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“Amazing luxury”

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Mandarin Oriental, Singapore
Ranked #14 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed August 23, 2012

This was my first time in a Mandarin Oriental hotel and a very pleasant surprise. I stayed for 3 days in a Premium Ocean View room which overlooked the Flyer and the Marina Bay Sands hotel. I couldn't have made a better choice. Both landmarks make for a very impressive view be it day or night.

The hotel is luxurious and clean beyong belief. I couldn't wait every night to return to it. The toiletries are the best I have ever used. The breakfast is the best I've ever had with endless variety and amazing quality. The staff is helpful and curtious. The cleaning staff came by twice a day and did an excellent job. The pool area is simply beautiful.

The location of the hotel puts right in the middle of most main Singapore attractions.
All in all an amazing stay in Singapore!

PS: there is no doubt in my mind that Mandarin Oriental is the best choice I could have made for my stay in Singapore. Having said that I do have a couple of points regarding breakfast I would like the hotel management to address:
1. During breakfast coffee and (orange) juice are served on request and there is no second filling. This is incomprehensible, especially for such a luxurius hotel.
2. While eating your last bite someone would come and take the plate away from you...I don't know if its an Asian thing but it is very disturbing. I pesonally wouldn't mind having an empty or half empty plate in front of me for a few minutes. But I do mind having someone keeping track of my bites...it made me feel unwelcome...

Room Tip: Ocean view rooms on higher floors (above the 10th) are the best.
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  • Stayed: August 2012, traveled with friends
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1  Thank Elle_01234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,085 - 3,091 of 5,869 reviews

Reviewed August 21, 2012

Stayed for a couple of nights and didnt want to leave. I love Mandarin Oriental hotels and the pool was pure luxury! Singapore is a very modern city with lots to do but I recommened asking concierge about a trip to Kuala Lumpur, well worth the trip and its so close! Ill be back!

  • Stayed: July 2012, traveled as a couple
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Thank Becca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

Stayed here in their city suite for 14 days (8 days, then 6 days) with my wife and two young children. Excellent stay overall. The staff were very helpful especially with our two kids. The pool area is amazing and very relaxing. The hotel staff around the pool area were exceptional, especially Christine and Akshay. There was a minor hiccup during our check-in the second time round, which I was initially unhappy about, but Hotel Manager Jim was very professional and considerate in the way he dealt with the minor problem and our second stay at the hotel for 6 nights was again very relaxing and enjoyable. There should be more people like Jim in the hotel business.

The hotel has 1st class facilities and is conveniently located for shopping and walking around Marina Bay and a short taxi ride to Orchard Rd shopping. Coral Gardens restaurant excellent and Melt also very good.

You can't really go wrong in picking this place. Highly recommended.

  • Stayed: August 2012, traveled with family
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2  Thank DFRF6875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

Back in Singapore after 5 years. This hotel is a standard mandarin oriental and everything you'd expect from one. Beautifully appointed, well maintained rooms, faultless service (small touches like free bottled water and ice cream by the poolside), mind blowing atrium and immaculate housekeeping. Location is ok. Not the most central hotel, but with taxis relatively cheap in Singapore getting around is not an issue at all. All in all highly recommended - who cares if the building is grey and ugly, it's the inside that counts!

Stayed: September 2011
Thank k3bab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2012

After staying at all three hotels, here is my opinion: While the Mandarin Oriental has impeccable 5 star service, it is - well - just another 5 star hotel as there are many others in Singapore. The Fullerton and the Raffles both bring this special flair and historic aura that only very few hotels can offer. Unfortunately the Raffles' service has lately suffered a little (maybe I was just unlucky). The Fullerton would be my top pick - not least because of the excellent location right at the warter front (which is by the way an excellent starting off point for jogging around the Marina Bay).

Room Tip: Rooms with views of the Marina Bay really offer an excellent view
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  • Stayed: August 2012, traveled on business
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5  Thank Felix_333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2012

This is a luxury hotel, so one expects to pay a lot, especially for Club Level rooms. But, if the room is for two people, I would also expect two easy chairs: for one of us to have to sit at the desk or on the bed felt more like camping, at $700 a night. One would also expect adequate sound proofing, so that the Singaporean army's practice at 6am on a Sunday did not make further sleep impossible, or for that matter the noise of converation in the hallway, clearly audible through the closed door. The Club itself is pleasant, breakfast excellent, while "canapes" were a great deal more variable. I would not return.

Room Tip: The harbour view rooms have great views, but also a great deal of noise. Avoid at all cost.
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  • Stayed: July 2012, traveled as a couple
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Thank 112358-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2012

I'm a regular guest here - have also stayed a lot of Ritz Carlton next door. I like the location and its proximity to the harbor, Marina Bay Sands mall (great food there), Marina Square Mall (not great food but good walking around), etc. The hotel is nice - staff is great but surprisingly inflexible compared to other properties in terms of room changes, upgrade requests, etc. My pet peeve for fine hotels like this is charging $80 for 3 days of Internet - crazy! And that is PER DEVICE - so I have a computer, an iPad, an iPhone, all used for different things (ie., iPad for downloading WSJ and reading each day)... that's $240 for the right to use the Internet, and that's obscene.

  • Stayed: August 2012, traveled on business
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3  Thank Nicholsfamilytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, Singapore

Address: 5 Raffles Ave | Marina Square, Singapore 039797, Singapore
Phone Number:
Location: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Singapore
#6 Spa Hotel in Singapore
#7 Business Hotel in Singapore
#14 Luxury Hotel in Singapore
Price Range: $303 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Singapore 5*
Number of rooms: 527
Official Description (provided by the hotel):
Mandarin Oriental, Singapore is one of the world's foremost luxury hotels. It is the only hotel in the city that has been awarded Five Star status for both accommodation and spa in the prestigious Forbes Travel Guide for six consecutive years (2012 to 2017). This award-winning property has a prime location, close to the financial hub with easy access to luxury boutiques and entertainment venues, and minutes away from Suntec Singapore International Convention & Exhibition Centre. The hotel features an impressive atrium lobby with 527 rooms and suites. There is a premium Oriental Club Lounge, an indulgent and intimate spa, extensive meeting and banqueting facilities, five renowned restaurants and two lounges overlooking the spectacular Marina Bay. ... more   less 
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Also Known As:
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Singapore Mandarin Oriental

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