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“Great location but time for some refurbishment” 4 of 5 bubbles
Review of Swissotel The Stamford Singapore

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Swissotel The Stamford Singapore
Ranked #63 of 308 Hotels in Singapore
Certificate of Excellence
Amsterdam
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great location but time for some refurbishment”
4 of 5 bubbles Reviewed November 8, 2012

The Stamford is a fine hotel and very well located near the shopping malls, MRT and S'pore Art Museum. We had a nice clean room and the swimming pool was worthwhile. However, the whole look and feel is a bit outdated. A nice hotel if you manage to have a good price.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank working_pro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this review, December 6, 2012
Dear Guest,

Your compliments on the hotel’s room conditions, amenities and the convenience of the location are greatly appreciated. At the same time, your feedback on the dated room conditions is noted and will be incorporated into future refurbishment plans.

We hope to welcome you back to Swissotel The Stamford!

Best regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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7,476 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,555)
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Hong Kong
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed November 7, 2012

The hotel is right above the Cityhall station, very simple to navigate thru the MRT(subway) system. If not taking MRT(subway), Raffles Hotel & shopping arcade, Chijmes, Raffles City shopping mall are within 3 mins walking distance. No one should complaint the great & convenient location.

Maybe it is at such great location, event organizer may run outdoor events near by. Even thought we were staying at 16/F, extreme loud disco music came thru window glasses at 7:30am on Sunday and won't die down until 12:45am. The hotel couldn't do anything and they said the noise was not coming from them.

Recommend travelers to stay higher floor the better. Good luck.

Room Tip: Get higher floor!
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Nancy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this review, December 6, 2012
Dear Guest,

We appreciate your compliments on the hotel’s great location and surrounding attractions. Indeed, the hotel is right next to the Padang and Esplanade, where many high profile events like marathons occur at selected times of the year. While many guests enjoy the buzz and excitement that comes with these, others are inconvenienced due to the noise.

Please rest assured that we will continue working with the relevant authorities to minimize the noise for our guests.

Thank you for choosing Swissotel The Stamford!

Warm regards,
Brian Tan
Director of Quality
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed November 7, 2012

The hotel is strategically located next to one of the biggest shopping malls and the hotel itself is quite amazing. The rooms are very spacious, very clean perfect for both business and vacation trips. I was lucky to have an outstanding view of the city, but I believe that most of the rooms have.
The breakfast is really amazing and provides choice for all the test. For quick lunches and dinners you can always go to one of the restaurant located in the food courts of the shopping malls; the hotel actually has access to the shopping mall directly.

Room Tip: Higher floors will allow you a better view of Singapore city.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Gerry1582
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this review, December 6, 2012
Dear Gerry,

Thank you for the review and your compliments on the breakfast spread, the room spaciousness and cleanliness. Indeed, majority of our rooms have city views and some have a combination of city and pool views.

We hope to welcome you back to Swissotel the Stamford soon!

Best regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
1,327 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 1,039 helpful votes
5 of 5 bubbles Reviewed November 7, 2012

The Swissotel Stamford is a well located hotel in Singapore. It's a good choice both for tourists and business travelers.

It's near the Raffles Place shopping center and the MRT station. In the adjacent shopping center, there's a supermarket, liquor store and a wide range of dining opportunities.

You should note that rooms on the Marina Bay side of the hotel building offer a great view of Marina Bay, including the Sands casino, the cricket ground, and the city skyline.

It's a good place to staty for viewing the F1 car race, as the race can be viewed from the balcony of rooms on the Marina Bay side of the hotel.

It's one of the tallest buildings in Asia- so you can have a room with great panoramic views.

The rooms are modern, tastefully decorated, clean and well maintained.

Service is professional and friendly.

Tip: take high tea at the 70th floor Equinox Restaurant.

Highly recommended

Room Tip: Marina Bay side offers best views
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank adelaidiantraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this review, December 6, 2012
Dear Guest,

Thank you for recommending and choosing Swissotel The Stamford!

We greatly appreciate your compliments on the hotel’s panoramic views, clean and well-maintained rooms, professional and friendly service.

We look forward to welcome you back soon.

Best regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed November 7, 2012

Stayed at the Swissotel during the F1 event and the experience was fantastic. The hotel was right next to the entrance to the tracks leading to the Padang Grandstand, so it was super convenient. Easy to travel around as well cos the MRT station is just at the doorstep. Despite the late night concerts, the sound proofing is great and with the balcony doors closed, you can hardly hear the noise from the crowds there. Breakfast spread was also good with a variety of fresh breads and cuts that u'd normall expect. Clean rooms generally throughout despite the high occupancy rate during the F1 period.

  • Stayed September 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ciao_Amore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this review, December 6, 2012
Dear Guest,

Thank you for the review!

We’re glad that you had a great experience during the F1 event. It is true that the hotel was extremely busy that weekend, thus it makes us really happy to know that you were not inconvenienced in any significant way. The team worked very hard to maintain the standards that guests have come to expect of us.

We hope to see you again for next year’s F1 weekend!

Warm regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toowoomba, Queensland, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 6, 2012

Such a wonderful hotel. Has everything you require and is on top of the MRT to take you anywhere in Singapore. Get a room about floor 60 if you can and relish in the view. The breakfast is absolutely fantastic and will get you going for your day in this lovely City.

Room Tip: Above floor 60.
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this review, November 11, 2012
Dear Mr Tony,

Thank you for the review and recommendation! Please rest assured that we will not rest on our laurels and will continue to stay true to our credo of having a Passion For Perfection.

Have an outstanding day!

Best regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 6, 2012

After a long flight from London, it is good to be welcomed by the friendly staff at Swissotel. The check in was seamless, the bell captain was helpful and when we depart they even organized an MPV to accommodate all our luggages.

There two areas that need attention. Firstly the rooms are starting to look a bit dated. The bathrooms can do with some newer accessories. The internet is too expensive at $28 for a day when I can go downstairs to Starbuck and surf the net for the price of a coffee.

It is still one of my favorite hotel in Singapore due to its location and friendly faces.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ewsuccess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this review, December 12, 2012
Dear Guest,

Thank you for the review!

We take pleasure to know that we are one of your favourite hotels in Singapore and greatly appreciate your compliments on the hotel’s friendly staff and seamless check-in. Still, we note your feedback on the room conditions and will incorporate it into future refurbishment plans.

You are most welcome to Swissotel The Stamford again!

Warm regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel The Stamford Singapore

Property: Swissotel The Stamford Singapore
Address: 2 Stamford Road, Singapore 178882, Singapore (Formerly Swissotel The Stamford)
Phone Number:
Location: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Singapore
#27 Spa Hotel in Singapore
#33 Romantic Hotel in Singapore
#38 Business Hotel in Singapore
#57 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel The Stamford Singapore 5*
Number of rooms: 1261
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000 sq. ft. Raffles City Convention Center which comprises 27 meeting venues with technologically advanced business facilities and services. ... more   less 
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Also Known As:
Swissotel The Stamford Hotel Singapore
Swissotel Stamford Singapore
Swissotel Singapore
Swissotel The Stamford Singapore

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