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Novotel Singapore Clarke Quay
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Reviews (6,588)
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2,143
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All reviewsclarke quaypremier loungegreat locationliang courtaccor membernight liferestaurants and barsshopping centrefort canning parkexecutive roomking bedmarina baythe ground flooran upgrademrt stationcentral locationbuffet breakfast
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Reviewed June 17, 2014

Hi Travellers, here is my review during my stay at this hotel.

Location:
Located next to Clarke Quay, the famous place at Singapore. A lot of bars, a lot of restaurants. very close to Singapore Riverside. Beautiful view at night, the lighting around the location is perfect and romantic.

The lobby:
Unfortunately the receptionist desk is not the same floor with hotel lobby. The receptionist is at 4th floor.

The service:
The staff were friendly and helpful, we have booked superior room but the hotel staff upgraded it into premier room with no charge, and he provided us free ticket of river cruise. Wow, thanks a lot. Surprising us. The man at the concierge desk was very friendly and helpful, he was sincere helping us to keep our luggage even after we have checked out.

The room:
The bed was comfortable, modern minimalist style of the room. We have got room with balcony, but unfortunately the door to the balcony is hard locked and we couldn't opened it. So we can't enjoyed it. We have city view and again unluckily we have got under construction building view.

The bathroom:
Clean, modern style and sufficient amenities.

The breakfast:
The food taste is average. The food that I like mostly is toast and croissant, while the others are average.

Would like to come back, but perhaps with requested of marina bay view.

  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Indah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2014 via mobile

The checkin was smooth and efficient. We stayed in room no 1201 for 5 days. The room was spacious and well maintained,only down side was the smell in bathroom. The same was taken careoff the next day but still it had not gone totally.

We only had breakfast there and my two kids loved it as there was plenty for them with loads of choices.

The location is absolutely perfect, clark quay had many interesting things.

Overall the stay was very good

Stayed: June 2014, traveled with family
1  Thank hamid i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2014

Especially the shower cabin is not comfortable cause of the door's gap is too wide , so the water can come out and makes the outside floor flooded. I suggest that the shower cabin's door has to set up again.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Demar63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2014

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
KevinBossino, General Manager at Novotel Singapore Clarke Quay, responded to this reviewResponded June 22, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 16, 2014

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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