cab and slip him S$5 when he delivers.

Over the years they have been upgrading the rooms. I'm not sure if any "older" rooms are left - something to avoid if possible. 60th Floor and above all have newer rooms.

  • Stayed: June 2009, traveled on business
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2  Thank LongDriver1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Management, Rooms Division at Swissotel The Stamford Singapore, responded to this reviewResponded July 26, 2009

Dear LongDriver1,

Greetings from Swissôtel The Stamford, Singapore!

Thank you for your loyal support throughout the years and it gives us great pleasure to be able to host your stays. We are certainly privileged to receive your precious feedback and inspiring compliments.

We look forward to welcoming you back to Swissôtel The Stamford, on many more occasions in the near future, and in delivering the precise and attentive service that remain the hallmark of Swissôtel.

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Reviewed July 2, 2009

Me and my husband stayed here for 2 nights on the singapore stopover deal on route to bali. Location wise was perfect, it has a shopping mall attached to hotel and raffles is next block , 5 min walk. Riverside point where there are great restuarants/ bars in a 5 min taxi ride. 10 min taxi to Orchard Rd. Bedroom was spacious with nice bathroom and view overlooking city. We didnt eat in the hotel but did have cocktails every night in the Equinox bar on the 70th floor, great views at night over city. We also went to Raffles Hotel for Singapore Slings x 2 which cost us $54 usd !!!! What a rip off but i guess its a tourist trap and you only do it once at that price...... Overall i would recommend this hotel as we had a great experience here , staff very friendly and helpful.

  • Stayed: June 2009, traveled as a couple
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1  Thank lj-lj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Management, Rooms Division at Swissotel The Stamford Singapore, responded to this reviewResponded July 23, 2009

Dear lj-lj,

Warmest greetings from Swissôtel The Stamford, Singapore!

Thank you for sharing your views with all and we are very pleased to learn that you had enjoyed all aspects of your stay.

It leaves us now to look forward to welcoming you back to Swissôtel The Stamford in the not too distant future.

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Reviewed June 25, 2009

We got upgraded to the 66th floor Stamford suites, the views of the harbor and Singapore were amazing (although the new Sands project is a bit of an eye sore). Service was good, the hotel was busy and buzzing with conventions and meetings which maybe was the only slight negative point on our visit. The executive floor lounge was very nice and it had its own private gym. Overall very good experience from a consistent brand and good value for money.

  • Stayed: June 2009, traveled on business
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2  Thank edgarn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Management, Rooms Division at Swissotel The Stamford Singapore, responded to this reviewResponded July 23, 2009

Dear edgarn,

Greetings from Swissôtel The Stamford, Singapore!

We are delighted to hear that you had enjoyed your stay! Being in the heart of Singapore, our Hotel's location always places us in the center of attention, with everyone "wanting a piece of the action".

We hope to see you again in the very near future, with us taking your experiences to greater heights!

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Reviewed June 17, 2009

Some hotels you like as soon as you enter the door and Swissotel The Stamford is one of them.

I stayed here for 3 nights to do some shopping during the Great Singapore Sale on my way to Thailand. The hotel is in an ideal location for this situated right on top of Raffles City and just across the road from Suntec City and Marina Square. City Hall MRT can also be accessed without going outside.

Service was always friendly and efficient. I misplaced my room cards and the manager on duty personally assisted by deactivating the old ones, issuing new ones, and ensuring everything was OK. Breakfast at Café Swiss was included in the rate. There was more than enough variety here for me.

Perhaps I had a renovated room (2761). I found it modern, functional and roomy. The view from the 27th floor was over the city rather than the bay. I’d definitely stay at Swissotel The Stamford again.

  • Stayed: June 2009, traveled solo
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2  Thank Thomas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Management, Rooms Division at Swissotel The Stamford Singapore, responded to this reviewResponded July 23, 2009

Dear ThomasGirke,

Thank you for choosing to reside with us at Swissôtel The Stamford, Singapore!

We are delighted to hear that your stay was a success. We will continue to excel in our services to serve you better and leave you with more unforgettable experiences.

It leaves us now to look forward to welcoming you back to Swissôtel The Stamford in the not too distant future.

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Reviewed June 14, 2009

This is a fantastic hotel, Ok it’s not in Orchard road but that does not matter. This hotel is in the middle of everything. Next to MRT, attached to Raffles Mall, rooms large clean, fresh and modern. The only down side is an indoor pool and a little impersonal as it feels like it is in the middle of a shopping centre. Night life fantastic the ASIA bar what a place to be…………..Great!!!!!!

  • Stayed: May 2009, traveled on business
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Thank dmrres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Management, Rooms Division at Swissotel The Stamford Singapore, responded to this reviewResponded July 23, 2009

Dear dmrres,

Thank you for choosing Swissôtel The Stamford, Singapore as your preferred venue of accommodation.

We are thrilled to know that you had a fantastic stay with us!

We have also noted your comments about our outdoor pool ("Indoor pool" would be jacuzzis in our Spa). Thank you for sharing.

We look forward to the pleasure of welcoming you back to Swissôtel The Stamford in the very near future.

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Reviewed June 13, 2009

Last year I went into the business conference to singapore and i got to stay there at swissotel it was a skyscraper 70 stories and below the hotel there was a lovely mall 5 to 6 storey below the hotel and it is situated near by the metro,malls and other hotels.
so overall everything is nearby from here,i was staying at 40 floor and the view of the ocean was fantastic ,nice elevators which took us to their bar equinox at the 70 floor in 70 seconds man thats quick.the rooms were spacious and one thing i didnt like still they didnt had lcs tvs and other channels they should have atleast 100 channels running ok.

my stay was good i will stay there if i again go to singapore...

  • Stayed: August 2008, traveled on business
    • Value
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    • Business service (e.g., internet access)
Thank adorisgaurav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Management, Rooms Division at Swissotel The Stamford Singapore, responded to this reviewResponded July 20, 2009

Dear adorisgaurav,

Warmest greetings from Swissôtel The Stamford, Singapore and thank you for taking valuable time to share with us your feedback.

We are glad that you liked the location and accessibility of the hotel, which many like you, rave about.

The Hotel is currently looking into room refurbishments, but because of the scale of such a project, it would be feasible to carry it out in stages. We seek your understanding in this aspect.

We look forward to the pleasure of welcoming you back to Swissôtel The Stamford in the very near future.

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Additional Information about Swissotel The Stamford Singapore

Address: 2 Stamford Road, Singapore 178882, Singapore (Formerly Swissotel The Stamford)
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Singapore
#31 Spa Hotel in Singapore
#33 Romantic Hotel in Singapore
#38 Business Hotel in Singapore
#65 Luxury Hotel in Singapore
Price Range: $187 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel The Stamford Singapore 5*
Number of rooms: 1261
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000 sq. ft. Raffles City Convention Center which comprises 27 meeting venues with technologically advanced business facilities and services. ... more   less 
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Also Known As:
Swissotel The Stamford Hotel Singapore
Swissotel Stamford Singapore
Swissotel Singapore
Swissotel The Stamford Singapore

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