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“Beautiful View”

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Swissotel The Stamford Singapore
Ranked #67 of 312 Hotels in Singapore
Certificate of Excellence
johannesburg
Level Contributor
115 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Beautiful View”
Reviewed March 29, 2014

Check inn went faultless. Lobby beautiful! Room good size, nice bed and good linen. Within shopping mall with restaurants and next to a Starbucks - very convenient. Not on Orchard road but 5 min walk from there. Opposite tube station. Last but nog least a beautiful view! Ask for a room on a higher floor to enjoy to nice view!

Room Tip: Ask for room on higher floors to enjoy the view!
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank lovetravel84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Manager at Swissotel The Stamford Singapore, responded to this review, March 31, 2014
Dear lovetravel84,

Great to hear that you enjoyed your stay! We are certainly very fortunate to have such stunning panoramic views of the cityscape, the scenery still takes my breath away especially in the evenings! My team and I look forward to welcoming you back on your next visit to Singapore!

Warm regards,
Jeff Ross
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Seattle
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 29, 2014

We stayed for 2 nights in a harbor view room. This was a post anniversary celebration trip so we went on a splurge with a dinner at Jaan restaurant located on the 70th floor. The room itself is a bit dated but the view from the balcony more than made up for it. If there was one picture postcard for Singapore, it should be taken from here. The building is one of the tallest hotel buildings in south east asia. It is well connected with the subway station and the Raffles city mall. They also arranged for a complimentary bottle of red wine for us which was a nice hospitality touch. I hope they renovate the interiors in the room since the lobby itself is very inviting and modern. It is expensive but worth it for a short stay !!

Stayed February 2014, traveled as a couple
Helpful?
1 Thank travelmusings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Manager at Swissotel The Stamford Singapore, responded to this review, March 31, 2014
Dear travelmusings,

Thank you for choosing to stay with us for your Anniversary celebration, I hope you enjoyed your stay with us especially your dining experience at JAAN, our award-winning restaurant! Thank you also for the compliments on the great views from the balcony, we do indeed have a great vantage point of Singapore’s cityscape and can even catch glimpses of Indonesia and Malaysia on clear days!

With regards to your feedback on the room interior, I would like to reassure you that we do have upcoming refurbishment plans that will provide a refreshing update to our guestrooms. Thus, we look forward to having you back on your next visit to Singapore for an even better experience!

Warm regards,
Jeff Ross
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 29, 2014

I stayed there for 4 nights, the Hotel has a very good location next to underground station and raffles. Check In/out is a bit hassle because of long queue. The bar/club on the top floor has great views. Internet is free when you join there membership club. rest all goods, had a good experience.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Savy1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this review, April 1, 2014
Dear Savy1986,

Thank you for taking time to leave us a review! Pleased to know that you had a good experience overall and managed to include a visit to New Asia, our bar located on level 71 of Equinox Complex. I have also noted that your check in & out experience was less than satisfactory and am looking into this efficiency concern in greater detail with my team. Nonetheless thank you for sharing this area for improvement with us. See you again on your next visit to Singapore!

Warm regards,
Jeff Ross
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shamley Green, United Kingdom
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 28, 2014

Room was of a good size, the staff were all friendly. There were some odd experiences, like on the day we arrived, we got to the hotel at around 9.30pm, checked in, showered then went for something to eat, but everything closes at 10.30pm - which was very strange. I don't like the fact that they added around S$30 everyday for "service charge" to the bill. I believe a price should be a price and it should be transparent. Would I go back there? probably. I guess my overall impression is that is was all a bit bland. Nice enough, but nothing really stood out - the bar/club on the top floor has great views, although if you want a table on the top part you have to commit to spending S$4,200. We weren't that thirsty!

TIPS - ask for a room higher than floor 40 as the lifts on that side are much much better than the other side. DONT pay for breakfast. It's really not worth it. They'll offer it to you for S$25 if you haven't already prepaid when you check in, but you're attached to a shopping mall, and you'll get nicer food/coffee downstairs in there for a much better price.

Room Tip: ask for a room higher than floor 40 as the lifts on that side are much much better than the other si...
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hopefuloli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this review, April 1, 2014
Dear Hopefuloli,

Thank you for sharing your review on your stay with us and providing the detailed incidences you encountered during your stay, to which I would like to share some insights towards.

