We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Exceptional”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Swissotel The Stamford Singapore
Ranked #70 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed September 6, 2013

The service at the Swissotel at Stanford was impeccable from every staff member we encountered. The hotel is in a great location only 5 mins walk through an air conditioned shopping centre to the City Hall MRT station.

Our room was on the 46th floor with a spectacular view of the Harbour, Marina Bay Sands, the Singapore flyer etc. The room was large & well appointed.

The bars and restaurant on the 70th floor and above have great views.

Room Tip: Book a Harbour View room and ask for a high floor when you check in.
See more room tips
  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford Singapore, responded to this reviewResponded October 4, 2013

Dear Paul,

Thank you for the many compliment specially the impeccable service, great location and the spectacular view of the harbour.

We look forward to your next visit!

Warm regards,
Yash Bhanage
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (8,113)
Traveler rating
Traveler type
Time of year
Language
  • More languages

4,551 - 4,557 of 8,113 reviews

Reviewed September 6, 2013

Great staff, beautiful standard of accommodation and views to die for from our room on the 23rd floor. Booked as part of our Singapore Airlines flight package as a stay over between the UK and Australia. Very highly recommended

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tracey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford Singapore, responded to this reviewResponded October 4, 2013

Dear Tracey,

We’re glad to hear that we’re the excellent stop-over in Singapore! Please rest assured that we will continue our pursuit for excellence in service.

Thank you for recommending Swissotel The Stamford!

Best regards,
Yash Bhanage
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

The Stamford is a hotel with a high reputation, and guests have high expectations.

There are three things that are important to me, as a frequent business traveler:

Wifi - though relatively easy to connect, I don't believe one should have to pay for wifi. There is also not a seamless experience moving around the hotel facilities - barely a pass. Paying $40 for wifi over the four days also felt like a rip-off.
Gym - this is shared facility with another hotel. First afternoon was fine, busy but good equipment. However, though the gym is open from 5.30 the door is locked and guests are required to follow a labyrinth and as result I had to opt for an outside walk in a drizzle - big fail.
Shower - having to shower in a bath is really second rate. The shower was OK, so again, just a pass.

My toilet had a flush that sounded like a flood storm and was scary, as I was afraid of an overflow.

I had a meeting with an outside guest and was surprised that the messages system was under maintenance for my entire stay. My guest could not get hold of me and we took an hour to connect, due to a disinterested reception counter. The concierge was the only one that tried to help me. Plenty of staff but they looked more like wallflowers. I could not rely on them and was deeply disappointed. This was totally unacceptable and the way the reception staff was not trying to assist was simply woeful.

We had a great dinner at the Woolloomoo restaurant - the fillet mignon was perfect - medium and pink in the middle - soft and juicy. On the recommendation of the waiting staff we ordered the chocolate cake - a real winner and highly recommended.

So, I would have to conclude, not fully meeting my expectations. Sorry Stamford, but I think I will next time try a different hotel. There are many good hotels in Singapore, unfortunately, The Stamford is not one of them.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Aussiecharles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford Singapore, responded to this reviewResponded October 4, 2013

Dear Guest,

Our sincere apologies for the inconveniences caused. The issues you mentioned are certainly not acceptable for our hotel. We will be reaching out to you separately for information that will help us conduct an investigation and a detailed follow-up.

You might also like to know that effective from 1 January 2013, all Swissotel Circle members are given complimentary internet access as one of the host of benefits. Registration itself is hassle-free and can be quickly completed at www.swissotel.com/circle.

We hope to welcome you back!

Warm regards,
Yash Bhanage
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013 via mobile

The hotel is right in the heart of town and 5 mins walk to City Hall MRT with a lot of shopping malls & restaurant around. Near to most of the attractions in town that save your time on travel. Room is clean, no complaints on that. Based on my friend's comments the breakfast was average. I was there during the haze period so it was pitty that I cannot really enjoyed the view out from the balcony. You can directly view the some great building from the hotel.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank AmethystAme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford Singapore, responded to this reviewResponded October 13, 2013

Dear Guest,

Thank you for the many compliments especially the great location. We hope to welcome you back!

Warm regards,
Yash Bhanage
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

Swissotel has one the tallest hotels in Singapore.... and the view from floors 30 and above is magnificent.Our room was on 38th floors from where we could see the BAY front , Singapore flyer etc...

Location is very central and just above two shopping malls.

Room size and bed size is excellent. Staff is very friendly.
The buffet breakfast is lavish and you can hardly cover the whole spread. food on the whole is excellent lot of variety ...(we also ordered lunch from room service ).
Missed visiting the swimming pool but the pool looked very nice from the room's balcony.

Room Tip: Choose rooms on floors 30 and above facing Singapore flyer.
See more room tips
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ramit K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford Singapore, responded to this reviewResponded October 13, 2013

Dear Ramit,

It makes us happy to know that you had a great stay with us! Your compliments on the hotel’s magnificent view, excellent room and bed size, friendly staff, great breakfast spread and the convenience of the location with a wide variety of shops and restaurants in the vicinity are greatly appreciated.

Thank you for choosing Swissotel The Stamford!

Best regards,
Yash Bhanage
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

The hotel is located at a prime location with hearlfelt care to hotel guest. We are impressed with the view of the hotel (located on 61st Floor and facing the Singapore flyer). The staff is friendly and helpful - a good choice of hotel @ Singapore. The down side is the room is a bit old as a 5-star hotel.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel
Thank Cecil Mei Ying T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford Singapore, responded to this reviewResponded October 13, 2013

Dear Cecil,

Thank you for the review. Your feedback has also been noted and followed-up through our Market Metrix guest survey. Please rest assured that we will continue our pursuit for excellence in service.

Warm regards,
Yash Bhanage
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

This was the third and final hotel we lodged at during our Singapore visit. We were there at the end of August. Our room was small but comfortable and well maintained. The staff was very friendly as was the wait staff at the restaurant for breakfast. We had a bit of a mixup with internet which was included in our room package, but the staff was quick to solve the problem. Good value lodging in this beautiful city.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel
1  Thank RonnieSEUnitedStates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Singapore hotels
Fairmont Singapore
#19 of 317 in Singapore
6,263 reviews
The Quays
Swissotel Merchant Court Singapore
Marina Bay
Pan Pacific Singapore
Pan Pacific Singapore
#13 of 317 in Singapore
7,880 reviews
Show Prices
Show Prices
Show Prices
Carlton Hotel Singapore
#57 of 317 in Singapore
4,057 reviews
Marina Bay
Marina Mandarin Singapore
Marina Mandarin Singapore
#44 of 317 in Singapore
6,186 reviews
Naumi Hotel
#18 of 317 in Singapore
2,358 reviews
Show Prices
Show Prices
Show Prices

Been to Swissotel The Stamford Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swissotel The Stamford Singapore

Address: 2 Stamford Road, Singapore 178882, Singapore (Formerly Swissotel The Stamford)
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Singapore
#31 Spa Hotel in Singapore
#33 Romantic Hotel in Singapore
#38 Business Hotel in Singapore
#64 Luxury Hotel in Singapore
Price Range: $178 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel The Stamford Singapore 5*
Number of rooms: 1261
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000 sq. ft. Raffles City Convention Center which comprises 27 meeting venues with technologically advanced business facilities and services. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Fairmont Hotels, Expedia, Booking.com, Agoda, Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Swissotel The Stamford Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel The Stamford Hotel Singapore
Swissotel Stamford Singapore
Swissotel Singapore
Swissotel The Stamford Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing