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“Excellent Hotel for Conferences and Business”

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Mandarin Oriental, Singapore
Ranked #14 of 312 Hotels in Singapore
Certificate of Excellence
Singapore, Singapore
Level 6 Contributor
154 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Excellent Hotel for Conferences and Business”
Reviewed June 24, 2011

I had the pleasure of staying at the Mandarin Oriental for Business in January. I was upgraded on arrival and had floor to ceiling views of the Harbour. Conference facilities were excellent and the business lounge service was reasonable.

I had excellent room service and the staff are very pleasant. I wanted to have my hair done for the conference the next day, and the hotel made an appointment for me at the local hair dresser - who was excellent.

Great coffee! Incredible food - try the Salmon with the asparagus and the mango dressing. I had it 3 days in a row as I was working around the clock !!!

I also had lunch in the local restaurant as part of the conference one night. Excellent cuisine from all over the world under one roof. Great service.

The hotel bars are also very attentive when you are with clients. Very quiet, great ambience and you are able to hear each other speak. In fact, we needed to discuss confidential business matters and they organised a table very quiet and discrete. A private conference room was also offered - but they were all fully booked on inspection.
You definitely need to book any conference facilities well in advance.

A truly 5 star hotel. I will definitely be back!

A place I would also bring my husband for a romantic weekend.

  • Stayed January 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LeesaSoulodre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,518 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,099)
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English first
London, United Kingdom
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 22, 2011

We stayed at this hotel for three nights. After a long plane journey this was the perfect place to stay for our visit to Singapore. The rooms were spacious, and the buffet restaurant was absolutely amazing. Everything you could possibly think of was there! Breakfast was amazing as well. The only small point to improve on was getting a taxi. The doorman had to go out on the road and hail one!
But otherwise this was a truly amazing hotel and I would stay here again.
P.S. The pool was also really nice along with the pool bar!

  • Stayed December 2010, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Calyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 22, 2011

My husband and I stayed at the Mandarin Oriental for 3 nights, on the recommendation of a friend who is from Singapore - and we weren't disappointed.
We requested a room with a view of the marina bay and it is certainly a view you won't forget. The floor to ceiling window gave us an uninterrupted view from the Marina Bay Sands hotel on the left over to the Fullerton Hotel on the right. Our photographs don't really do it justice.
The room itself was a good size and included all sorts of technical gadgets to plug in your various iPods, etc. The only downside I can comment on is that the room did feel a little dark sometimes, it felt like it needed more light fittings but that is only being incredibly picky !
The staff at the hotel couldn't do enough for us and were a joy from the moment we were picked up from the airport right through until we checked out. We actually went through the check-in process in our room, which was a lovely change from having to queue in a potentially busy reception area.
The choices at breakfast were amazing and included everything you could imagine, both hot and cold.
We also enjoyed early evening drinks in Morton's bar, which seemed to be very popular with the after-work drinking crowd. It had a great cosy atmosphere and the complimentary mini steak sandwiches were delicious.
The hotel is ideally located if you want to enjoy the Marina area, which has some lovely restaurants and a few bars. We ate in the "No Signboards" restaurant and would recommend a visit to sample their chilli crab. It is also near one of the bus stops for the 'hop on / off' bus tour.
Overall, if we ever make it back to Singapore (and I hope we do) we would definitely book the Mandarin Oriental again.

Room Tip: Book a marina bay view
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  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Lewisweil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 5 Contributor
95 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed June 18, 2011

I stayed there for 2 nights, and did enjoy an unsurpassed service level by all employees whom I interacted with:
- at check-in, with a smile & attention to details that looks like being natural
- with the concierge, who was of very good advice in suggesting a restaurant matching our criteria.
I did enjoy a room-upgrade to Club level, and the amenities at these floors are superb. Would definitely recommend for any business traveler.

  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JollapParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEWCASTLE, UK
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 17, 2011

Very modern hotel with a fantastic pool area – Ask for a room with a view of the marina area, excellent view – Lovely Staff – Good Location – Not too sure about Morton's bar though, a bit gloomy and average food. Visit the zoo and night safari - both are excellent

Room Tip: Ask for a room with a view of the Marina bay area
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  • Stayed November 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CAMDVM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed June 17, 2011

Beautiful hotel that manages the balance between quality rooms, service, food - views to die for - and a warm and friendly welcome. We arrived late at night and so when we opened the curtains the next morning we were gobsmacked at the stunning view below - of the harbour, city skyline and Merlion, etc. We have stayed in a wide range of hotels over the years for business and pleasure and this rates as one of the BEST! We will also be back!

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelEd73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 6 Contributor
172 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed June 17, 2011

My Stay at the Mandarin Oriental was for 7 nights. I travel a lot and this hotel was by far the best service i have ever experienced. Everything was delivered with a smile.

The room was roomy and clean, very comfortable. The Pool and Gym were great. I highly recommend this hotel for location, shopping or Business.

  • Stayed May 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lainey007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, Singapore

Property: Mandarin Oriental, Singapore
Address: 5 Raffles Ave, Marina Square, Singapore 039797, Singapore
Phone Number:
Location: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Singapore
#5 Spa Hotel in Singapore
#7 Business Hotel in Singapore
#10 Family Hotel in Singapore
#14 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Singapore 5*
Number of rooms: 527
Official Description (provided by the hotel):
Mandarin Oriental, Singapore is one of the world's foremost luxury hotels. It is the only hotel in the city that has been awarded Five Star status for both accommodation and spa in the prestigious Forbes Travel Guide for six consecutive years (2012 to 2017). This award-winning property has a prime location, close to the financial hub with easy access to luxury boutiques and entertainment venues, and minutes away from Suntec Singapore International Convention & Exhibition Centre. The hotel features an impressive atrium lobby with 527 rooms and suites. There is a premium Oriental Club Lounge, an indulgent and intimate spa, extensive meeting and banqueting facilities, five renowned restaurants and two lounges overlooking the spectacular Marina Bay. ... more   less 
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Also Known As:
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Singapore Mandarin Oriental

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