We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Huge Hotel clompex- but very well managed”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Swissotel The Stamford Singapore
Ranked #67 of 312 Hotels in Singapore
Certificate of Excellence
Berlin
Level 4 Contributor
42 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Huge Hotel clompex- but very well managed”
Reviewed December 27, 2012 via mobile

Was my first visit in Simgapore. A friend of mine recommended the hotel. I was not sure, because of the size of the hotel- I don't like if hotels are too big. But it was a very pleasant stay: quick check in, got an upgrade to a corner room ( junior suite ) in 59th floor, amazing view, very good bed and good service. WLAN was free, breakfast very good. Hotel is together with Fairmont in one complex, with a lot of shopping and food Courts. You have to wait at elevators in rush hour. Location ist top, MRT around the corner. All in all good experience.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DWST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this review, January 7, 2013
Dear Guest,

We’re elated to know that you enjoyed your recent stay and appreciate your compliments on the hotel’s quick check-in, amazing view, service, breakfast and the convenience of the location! Look forward to your next visit!

Warm regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

7,715 reviews from our community

Traveler rating
    3,409
    2,859
    970
    304
    173
See reviews for
2,112
2,154
474
2,037
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,596)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Denpasar, Indonesia
Level 5 Contributor
63 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed December 27, 2012

We stay for 3 night (20/12-23/12/12) in Stamford , they gave us very old room in 17 floor ,,no sofa or chair in the room ,this is different like in the hotel image .Good that the hotel in the Zentral of all the things ( shopping , transport hub , restaurant).Other 5 star hotel like intercontinental , marina bay sand or other have better room facility & amenities.

Room Tip: Book new renovated room for really 5 star hotel room
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wimpyjono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this review, January 7, 2013
Dear Guest,

Thank you for the feedback. Regarding the room conditions, we are glad to inform that plans are underway for a refurbishment of guestrooms in the near future. We hope to welcome you back again!

Best regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 26, 2012

Stayed over Xmas period with husband and one year old. Despite 6 weeks notice, told at reception that no cot was available and when I asked if one would become available for 4 nights we were staying they repeated it was busy over Xmas so not cots.. Totally unhelpful receptionist (plus long queue to wait for service). She ordered a mattress (totally not understanding why I wouldn't want a bed for a baby to roll off of) but it still didn't arrive when I returned at 10pm! After angry chasing housekeeping arrived with a bed. When I asked when they'd have a cot, he said, we have cots... argh... useless!

Everything else is fine - great view of harbour. Upgraded to harbour view on arrival (booked standard room thru BA air miles and got 50% off).

But because of complete lack of apology about not having a cot (nor double checking when she called housekeeping to book a bed) I wouldn't stay here again - plenty of similar hotels in the City Hall area.

Ps they won't remove room service from your room if you're not in there to collect it! Couldn't work out how to close the trolley that folded out into a round table!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank f25l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this review, January 7, 2013
Dear Guest,

Our sincere apologies for the inconveniences during your Christmas stay. The issues you highlighted are not acceptable and we are investigating them for root causes with a view to prevent such future occurrences. Rest assured that we will direct your feedback to the relevant departments for follow-up. At the same time, we appreciate your compliments on the great view of the harbour.

Thank you for choosing Swissotel The Stamford!

Warm regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wangaratta, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 26, 2012

This hotel is very well located for both business and holiday visits to Singapore. Comfortable rooms, great breakfast buffets, sweeping views and proximity to the City Hall MRT. Not the place to stay if you like a boutique or personalized atmosphere, as it is a really big hotel. However I've found it ticks enough boxes for me to return

Room Tip: High floors for the views
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this review, January 7, 2013
Dear Jenny,

We’re glad you had a fantastic stay with us and appreciate your positive review on the hotel’ comfortable rooms, great breakfast buffets, views and the convenience of the location.

Best regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
B'lore
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 25, 2012

Great View , Convenient Location , Efficient Service ! These summarise the Swissotel Stamford.

I have stayed at quite a many hotels in Singapore over the last 15 years primalriy on business .
While most of the hotels are all very very good. I do have a special liking for the Swissotel.

Every aspect of a travellers hotel experience are true moments of satisfaction and convenience. The standout aspect for me is the fantastic view the harbour facing rooms offer.

During the the F1 race one can enjoy the race from the balcony which should be a great one off experience.

