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“This hotel never fails to impress - thank you”

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Swissotel The Stamford Singapore
Ranked #71 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed November 4, 2012

Since writing a review of this hotel last year, we have stayed again, this time on the 51st level and again we are very impressed with the service, cleanliness and also the fabulous view. Thank you for giving us a room on the 51st level overlooking the harbour. It was fabulous. The airconditioning worked magnificently, the room was spacious, clean and my camera was kept very busy.
There are lots of hotels around Singapore, but this one just seems to be in the right spot to everything, plus everyone is so professionally pleasant. We will stay there again next time as well.

Room Tip: I do not think you can go wrong with any room here from level 21 up.
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  • Stayed: October 2012, traveled as a couple
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1  Thank SusanP196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this reviewResponded November 11, 2012

Dear Guest,

Thank you for the detailed and positive review!

It makes us happy to know that you enjoyed your return stay with us! Greatly appreciate the compliments on the hotel’s service, cleanliness, room size, and amazing harbour view.

We most definitely welcome you back to Swissotel The Stamford!

Warm regards,
Brian Tan
Director of Quality

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5,263 - 5,269 of 8,056 reviews

Reviewed November 4, 2012

I enjoyed staying in this hotel in 2008. I even went up to the room to enjoy the Oh! so comfortable room. the room was on a 50 something floor. it was overlooking The Sands...a beautiful sight. Photos taken from the balcony was so amazingly beautiful. some friends even came to the room to get a picture taken from the balcony. i would definitely stay here again if given the opportunity

  • Stayed: November 2012, traveled with friends
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Thank wnoorain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this reviewResponded November 11, 2012

Dear Guest,

We’re glad to know that you found your room comfortable and views to be beautiful.

Thank you for choosing Swissotel The Stamford!

Best regards,
Brian Tan
Director of Quality

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2012

Buissness hotel with all amenities,
surrounded by sports cars. [ Ferrari, Lamborghini etc.]
First class service,
Taxi round 24 hours,
Airport transfer for free......
Mall and shopping centers nearby,
Beside the hotel, there is a Mc. Donalds.
The food at the cafe is great but expensive............

Room Tip: Higher the floor, less the noise, more expensive rooms, and a great view of Singapore............
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  • Stayed: December 2011, traveled with family
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Thank Manav030800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this reviewResponded November 11, 2012

Dear Guest,

Thank you for the review.

We’re glad you enjoyed your stay and found the service to be first class. Please rest assured we will not rest on our laurels but will continue to seek ways to improve our guests’ experience.

Best regards,
Brian Tan
Director of Quality

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2012

We will be staying at this Hotel again, we had done that 31 Dec 2011.
It a good place to see the FireWork and count down to new year.

Most people prefer MBS as it is new also the sky pool, but from this hotel, you can take more beautiful photo as MBS is the background. the shopping mall and MRT below made it another plus point to stay there.

Remember to ask for the view facing the firework.
need not too high floor, as centre just now, as you will feel the impact and exciting when 12midnight firework start.

Room Tip: Need to do early booking. Face the MBS hotel view is the best choose. Level 30 to 45 is good eno...
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  • Stayed: December 2011, traveled with friends
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Thank Hin99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this reviewResponded November 11, 2012

Dear Guest,

Thank you for choosing Swissotel The Stamford!

Greatly appreciate your compliments on the hotel’s view during the New Year Countdown last year – indeed, many guests choose our Harbour View room categories for the spectacular views of the Marina Bay.

We can’t wait to welcome you back again!

Best regards,
Brian Tan
Director of Quality

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Reviewed November 3, 2012

Company i work for book hotels , so no choice but to stay here .
The reception staff need to realise that a company that books 100 plus rooms per night are not an annoyance , they are the bread and butter of having a full hotel .
Pool bar does happy hour in the evening which was well attended. They said they had told one of us that happy hour was comoing to an end , would we like anything else . This was not the case , and once my fellow worker had returned to the bar , they confirmed that ... After insisting , we did get one last round of drinks at happy hour price . Left a sour taste though .... Why the bar staff werent more proactive / honest i dont know ... a bit dissapointing .. Room was ok , but a little dated / dirty... Location is great , but for me , i wouldnt recommend

  • Stayed: November 2012, traveled on business
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1  Thank ianbeale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this reviewResponded November 11, 2012

Dear Guest,

Our apologies for the inconveniences experienced during your last stay. We note your feedback on the issues highlighted and will direct it to the relevant departments for follow up. Indeed, integrity is one of our core values and your feedback will help us to re-emphasise its importance to the team.