Firstly, due to standard operating hours, our outlets close from 10.30pm onwards similar to most of the shops in Raffles City Shopping Centre. However, in-room dining service remains available till late, as with selected F&B outlets in Raffles City Shopping Centre that remain open past regular opening hours. With regards to your feedback on additional charges to your bill, I would like to reassure you that we strictly ensure that all incidentals incurred are clearly indicated in our hotel billings. I believe you are referring to the customary service charge of 10% which is imposed across most businesses in the Service sector in Singapore as opposed to selected gratuity or tipping in other countries. As for your observation at New Asia, our bar on level 71, we do require a minimum spend amount for the VIP table area that you mentioned during the peak hours due to high demand for the tables. Alternatively, seats around the bar area on the main floor do not require any minimum spend. Lastly, we enjoy the benefits such as diversity of dining options available, that come with having a shopping mall located right at our doorstep, thus we fully encourage our guests to exercise their liberty to take their pick from the available options, including the extensive buffet breakfast spread that we provide our guests.

While I do regret that we were not able to provide these clarifications in the duration of your stay, I hope however that my responses to the various issues raised will provide better clarity and reassurance for you. I sincerely hope to have the pleasure of welcoming you back to Swissôtel The Stamford in future for a more satisfying stay experience that will provide a better reflection of our hospitality standards.

Warm regards,
Jeff Ross
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
160 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed March 26, 2014

The hotel has a great location next to Raffles and the subway, high rise elevators that work, beds and bedding that are nice.

So I have to ask, what's with the room faucets? The bathroom sink faucets look like they were regects from some 1950s East German design school, the cold water would generate a scream in the plumbing, and the shower controls were of the same stupid design and hard to turn.

Nice enough pool and tennis court, easy access to the convention center.

  • Stayed March 2014, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank svnr2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Manager at Swissotel The Stamford Singapore, responded to this review, March 31, 2014
Dear svnr2000,

Thank you for reviewing your stay with us. I regret to hear that you found the bathroom facilities unsatisfactory and challenging to operate. My team has been informed of your feedback and are conducting the necessary checks to see that the plumbing issue that you raised is examined. In addition, I would like to also share that our upcoming refurbishment plans do include enhancements to our guestrooms.

Thank you for giving us this opportunity to improve the experience of our guests.

Warm regards,
Jeff Ross
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 26, 2014

I stayed here for 3 nights for work. I was out of the room most of the time, but found the hotel to be very good. Staff were pleasant and room good. I ate with some friends who live locally so can comment on the restaurants etc. The location is very central and not far from Raffles (next block). All good. no problems !

Room Tip: I stayed on level 23 and had a good view of MArina Sands etc, its a very tall building ! Higher the...
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Manager at Swissotel The Stamford Singapore, responded to this review, March 31, 2014
Dear Steve M,

Thank you for choosing to stay with us and I am glad that you had a pleasant stay! We look forward to perhaps have the pleasure of introducing you to our collection of 15 restaurants on your next visit. See you again!

Warm regards,
Jeff Ross
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 25, 2014

Bang in the heart of the city, maybe one of the tallest buildings of Singapore. Breathtaking view from the room. I stayed on the 56th floor, & it was amazing. Had views like Marina Bay Sands, Singapore Flyer & other major attractions of the city.
Food & Beverage is on an expensive side, but one dinner in any of the specialty restaurants is a must.
I simply loved it....cheers to the "SWISS Hospitality:

Room Tip: Stay above 50th floor, you would be luck to have one.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Harsh87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Manager at Swissotel The Stamford Singapore, responded to this review, March 26, 2014
Dear Harsh87,

It brings me great joy to hear that you loved your recent stay with us and enjoyed our hospitality. I wish to reassure you that we will remain steadfast in our pursuit towards ensuring exceptional service standards.

Thank you for the many compliments and look forward to welcoming you back in the near future!

Warm regards,
Jeff Ross
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel The Stamford Singapore

Property: Swissotel The Stamford Singapore
Address: 2 Stamford Road, Singapore 178882, Singapore (Formerly Swissotel The Stamford)
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Singapore
#28 Spa Hotel in Singapore
#33 Romantic Hotel in Singapore
#38 Business Hotel in Singapore
#61 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel The Stamford Singapore 5*
Number of rooms: 1261
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000 sq. ft. Raffles City Convention Center which comprises 27 meeting venues with technologically advanced business facilities and services. ... more   less 
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Also Known As:
Swissotel The Stamford Hotel Singapore
Swissotel Stamford Singapore
Swissotel Singapore
Swissotel The Stamford Singapore

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