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“Great business hotel with good access to business travelers needs”

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Regent Singapore, A Four Seasons Hotel
Ranked #26 of 312 Hotels in Singapore
Certificate of Excellence
Shanghai, China
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great business hotel with good access to business travelers needs”
Reviewed February 10, 2013 via mobile

Stated here for the last couple of times when in business visit. After giving it a miss realized the value of the proximity this hotel has to orchid street and the tangling mall . Excellent rooms and the restaurants are also well laid our . Friendliest staff have come across !

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suhas77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,740 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (271)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
asia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 5, 2013

My first time staying at Regent. Some people said the hotel is old. It is maybe old in age but it is very well maintained and beautiful. The interior may not grand but inside you can feel the class. Since the time we arrive until the time we depart, all the staffs are excellent, very friendly and helpful.
I love the cake shop, Dolcetto by Basilico... hmmm... couldn't resist the lovely yummy cakes and pastries. The breakfast at Basilico also very nice.
One thing I find old in this hotel was only the room door, so it is a historical door :)
The interior of the room was great. All the tools worked well. In fact I found the hairdryer worked better than some hotels, strong power, I love it.
L'occitane amenities, great tea and coffee, all was nice.
The location is very good. Just a few steps away from Tanglin Mall. Unlike the busy hotels in Orchard area which has long que at the front office. The hotel is at more quiet area. Plus point: There is a bus stop right in front of the hotel!!!

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shinypearl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 4, 2013

We stayed here just after New Year 2013. We opted for the Club level rooms which were pricy. Check in was upstairs at club level and we had adjoining rooms for our party of four. Unfortunately our floor was mid-renovation and the second day the stench of paint fumes was overwhelming so we switched rooms, only to be offered something not club-level and overlooking a construction site (and very noisy) Then this room had a leak and we moved again .. 3 rooms in a 3 day visit .. The hotel staff were very helpful throughout.
Good buffet breakfast, the waitress even remembering our tea and coffee preferences. Good location very close to Tanglin Mall for boutiques, supermarket etc and about a 10 minute walk down to the heart of Orchard Road.
The hotel has sme superb staff looking after their guests, a shame the rooms although pleasant just did not have the 'wow' factor. Very loud plumbing noises!

Room Tip: Ask for a room down a corridor and away from construction outside and renovations inside.
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AReview80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffRednourHotelMgr, Manager at Regent Singapore, A Four Seasons Hotel, responded to this review, February 13, 2013
Dear AReview80,

Thank you for your review and compliments regarding our staff and service. My apologies for the inconvenience in moving rooms, but I am very glad that our employees managed your needs appropriately and you left with an overall positive impression.

We are undergoing a guestroom refurbishment program, which will leave our hotel looking better than ever once complete. Smell from the wallpaper installation disipates quickly and is primarily extracted out of the buidling via external windows and I apologize if you were affected.

Looking forward to welcoming you back to Regent Singapore soon!

Kind regards,

Jeff Rednour
Hotel Manager
Regent Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 1, 2013

The hotel is starting to look run down at the room level. The bathrooms are old, there are not enough accessible plug points, the doors of cabinets don't open and shut easily, TV never worked but since I dont watch it so I never bothered to call them to fix it, Service is good and location is great.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank winenfud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffRednourHotelMgr, Manager at Regent Singapore, A Four Seasons Hotel, responded to this review, February 13, 2013
Dear Winenfud,

Thank you for your positive comments regarding our service and I am sorry to learn you were disappointment with your room and wish we had become aware of this during your stay as I am sure we could have addressed the issues you mentioned. We are in the midst of a guestroom refurbishment program and in addition to new carpet, wallcoverings, upholstery, etc., we have installed new plug points at the bedside and desk.

I do hope you will stay with Regent Singapore once again and I am sure you will have a more positive experience in one of our refurbished guestrooms.

Kind regards,

Jeff Rednour
Hotel Manager
Regent Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
118 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed January 30, 2013

We stayed here at a stopover in September last year. A very good hotel in a central location. Very close to Orchard Road and the train system.
We arrived at the hotel quite early, and the hotel allowed us to freshen up in their fitness centre facilities, which created a positive vibe towards the hotel.
The service was great, a bit pricey though but that was due to the Grand Prix over that weekend.
The room was quite large, and the buffet breakfast was of a good standard.
Overall, a nice place to stay at and definitely worth a visit back..

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SunnyMirch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 27, 2013 via mobile

This is a pricey hotel but it's well worth it. Close to good shopping,good and sightseeing. Rooms are large and the bed is comfortable.
Breakfast is first class but at $47 Singapore, I think I could do better.

Helpful?
Thank wilkiaj
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hong Kong, China
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 27, 2013

I was at the Regent hotel lately, for a dinner at Basilico, their astonishing Italian restaurant with amazing food.
My dinner was one of the best ever (see separate review), the hotel was very warm and cozy.
From the lobby throw the lift, you can feel the pleasant special service.
One of the best place to be in Singapore.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank margaret b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Regent Singapore, A Four Seasons Hotel

Property: Regent Singapore, A Four Seasons Hotel
Address: 1 Cuscaden Road The Regent Singapore, Singapore 249715, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Singapore
#13 Family Hotel in Singapore
#24 Business Hotel in Singapore
#26 Luxury Hotel in Singapore
#34 Romantic Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Regent Singapore, A Four Seasons Hotel 5*
Number of rooms: 440
Official Description (provided by the hotel):
Regent Singapore, A Four Seasons Hotel, is built around a sun-filled atrium that ascends through the building's 12-story interior. Conveniently located in the city's most select area, the hotel is central to the business district and minutes walk to tranquil Botanic Gardens and Orchard Road, Singapore's premier shopping and entertainment hub. ... more   less 
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Also Known As:
The Regent Singapore Hotel Singapore
Regent Singapore, A Four Seasons Hotel
Regent Hotel Singapore
Singapore Regent

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