Thank you for choosing Swissotel The Stamford.

Warm regards,
Brian Tan
Director of Quality

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Reviewed November 2, 2012

Stayed with family in 2 inter-connected rooms for 4 nights. Since we were travelling with children, specifically requested for interconnected rooms and happy to see that the same was attended. The tallest hotel in Singapore (as told by the locals), we stayed in 57th Floor. The rooms were spacious, well maintained and equipped with all necessary furniture / amenities as per 5 star hotels standard (however, water bottle was chargeable). The beds / pillows were comfortable for sleep. The bathrooms were also well maintained and provided with all necessary toiletries.

The rooms had one open balcony (grilled only quarter and not full) for City view. No doubt, the city view, especially in night, was great from the higher floors, but the open balcony was also a great anxiety for me & my family. We only once ventured into open balcony for city view and could not get the courage to repeat the same. One can also enjoy city view from the rooms itself.

We had our breakfast at different restaurants of the hotel. The buffet breakfasts were good with several choices of fruits, pastries, veg / non-veg items etc. Also Indian flavors were served.

The location of the hotel is great and connected with several malls, Metro station. The little India is around 7-10 SGD drive. Hotel staffs were also courteous and helpful.

Like to visist again.

  • Stayed: December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Sandy_JSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this reviewResponded November 11, 2012

Dear Guest,

Thank you for taking your time to write this detailed review! We greatly appreciate your compliments on the hotel’s overall room size and conditions including the bathroom amenities, comfortable beds and pillows, the great skyline view, buffet breakfast spreads and the convenience of the location. Most of all, we’re glad you found our staff to be courteous and helpful.

You might like to know that bottled water is complimentary for all our guests unless exceptionally large quantities are requested. As well, our security staff would be most happy to lock the balcony should guests have this preference.

We hope you would be able to stay with us again in the near future.

Best regards,
Brian Tan
Director of Quality

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2012

I have stayed at a number of this brand's hotels and have always been happy with the result.

We only stayed one night but had arranged to arrive for an early check in. Everything went as planned and after a long flight from Europe we were asleep in no time.

Airconditioning is very important in Singapore and this hotel was very good. The room was spacious and very comfortable with every amenity you could require.

Breakfast is good with a range of menu options to satisfy most needs.

The hotel is in a great location. It sits on top of two underground rail stations with the major one, City Hall providing access to the whole island. There is also high quality shopping in the building and a supermarket in the basement along with a rage of eating choices.

It has everything!

Well worth considering for a visit to Singapore!

Room Tip: A room with an ocean view of Singapore would be good but may cost more.
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  • Stayed: October 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Thank FreqFly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanBrian, Director of Quality at Swissotel The Stamford Singapore, responded to this reviewResponded November 11, 2012

Dear Guest,

We’re happy to know that we met your expectations, remaining consistent during your recent stay. Greatly appreciate your compliments on the hotel’s room size, amenities, breakfast spread and great location.

Thank you for choosing Swissotel Hotels & Resorts!

Warm regards,
Brian Tan
Director of Quality

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel The Stamford Singapore

Address: 2 Stamford Road, Singapore 178882, Singapore (Formerly Swissotel The Stamford)
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Singapore
#31 Spa Hotel in Singapore
#33 Romantic Hotel in Singapore
#38 Business Hotel in Singapore
#65 Luxury Hotel in Singapore
Price Range: $187 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel The Stamford Singapore 5*
Number of rooms: 1261
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000 sq. ft. Raffles City Convention Center which comprises 27 meeting venues with technologically advanced business facilities and services. ... more   less 
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Also Known As:
Swissotel The Stamford Hotel Singapore
Swissotel Stamford Singapore
Swissotel Singapore
Swissotel The Stamford Singapore

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