First time staying at this hotel, booked through accorhotels.com. Booking process was easy. We got a notification email couples days before the day, but unfortunately the link for activity-USS ticket offered by Accor (partner.isango.comproductinfo.aspx) was not valid, and nobody in the Novotel didn't know about this program. So I bought the ticket directly in the venue. The Hotel location is excellent, near food centre : Clarke Quay and 10 minutes walk to MRT station . Check in process was not smooth, It took almost 1.5 hours (arrived 13.30 and got the key almost 15.00, it's un usual compared to other Accor's hotels. Room is spacious (Executive) and has nice bathroom. WIFI was free and fast. Breakfast was fair enough, need more choices. Staffs were nice, but sometimes missing their smiles. In conclusion, will be considered as good hotel and great value staying at this Novotel Hotel.
I have 5 times stayed in this hotel. And every times I stayed I was very satisfied. Fast check in and check out administration. Location of this hotel very easy to reached from any point of interest in Singapore. Bus, MRT or Taxi just stroll away. Public transportation in Singapore probably the best in the world. So you do not have to worry if you want to go anywhere in Singapore. Very easy and well managed. This hotel is above from Liang Court Shopping Centre. This Shopping centre not too big but they have many food stall and restaurant, especially japanese food. Supermarket also below the hotel ( Meidiya Supermarket ). When the night come you can try to have dinner in Indo Chine restaurant near the hotel. Or you can try Jumbo Restaurant alongside the river. Very yummy and nice ambience. Amenities of this hotel is very complete. Bathroom very clean. Bed was very comfy. I am very recommend this hotel for anyone who will visit to Singapore. You will be satisfied.
We really enjoyed staying at this hotel and we are glad we are booked in on our way back to Australia. All of the staff were fantastic. The food and drinks in the Premier Club were really good. The location is really great, close to everything.