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Swissotel The Stamford Singapore
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Reviews (8,393)
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3,741
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5,951 - 5,956 of 8,394 reviews
Reviewed January 27, 2012

Has as every Grandhotel in Singapore a huge shopping mall underneath and not really a nice lobby. The hotel is located very central, you can go everywhere by taxi or with the very clean tube. My room was very oldfashioned which was disappointing (lots of brooken things like lamp shades), but I heared there are others. The harbour view was aweseome. The bathroom was big enough with good storage, but not as clean as it should be, I found several hairs. The staff is extremly friendly and helpful. The breakfast buffet extraordinary.
There seemed to be a private party from some teenagers on the second floor of the bar. The security there did treat us very brisk.

Room Tip: Ask for a renovated room! Be careful that you have harbor view, there are different room categories.
  • Stayed: January 2012, traveled solo
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1  Thank hoteldiary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Manager at Swissotel The Stamford Singapore, responded to this reviewResponded January 28, 2012

Dear hoteldiary,

Thank you for choosing to reside with us at Swissôtel The Stamford, Singapore!

We are delighted that you have had an enjoyable stay with us and are privileged to receive your precious feedback, however, we will not rest on our laurels and will continue to upgrade our guestrooms & furnishings. Thank you for letting us know about the bathroom condition, please accept our apology for your finding. Your comments have since been shared with Management.

We look forward to welcome you back again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2012

I was here for 4 days for work. The good was: breakfast plentiful with good choices. The room is decent enough and very large with all the expected amenities from a large hotel. The view is amazing and you must go to the bar at the top. Location/transportation is easy and good. The not so good: The lift...it took forever to get a lift either to get down or up because there are so many floors and so many people. Also, although there were staff all over the place to help you, they were not always helpful. I find it very odd that you can not check in early and have a good place to relax and shower before your room is ready. Almost all flights arrive at dawn and the hotel is huge, so why can't they find a bit more space to accommodate those who arrive and feel awful after a long flight. I was told in advance there's the gym to take a shower but at the end, ended up in a very small hotel room with 5 other strangers sitting there waiting to use the one bathroom (a normal hotel bathroom with toilet/bath/sink in one room). Do you want to use the same foot mat after everyone else and who knows how many were before you. Eeeuww. After 15 min wait and the first person still in the bathroom, I gave up.

Room Tip: Ask for a view facing Marina Bay Sands! and on a high floor too. There's a huge different between 40 and 60.
  • Stayed: November 2011, traveled on business
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Thank SharonNetherlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Manager at Swissotel The Stamford Singapore, responded to this reviewResponded January 28, 2012

Dear SharonNetherlands,

Greetings from Swissôtel The Stamford, Singapore.

Thank you very much for taking the time to share your feedback with us. We have since shared your views with all. We are pleased to learn of your 'good list'. As for the other, please accept our apologies for the not-so-favorable experience, especially in not being able to accommodate your early check in.

We hope that you will give us another chance to welcome you back during your next visit to Singapore to make it up to you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2012

I was here for chinese new year holiday last week. I spent 4 days 3 nights staying at Swissotel The Stamford with my family (and baby) and we all love our stay there. Although it's not on Orchard Road, the MRT to take us there is just downstair. When we're hungry, we just have to go downstair to the mall with many choices of restaurants that are mouth-watering.

The staffs here are very helpful and the housekeeping keep coming every afternoon to ask whether we want more mineral water and towels (plus giving us chocolate). We don't have to go buying pack of mineral water outside.

Bottomline is, all of us love this hotel!

Room Tip: All rooms have great view. But ask for a lower floor if you're not into height.
  • Stayed: January 2012, traveled with family
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Thank SarskyLicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2012

We stayed on a long-weekend family getaway in December 2010, and my wife on her own on a short visit in June 2011. The hotel itself is in a great spot, on top of a nice mall well connected to transit and with a great view out over the city, or if you're lucky Marina Bay. Our kids liked the pool, which is shadowed by the Stamford and adjoined Fairmont, so sometimes not so sunny. Our room had two queen beds, ample room for our two 3/5 year old sons in one, us in the other, and enough space in the room that we did not feel cramped. Table big enough for us to eat take away together. What really sets this hotel apart for us was the outstanding service. Every time you turn around you find a polite, well-spoken employee with just what you need. Of particular help was the concierge desk staff, with all kinds of recommendations and helpful directions for activities around town with the children, and they have excellent handout maps. We did a lot of shopping for perishables that are not available where we live, and the hotel was great about storing these in freezer and fridge until time to depart (even after we had checked out and they were just storing our luggage ahead of our flight).

We encountered a minor medical issue on one stay and had to stay an extra night - the hotel helped with changing our flights, extending our room, etc. while we dealt with that. When we got back to the same room, our bags had been brought back up already and we had a message on the phone informing of the new flight details.

There is also a hospitality suite which you can use while awaiting your room, or having already checked out due to night time flights so you can grab a cuppa, shower and freshen up before heading to the airport. It is cleaned frequently so no problems with sharing it with other guests in similar circumstances.

All in all, we found it great value for the location, and the service is exceptional. A big thank you from us to the Stamford staff.

  • Stayed: June 2011, traveled with family
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Thank Sean962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Manager at Swissotel The Stamford Singapore, responded to this reviewResponded January 28, 2012

Dear Sean962,

It was our pleasure serving you & your family, & warmest greetings from Swissôtel The Stamford, Singapore!

We are thrilled that your stay was such a success. Thank you very much for taking the time to share your feedback with all.

Be back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2012

One of the best places to stay in Singapore with amazing view from higher floors. If you a single traveler you just cant get bored staying here. Shop, eat, walk around. very good service. Highly recommended

  • Stayed: December 2011, traveled on business
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Thank DeepaIyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaOsman, Manager at Swissotel The Stamford Singapore, responded to this reviewResponded January 28, 2012

Dear DeepaIyer,

Warmest greetings from Swissôtel The Stamford, Singapore!

Thank you for taking the time to share your experience with us. We are very pleased that you recommend us strongly to everyone.

Do return soon for another great stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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