The hotels is bang in the middle of the shopping malls and has the MRT next door. Two choices of buffet breakfast restaurants give you variety. All in all a a hotel where one can be assured of a very satisfying stay.

Room Tip: Harbour view .
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JaydeeBlore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this review, January 7, 2013
Dear Guest,

Thank you for the feedback! Your comments on being assured of a very satisfying stay will bring great encouragement to the staff who works hard to ensure that happens for our guests.

We hope to welcome you back soon!

Warm regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 25, 2012

I've always been curious about staying in this hotel whenever I'm visiting Singapore and a couple of weeks back, I was presented with an apportunity to stay a night here. Alas, it was an exciting stay. Located just a stone throw away from MBS and Marina Bay, it was indeed a great location to stay. Within walking distance to the nearest City Hall MRT station, high floors for spectacular views of the Marina Bay, food galore at the many restaurant below the hotel, this is definitely your first choice hotel. Taxi fare from airport to hotel is less than SGD20 inclusive of the SGD3 extra charge.
Fairly expansive room around 34sqm, very comfortable bed with a balcony attached with a phenomenal night view of Singapore skyline. Best time to stay in this hotel is during the Christmas month. Concierge staffs are very helpful with our luggage bags during check in and check out. Room selection of TWG teas and 2 extra pillows in the cupboard for extra comfort.

Room Tip: Room on high floor near to the lift.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ewrnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this review, January 7, 2013
Dear Ewrnie,

We’re glad to be your first choice hotel! We greatly appreciate your compliments on the hotel’s spectacular views, great variety of restaurant choices, service and the convenience of the location.

Thank you for choosing Swissotel The Stamford!

Best regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur
Level 6 Contributor
104 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed December 24, 2012

My third stay at this hotel. Despite a super peak weekend, they have managed to handle everything perfectly (from check-in, delivery of baggages to room, check-out etc.) with a smile to add on. Most of the hotel staff are working diligently as I can see one whose work shift ended late, working again the next morning!

Room was a bit dated but fully functional and clean. Bathrooms were well-equipped and doesnt have any stains or smell like some of the other reviews.Housekeeping was doing their job well (kudos to them!) I a had a room facing the flyer and MBS, so the view is rather pleasing after a long day out.

Location-wise is excellent, food is abundance and service is excellent. Would not hesitate to stay again the next time.

Room Tip: Higher floors are quieter
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank merk_kl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this review, December 28, 2012
Dear Guest,

Thank you for highlighting the many positive aspects of your recent stay such as the seamless check-in, service, great view, housekeeping, food and the convenience of the location.

Indeed, the record occupancies, coupled with labour shortage in the industry has meant that our team members often have to work overtime and extra days in the week to help maintain the service levels. Hence, your comments on their diligence are a great inspiration for them to continue their good work.

We hope to welcome you back in the near future!

Warm regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Singapore hotels
Fairmont Singapore
#15 of 312 in Singapore
5,815 reviews
The Quays
Swissotel Merchant Court Singapore
Marina Bay
Pan Pacific Singapore
Pan Pacific Singapore
#12 of 312 in Singapore
7,238 reviews
Show Prices
Show Prices
Show Prices
Carlton Hotel Singapore
#57 of 312 in Singapore
3,833 reviews
Marina Bay
Marina Mandarin Singapore
Marina Mandarin Singapore
#46 of 312 in Singapore
5,642 reviews
Naumi Hotel
#17 of 312 in Singapore
2,190 reviews
Show Prices
Show Prices
Show Prices

Been to Swissotel The Stamford Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swissotel The Stamford Singapore

Property: Swissotel The Stamford Singapore
Address: 2 Stamford Road, Singapore 178882, Singapore (Formerly Swissotel The Stamford)
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Singapore
#27 Spa Hotel in Singapore
#33 Romantic Hotel in Singapore
#38 Business Hotel in Singapore
#61 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel The Stamford Singapore 5*
Number of rooms: 1261
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000 sq. ft. Raffles City Convention Center which comprises 27 meeting venues with technologically advanced business facilities and services. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Asiatravel.com Holdings, Travelocity, Agoda, Fairmont Hotels, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Swissotel The Stamford Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel The Stamford Hotel Singapore
Swissotel Stamford Singapore
Swissotel Singapore
Swissotel The Stamford Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing