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“Good location for touristy Clarke Quay”

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Novotel Singapore Clarke Quay
Ranked #76 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed October 19, 2013 via mobile

The bad thing first. The lift system demands two trips. One to the lobby and another to your room. Fine doing it once - but irritating After a few times.

The lobby is a bit small with limited seating, which is also annoying given that it gets quite crowded as this is another chain of hotels that wants to charge for Wifi in your room. This is a per peeve of mine and should be stopped!!!

Good points:
rooms are clean and quiet.
Breakfast is okay
Beds are super comfy
Staff are helpful

One last gripe - checking out can take a while.

Overall I enjoyed my stay - but was frustrated by a couple of the things mentioned

Oh and one tip: if the hotel taxi rank looks a bit full, there's a rank on the Main Street which is more visible to taxi drivers and tends to have shorter queues.

Enjoy Singapore!

Stayed: October 2013, traveled solo
Thank GlennMans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,042 - 3,048 of 6,301 reviews

Reviewed October 19, 2013

This was our first trip to Singapore and the Novotel at Clarke quay was the perfect place to rest after spending the day in the heat. Very friendly staff, great buffet breakfast and clean rooms. We had an enjoyable stay only 5 mins taxi ride to major shopping areas. Swimming pool was a great area to relax from the hustle and bustle of Singapore.

Room Tip: Choose a premier room if staying as a family.
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  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Thank trevmoir17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2013 via mobile

Like everything in Singapore it is pricey. Stayed 4 nights here. Rooms were average. Did not like that I have to change 2 lifts to get to room. Location is excellent with Starbucks, 7-11, a McDonald's and mall attached to hotel. Cabs always available. Staff friendly.

Thank chilloutdood
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 18, 2013

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank NessJ
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 18, 2013

  • Stayed: October 2013, traveled with friends
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank imperan
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 17, 2013

  • Stayed: October 2013, traveled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
1  Thank Hongkonger1973
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelSingapore, Manager at Novotel Singapore Clarke Quay, responded to this reviewResponded October 22, 2013

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Reviewed October 16, 2013

We stayed as a family of five in a Junior Suite with a fold out sofa and another bed. A bit crowded but that's the problem when there's a big (ish) family. We managed to get a deal and got the premier floor, and although it was a seperate check in it seemed to take quite a while. All the usual executive perks were there with happy hour free drinks 1800-2000 but we spent most of our time out and about and only really ate there at breakfast time. Breakfast was reasonable, and the one time we ate an evening meal the buffet selection was good. The location is the main selling point as it's a short walk to many of the restaurants and bars along the river. One complaint was noise - despite being on the 22nd floor there was a bass pounding from either a nightclub or bar nearby that bothered us a bit. There was a mini "Octoberfest" at the time which may have contributed. Other than that the view was good, the rooms were clean and the service fair - some language problems and seemingly a lack of knowledge about good locations nearby by the concierge but otherwise fine. Certainly seems set up for kids with separate play areas however we didn't use them much.

Room Tip: Away from the river probably has worse views but would be quieter.
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  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TanjungBaraDiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#70 Luxury Hotel in Singapore
Price Range: $162 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Official Description (provided by the hotel):
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 
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Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel

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