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“Perfect!” 5 of 5 bubbles
Review of Novotel Singapore Clarke Quay

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Novotel Singapore Clarke Quay
Ranked #69 of 308 Hotels in Singapore
Certificate of Excellence
Melbourne, Australia
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Perfect!”
5 of 5 bubbles Reviewed May 22, 2009

Perfect location for exploring Singapore. Room,service and price all very resonable for being so central. Pool area was fab and just what we needed in the heat!
Free internet and a lovely bar area too. Didnt have breakfast or eat in the restaurant.
Would defo go back!

Stayed May 2009, traveled as a couple
Helpful?
2 Thank SharenScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Delhi
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 21, 2009

Hotel Novotel Clarke Quay is one of the best hotel I have stayed in. Located in the main city centre, it has great view around. You have 24 hrs open Mcdonalld within the same building.
The hotel staff are very helpfull and polite. Pool is very good and so is the fitness centre. For me an authentic Indian restaurant on the 6th floor was added attraction.

I would definitely recommend this to all my friends & colleagues to stay in this hotel....whenever they get an opportunity.

  • Stayed May 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank ias3458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed May 3, 2009

everything about it is excellent
great for familkies with children as well as for a busines straveller
great courtoeus staff excellent business facilities wifi in rooms etc
location is super near the quay walking distance from shopping areas etc

  • Stayed August 2008, traveled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank Nizocold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed April 29, 2009

My fiance and I stayed here for 3 nights and were initially quite impressed with the location right next to 2 shopping malls and in the heart of the buzzing Clarke Quay nightlife. It's a 3 minute walk across the bridge to get to the closest MRT station and a 15 minute walk either side of Nth Bridge Rd to Chinatown or Bugis. We had booked a standard room with queen bed but upon arrival our rooms weren't ready so left our luggage and asked for a free upgrade. We were pleasantly surprised on our return to get a king bed and a room overlooking the pool. Overall I have mixed impressions on the hotel.
The Good:
- Great service
- Free use of internet on iMacs in the lobby
- Can't fault the bed and pillows
- Excellent location

The Bad:
- Extremely small shower. The bathtub must have been designed for children only as I can barely stand shoulder width apart while showering. Also the roofline over the shower was so low that if I were 2 inches taller (I'm 5' 10"), I would be scraping the ceiling
- Smell of smoke in the hallways
- Old 1990's TV set that's past it's use by date. Any quality hotel nowadays would have a decent LCD TV that does not have blurred pictures and shadowing.

Overall I had a pleasant stay on the balance of price vs value. We picked up the rooms on an internet special of SG$79/night, but I wouldn't pay more than SG$120/night to stay here.

  • Stayed April 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Zangetsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 27, 2009

My husband and I were due to arrive at 6am on Wed morn, therefore I booked from the Tues night so we would have the room upon our arrival and didn't have to wait until 2pm check in.

Our booking was confirmed and payment taken from my credit card. I even emailed the hotel to let them know that we would be late arrivals, but would definitely be checking in on Wed morn.

When we got there we were told that there were no rooms available, and we would have to upgrade our room to the only available at an extra $50 a night DESPITE the confirmation I had already received. All up it came to an extra $200 which might not seem like a lot, but when you are already on a budget it makes things difficult!

  • Stayed April 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Raven76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Entrance, Australia
Level Contributor
173 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 bubbles Reviewed April 17, 2009

We have stayed at the Novotel, Clarke Quay half a dozen times in the past & plan on staying there again next month. They provide transport to the Airport & cruise Terminal & even international ferries. Resort style facilities if you are jetlagged & just want a relaxing day to chill out.
Rooms with incredible views over the city , river & even the harbour. Service & meals are also top rate. We have stayed in many of Singapore's hotels, but choose this one as a home away from home, whenever rooms are available.

  • Stayed March 2007, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank AlanGelder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 13, 2009

Again apologies for such a late review.
Novotel Clarke Quay SINGAPORE 20-21 Sep 07
What a nice surprise. We usually always stay at the Holiday Inn Park View but it was full. Novotel Clarke Quay was delightful. Very efficient and courteous staff at check in and kindly let us into our room at 8am (check in time 2pm) after an awful 8 hour flight from Istanbul. We booked a Superior room and we got a lovely room with a huge king bed and a good rollaway for our 12 year old son. The room was very modern and tastefully decorated. The room was spotless and the bathroom huge, sparkling and modern with a separate shower and bath. (not normal for Singapore!) Our little balcony had a great view over the Singapore River and Clarke Quay and after a long sleep we enjoyed wandering around the restaurants and shops nearby.
We now have a new favorite in Singapore….the Novotel Clarke Quay.

  • Stayed October 2007, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank quixipixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Singapore Clarke Quay

Property: Novotel Singapore Clarke Quay
Address: 177A River Valley Road, Singapore 179031, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#63 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Official Description (provided by the hotel):
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 
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Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel

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