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“Wonderful!” 4 of 5 bubbles
Review of Swissotel The Stamford Singapore

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Swissotel The Stamford Singapore
Ranked #63 of 308 Hotels in Singapore
Certificate of Excellence
Port Stephens, Australia
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Wonderful!”
4 of 5 bubbles Reviewed December 9, 2013

I had a quick visit to Singapore and was suggested the Swissotel The Stamford by my travel agent who also uses this hotel.

Check in was perhaps a little slow, though that was only the line, when I got to the counter, the whole process was swift and smooth.

I was upgraded to a Harbour view room on the 50th Floor which was fantastic. I was given a room with a twin bed even being a solo traveler which wasn't too bad. The room was very well appointed and laid out with a very comfortable bed. Probably one of the best sleeps I've had in a hotel. Bathroom was nice and big and the shower had great pressure. The carpet looks old, but the design does grow on you. The downside to the room was having a balcony that was unable to be used, but obviously it was more for the safety aspect.

In terms of location, this is simply a fantastic spot. Above the City Hall MRT station, which is also very easy to use. I was able to walk from the hotel down to Merlion Park and also Marina Bay Sands. Raffles City Shopping centre surrounds the hotel and my suggestion is to save a few dollars, head here to have meals, that said I had room service one evening and it was pretty good.

If I go back to Singapore, I will be staying at this hotel again.

Room Tip: Ask for a room high up and with a good view!
See more room tips
  • Stayed November 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dodgyvalve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford Singapore, responded to this review, December 29, 2013
Dear Dodgyvalve,

It makes us happy to read that you had a wonderful stay with us! Your compliments on the hotel’s smooth check-in, fantastic view, well appointed room, comfortable bed, nice bathroom and the great location with a wide variety of shops, restaurants and attractions in the area are greatly appreciated.

Thank you for choosing Swissotel The Stamford!

Best regards,
Yash Bhanage
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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7,476 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,555)
Date | Rating
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English first
Jakarta, Indonesia
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed December 9, 2013

Large room. Nice firm bed.. Good blankets.. Excellent view to the esplanade from the balcony..
Large selection of breakfast.... This has been my 4th visit to this hotel and they never dissapoint.. Below us is city hall mrt station and the citylink mall connecting us to esplanade and suntec city...

  • Stayed August 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Danny9803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 9, 2013

Was here for a few days and was upgraded to the suite on the 72nd floor. The room was truly the best I have stayed in and I had the best view in Singapore! Had a lot of fun. Good breakfast and great central location. They have a good lounge on the top floor for drinks in the evening.

  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AdityaKandala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
1 review
3 of 5 bubbles Reviewed December 9, 2013

I stayed in this hotel for 2 night from 28, 29 Nov, Hotel is like a shopping complex , too crowed and reception area is very small for such big hotel
Rooms are good and you can have good view if you can get a room on highest floor and best part of the hotel is Location

Room Tip: Higher floor rooms have very good view
See more room tips
  • Stayed November 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Abdulsattar2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford Singapore, responded to this review, December 29, 2013
Dear Abdulsattar2013,

We’re glad to hear that you had a great stay with us and enjoyed the hotel’s good view and the convenience of the location.

We hope to welcome you back!

Warm regards,
Yash Bhanage
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 8, 2013

I book a Classic room via agent (GTA Thailand) staying on 29Nov - 01Dec 2013 (2 nights) with request room on high floor, but I got a free upgrade to a Swiss Advantage room with free wi-fi in room on 22th floor. I'm very impressed although taking time a lot to check in because of many people queuing.
This Swiss Advantage room also provides Nespresso coffee maker in room that I really love it.
There are enough electrical sockets to charge all my gadgets (mobile phones, tablets, cameras).
I really love breakfast in both Kopi Tiam and Swiss Cafe. Many many various food for selection including international and local food.
There's only 2 thing I don't like:
1. TV is outdated but programme is good (HBO available);
2. It's difficult to flush the toilet. I have to push very hard.

  • Stayed December 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Swissotel

Helpful?
Thank TippyTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford Singapore, responded to this review, December 29, 2013
Dear TippyTrip,

Thank you for the review. Your feedback has also been noted and followed-up through our Market Metrix guest survey. Please rest assured that we will continue our pursuit for excellence in service.

Best regards,
Yash Bhanage
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gosford, Australia
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed December 8, 2013

We stayed one night here in October 2013. I can only describe this hotel as impressive, from the moment our taxi pulled up from the airport until we left. We even had a room upgrade to boot. There was excellent service whoa to go, and was in good stead for a 5 star hotel. Thoroughly recommend staying here. We dined at the restaurant on the 72 floor and the view was to die for. Can't say the same for the food as it was not good value for money, but the view made up for it

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kintomani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford Singapore, responded to this review, December 29, 2013
Dear Kintomani,

We’re delighted to hear that you had an amazing stay with us. We greatly appreciate your compliments on the hotel’s excellent service and the great view.

Thank you for choosing Swissotel The Stamford!

Warm regards,
Yash Bhanage
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
65 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed December 8, 2013

The hotel is well-located for all the activities of Singapore - shopping, eating, casino, Little India, and so on. The train is downstairs, taxis are plentiful and the area has lots of places to eat and drink. The top floors have fabulous views from the bars and functions rooms.

Check-in was magnificent. I had a hotel limo, and on arrival was greeted by name and taken directly to the room and check-in was done there. The room I had was clean, well-presented and very functional. The bathroom was a bit tired, and in need of updating. But whose hair was that on the floor?

Didn't get my morning newspaper, and when I asked again, still didn't get it. Not a big deal, but the only let down on some very good service. Breakfast was average and very busy as the hotel is big and busy, meaning lines waiting to get in and at the buffet.

Check-out was efficient and quick.

Room Tip: Ask for harbor view.
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford Singapore, responded to this review, December 29, 2013
Dear Kevin,

It makes us happy to know that you had a good stay and enjoyed the hotel’s efficient service, seamless check-in/out, fabulous views, wide variety of shops and restaurants in the vicinity, well appointed and clean room, good service and the convenient location. We have noted your feedback on the newspaper and bathroom cleanliness. Regarding the bathroom conditions, we are glad to inform that plans are underway for refurbishment in the near future.

We look forward to your next visit to Swissotel The Stamford!

Best regards,
Yash Bhanage
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel The Stamford Singapore

Property: Swissotel The Stamford Singapore
Address: 2 Stamford Road, Singapore 178882, Singapore (Formerly Swissotel The Stamford)
Phone Number:
Location: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Singapore
#27 Spa Hotel in Singapore
#33 Romantic Hotel in Singapore
#38 Business Hotel in Singapore
#57 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel The Stamford Singapore 5*
Number of rooms: 1261
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000 sq. ft. Raffles City Convention Center which comprises 27 meeting venues with technologically advanced business facilities and services. ... more   less 
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Also Known As:
Swissotel The Stamford Hotel Singapore
Swissotel Stamford Singapore
Swissotel Singapore
Swissotel The Stamford Singapore

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