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“Beautiful breakfast!”

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Novotel Singapore Clarke Quay
Ranked #77 of 315 Hotels in Singapore
Certificate of Excellence
Perth
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Beautiful breakfast!”
Reviewed September 14, 2008

The Novatel is a huge hotel that is in a central location in Singapore. We travelled there with a 2 and 3 year old and found it not at all family orientated! The pool area is shared with a neighbouring hotel and is very plain and simple! nothing special at all but clean and well maintained. The breakfast is absolutely to die for with everything you could possibly think of and more in a buffet style. The rooms were comfortable but again nothing special for the price! I would not take my family there again however if your travelling for business it is perfect!

  • Liked — breakfast
  • Disliked — everything else
  • Stayed May 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank PerthHolidaymaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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holland
Level 6 Contributor
127 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 4, 2008

OK, but nothing special. We were here only 2 nights & were only looking for somewhere easy, central with pool. Desk service was better than some reviews have suggested. Breakfast was good, but we missed one day due to very early departure. We were booked & pre-paid with a deluxe room & the check-in suggested they were doing us a favour to get one of the better rooms. In truth it was nothing special & I really wonder what a lower grade room would be offering! As an alternate the Swissotel Merchant Court is very close on other side of river and outwardly looked in better shape, closer to MRT and Chinatown. It seems to have better reviews......

  • Liked — location
  • Disliked — impersonality
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank sciat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 2, 2008

If you like the night life and PUB environment this is the place to stay, its bang in the center of it. The rooms are clean and of a decent size.

The service however is SAD, to give you one example, we on a daily basis asked for a local newspaper, but till the last of the 5 days that we stayed, we did not get any. What was even more frustrating was that, a number of our neighbors had one hanging off their door every morning. It was only after making a frustrated complaint in person at the reception that we received the same.

The service is far from any five star standards.

  • Liked — location
  • Disliked — service
  • Stayed August 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank thebarrettos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Busselton, Australia
Level 4 Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 2, 2008

Awesome. Fantastic location, easy walk to train station and loads of restaurants.
Nice pool and super sweet breakfast!

  • Liked — breakfast
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Southwester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
China
Level 6 Contributor
91 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed August 28, 2008

FAMILY HOTEL with a difference! Are you searching for a way to get back and forth to Asia with your kids? Look no further. With one, two or three kids we have traveled throughout the US, Europe, the Middle East and now Indonesia, and with fifteen years of family-travel experience I can say that we've never had a hotel as nice as this one for the money. It's actually a very professional business hotel, but they accommodate families with such grace you think that's all they do. You can't go wrong here. The first thing that strikes you is the lovely fragrance flooding the lobby. Everything is pleasant, neat, artistic, very feng shui. The staff are extremely efficient and courteous. Our room was expansive and we had more than enough space for two adults and three growing children ages 13, 9 and 8. Best of all is the buffet dinner! Don't miss it. Usually when you think of buffet you think of leftover food the chef is trying to get rid of. Not so here. This is a place where Singaporeans come to dine, because they know it's great food at a great price. Absolutely delicious. And my wife and I are very picky, mostly vegetarian and macrobiotic eaters, and we are sensitive to things like MSG and preservatives (get reactions, etc.). But I stuffed myself to the gills and felt full of energy that night and the next day. The famous Maxwell Market is great - if you can tolerate high levels of MSG. At the Novotel you won't miss Maxwell; what a selection of foods: sushi (so delicate and flavorful), beef, selections of fish, scallops on the shell, shrimp, soups, cheeses and breads, and desserts galore. All gourmet standard. Everything extremely fresh - it was a work of art. I'm now spoiled and I don't think I can accept anything less anymore. And the cost was about US $25 per adult, very cheap because guests at the hotel get a big discount. Just to give you an idea of my experiences, my two other favorite hotels are the Bristol in Vienna and Annahotel in Munich, both great, but Novotel Clarke Quay rivals and surpasses them in many ways. And did I mention the view? Just check out the gazillion photos on this website.

  • Liked — Spacious comfortable room, excellent service, great food.
  • Disliked — You need to ask for a room on the city side of the hotel, overlooking the river. That's the best view.
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank bkrider9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne Australia
Level 4 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed August 16, 2008

We arrived early one morning and left early again the next morning after spending 6 weeks in Europe. We stayed in Singapore for 5 nights on the way to Europe at Traders Hotel just off Orchid Road. We arrived at the Novotel around 6am and we were told our room wouldnt be ready for a while but if we wanted to upgrade we could have a room straight away. We decided just to wait as the hotel wasnt cheap to start with. We asked if we could lay by the pool and they said that wouldnt be a problem. They held our luggage and we went and sleept on the pool loungers. My husband checked around 9:30 and they had a room ready. It was a lovely corner room - larger than Traders. The curtains were really good and darkened the room enough for us to have a sleep. The shower was a little odd in that it didnt hang very high - it was around hip height so you had to hold it in your hand the whole time. Hard when you wanted to wash hair as when you hung it on the little hook water would hit the wall and splash out of the bath and on the floor. The area around Clarke Quay was dead during the day but at night it really lit up. We didnt eat at the hotel as it was very pricey. When we checked out they tried to charge mini bar foods but we hadnt had any and house keeping had only come to check the mini bar about 5 hours after we checked in to the room. They got us to sign a form to remove the charges. The lady on reception was nice about it though. Overall it was a nice hotel but lacked a little warmth. Clarke Quay also didnt offer much excitement during the day where as the Traders was a couple minutes walk from Orchid Road.

  • Liked — room was clean
  • Disliked — taking two different elevators (non airconditioned) to get to the rooms
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank charliegirl_b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 9, 2008

My girlfriend and I stayed here for 6 nights last year, on the 8th floor. The view was fantastic as was the location, but the building itself is showing it's age a little.

We chose Novotel Clarke Quay for it's location, as it's right amongst all the busltling nightlife, only a short walk from the nearest MRT (train) station, and close to Chinatown!

A select few of the staff members were helpful, but I think this place would be best reserved for those who know they're way around Singapore, or who don't require much assistance.

  • Stayed July 2007
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Orpheous_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Singapore Clarke Quay

Property: Novotel Singapore Clarke Quay
Address: 177A River Valley Road, Singapore 179031, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#71 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Official Description (provided by the hotel):
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 
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Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel

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