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“Good location but....”

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Swissotel The Stamford Singapore
Ranked #70 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed May 17, 2014

A lot of convenience staying in this hotel. MRT was practically at doorstep, adjoining Raffles City has a lot to offer in terms of shopping and food, especially the Marketplace at basement and they even have a food court on the 2nd floor, in a corner though. Spent some time looking for it. Our room was great with harbour view, no need to go up S'pore Eye to look over the harbour. Far distance is the Garden by the Bay. In fact we even walked over to the Garden from the hotel, on the way visiting esplanade, national theatre , marina sands. No problem finding yr way. To return to hotel, just hop onto MRT at Bayfront. Having said all that, my hubby was extremely disappointed that for the amount we pay for hotel stay, there was no free WIFI.......Therefore need to reconsider whether we ought to stay here.

  • Stayed: May 2014, traveled with family
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1  Thank LC3737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this reviewResponded June 8, 2014

Dear LC3737,

Thank you for sharing the details of your stay with us. I’m glad to hear that you enjoyed the stunning view of the Marina Bay from the balcony and the convenience of having several attractions in the vicinity. Separately, you may wish to know that Internet access is complimentary when you sign up as a valued member of the Swissotel Circle, a loyalty programme that rewards our guests with a host of attractive benefits. So don’t forget to sign up as a Swissotel Circle member when you visit us again!

Warm regards,
Jeff Ross
Hotel Manager

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3,751 - 3,757 of 8,113 reviews

Reviewed May 17, 2014

My experience of stay at the hotel was simply wonderful. Staying on the 58th floor offered some breathtaking views of the singapore skyline with landmarks like Singapore flyer, Marina bay, the merlion appearing so close.Excellent marks for the rooms and the service. The staff was pretty soft spoken and concerned for the well being of the guests. One of the best hotels in singapore to stay at..

Room Tip: Check out for room with the harbour view n the higher floors.
See more room tips
  • Stayed: March 2014, traveled on business
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Thank Umesh3470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this reviewResponded June 8, 2014

Dear Umesh3470,

Glad to hear about your wonderful stay experience with us! Thank you for the compliments on the great views from the balcony, we do indeed have a great vantage point of Singapore’s cityscape. Take care and I hope to welcome you back in the near future!

Warm regards,
Jeff Ross
Hotel Manager

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Reviewed May 17, 2014 via mobile

We r travelling with my husband while he works here for 2 weeks, we have a 4 year old and cannot fault the service we have received by all staff we gave dealt with here, they are happy to please, rooms are very clean however not that modern but our view from level 32 facing the harbour front is amazing.
Breakfast is very good too.

  • Stayed: May 2014
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Thank Nicknjohn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this reviewResponded June 8, 2014

Dear Nicknjohn1,

I’m delighted to hear that you and your family enjoyed your stay with us. Separately, you might wish to know that we have future plan to refurbish our guestrooms. Your feedback has been noted and will be shared with the team during our project review.

Thank you for the valuable feedback and we hope to welcome you back again!

Warm regards,
Jeff Ross
Hotel Manager

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Reviewed May 17, 2014

One of the best hotel when it comes to location since its near city hall mrt station and shopping mall within walking distance. Guest room is clean, cozy and spacious. The bed is comfortable. Hotel crew are friendly and accommodating. Services are by far the best I have experienced.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Swissotel Hotels & Resorts
Thank Alabama022007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this reviewResponded June 8, 2014

Dear Alabama022007,

Thank you for leaving us a review! Happy to know that you had a great stay experience with us and enjoyed the convenience of the location with a wide variety of shops and restaurants in the vicinity. Do keep us in mind when you’re planning your next visit to Singapore, we look forward to extending our warm hospitality to you the next time!

Warm regards,
Jeff Ross
Hotel Manager

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Reviewed May 17, 2014

The hotel was wonderful
if you want to go Singapore, you should use this hotel.!!! Actually
I didn't expect the travel even hotel also, however the staff was so good and service is cool. If I will visit Singapore, I would visit this hotel again .

  • Stayed: May 2014, traveled with family
    • Value
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Review collected in partnership with Swissotel Hotels & Resorts
Thank Sujin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this reviewResponded June 8, 2014

Dear Sujin A,

Thank you for choosing Swissotel The Stamford. I’m so glad to hear that our team has taken care of every aspect of your stay! Take care and look forward to extending our warm Swiss hospitality to you again!

Warm regards,
Jeff Ross
Hotel Manager

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Reviewed May 17, 2014

The location is very good. Room is okay. Breakfast is also good. Fitness and Gym : must try !
May be this hotel needs a little renovation for Lobby : it is hot.
Room amenity : AC control, Bath, Washtafel may need small touch of changes.
The harbour view room is fantastic.
One of best hotel in Singapore.

  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank BlessedMan2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this reviewResponded June 8, 2014

Dear BlessedMan2012,

Thank your sharing with us the details of your stay and am glad to read that we’re one of the best hotels you have experienced in Singapore! You might like to know that we have upcoming plans for refurbishment and your feedback will be shared with the team during our project review. Thus, do keep us in mind if you have any future plans to visit Singapore and do stay to experience our new refurbished guestrooms then.

Warm regards,
Jeff Ross
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2014

The location of the hotel is very central with both shopping areas and entertainment districts within walking distance. We stayed on higher floor and the view of Singapore from the room was enchanting.The room was very clean and the beds were very comfortable. The most important part was the personal attention of the Hotel Staff - be it at check in, lobby, security or higher level management. We reached very early in the morning 6:00 AM at the hotel and we were provided with a room to take bath etc. We were informed that our room would be ready at 11:00 AM and we were given our room at that time without further delay although the official check in time was much later. Mr. Jeff Ross, Hotel Manager took personal care of our stay which was very comfortable, thanks to him. We were greeted in the lobby by Ms Eddy Tan, Director Guest Relations who personally greeted us. Such actions made us feel at home. We would recommend it others to stay here because of location, comfort and personal attention of the staff at all levels.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Swissotel Hotels & Resorts
Thank mmkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this reviewResponded June 8, 2014

Dear mmkes,

Thank you for the lovely review! It’s our pleasure to have taken good care of you during your stay and am glad you enjoyed it! I will certainly convey your compliments to Eddy and the rest of my team as an encouragement of their excellent service. Also, thank you for your kind compliments on our guestroom facilities. We are most pleased that your enjoyed our rooms and the panoramic views from the private balcony.

Take care and I can’t wait to welcome you back again in the near future!

Warm regards,
Jeff Ross
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel The Stamford Singapore

Address: 2 Stamford Road, Singapore 178882, Singapore (Formerly Swissotel The Stamford)
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Singapore
#31 Spa Hotel in Singapore
#33 Romantic Hotel in Singapore
#38 Business Hotel in Singapore
#64 Luxury Hotel in Singapore
Price Range: $178 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel The Stamford Singapore 5*
Number of rooms: 1261
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000 sq. ft. Raffles City Convention Center which comprises 27 meeting venues with technologically advanced business facilities and services. ... more   less 
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Also Known As:
Swissotel The Stamford Hotel Singapore
Swissotel Stamford Singapore
Swissotel Singapore
Swissotel The Stamford Singapore

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