My friend and I booked a Parklane suite for one night to celebrate our 30th birthdays together, and we splurged on the suite precisely because we wanted to invite a few (less than 10) friends over for a small intimate gathering with some food and cake and a few board games. We were not by any means planning to have a raucous noisy party with loud music or dancing, and none of our friends were intending to stay the night in the room (large as it was) which was meant to accommodate two. We just wanted to enjoy a short staycation and spend time with our friends.
However, as soon as the two of us stepped up to the front desk, we were greeted with suspicious glances at the food (actually only potato chips and a few bottles of drinks) and cake we were carrying, and the lady checking us in asked us immediately in an accusatory tone if we were planning to have a party and repeated sternly twice that it was not allowed by hotel policy, as if we were teenagers who were about to trash the room. She also asked us repeatedly how many people were planning to stay, especially after I asked her for car exit passes. At first she said she could issue me two passes, thinking it was my car, but when I told her it was for my friend coming later, she asked me again how many people were planning to stay, and did not issue me any car passes at all (though later my friend managed to procure two).
Later on that night, as we were enjoying our time together (eating and chatting, and not in raised tones), the room phone suddenly rang. It was someone from the hotel, presumedly someone in charge of security, who informed me that they had been watching the CCTV and noticed that many people had gone up to our room. He asked me accusingly how many people were in the room at that moment, and informed me yet again that parties were not allowed, and that all non-registered guests had to leave the hotel by 9:30 pm (it was shortly after 10 pm). I told him that only two of us would be staying over that night, and he asked whether my other friends would be leaving soon. After that call, as the hotel had no doubt intended, we felt uneasy and accused. Needless to say, the good mood was ruined.
In return for the hotel's suspicion, barely veiled accusations, and mood spoiling phone calls in the middle of the night, we helpfully bagged all our trash and placed it neatly together, washed all the dishes and utensils we used, cleared out the fridge, and wiped the dining table (which incidentally we found not wiped and with sticky stuff on it when we first checked in).
As for the suite itself, as other reviewers have mentioned, Parklane is situated away from the main hotel building, and lacks any sort of colonial charm whatsoever. The suite was not as roomy as the photos suggested, though it was sufficient. The furniture and decor were an odd mishmash of modern and traditional / old, as if the older furniture was being replaced gradually piece by piece over the years with no regard for overall continuity of design. There was no headboard over the queen size bed. Instead, there was a large black framed plastic "canvas" with a red peacock / chicken on it that was presumedly supposed to pass for modern art, but instead just loomed ominously over the bedroom and acted as an inconvenience to lean on when sitting up in bed. The dining table, as mentioned, was not terribly clean, and there was what looked like lizard droppings on a kitchen drawer. The bathroom amenities were frankly pathetic (I've seen better in cheap business hotels in other countries), consisting of one tiny tube each of shower gel, shampoo, and body lotion (no hair conditioner, and no travel toothbrush or toothpaste). The hair dryer was tiny, and there was yet another accusatory note tied to the velvet bag it came in, stating that the bag was not an amenity and warning guests not to bring it home. The windows, as others have mentioned, looked out on backlanes and the parking lot of the neighbouring building.
It is obvious from my experience that 1) the Parklane suites are definitely the poor cousin of the posher rooms at the main hotel building and 2) if you are planning to have a small gathering in your hotel room, you better not be Singaporean, because you are going to be treated with (frankly unwarranted and insulting) suspicion and accusations, despite paying the same premium for the room as foreign tourists. For a staycation or small get-together, there are definitely much better options for the price than hotel staff who obviously don't welcome you, and disappointingly middling room amenities. I understand why the hotel may have a no-party policy, but it would have been greatly beneficial to all parties (no pun intended) involved to state this clearly in the suite description to be reviewed by guests before booking, and also for their staff to handle matters in a more courteous manner, rather than treating guests like criminals and warning them that they are being watched.
- Official Description (provided by the hotel):
- Goodwood Park Hotel is set amidst on a luxurious 6-hectare landscaped garden within Singapore’s famed shopping belt in Orchard Road. A quiet retreat for guests with the hustle and bustle of the city at its doorstep. It is conveniently located 5-10 mins walk to Orchard MRT Station and upmarket shopping malls such as DFS Galleria, Paragon, Ngee Ann City and ION Orchard; 15 mins drive to Central Business District. A 10-15 minutes drive to the Central Business District and numerous nightlife options at Clarke Quay and Boat Quay, making it an ideal choice for both leisure and business travellers visiting Singapore. Guestrooms and suites at Goodwood Park Hotel feature contemporary amenities with pool or garden views, with some providing direct pool access to one of its two outdoor swimming pools and complimentary internet access for all in-house guests. The hotel’s facilities consist of two outdoor swimming pools, a well-quipped fitness centre, beauty and spa services, five renowned restaurants, a bar, a deli and a range of banqueting and meeting venues to cater to every need and occasion. ... more less
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- Also Known As:
- Goodwood Park Singapore
- Hotel Goodwood Park
- Goodwood Park Hotel Singapore