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“Staying at the Novotel”

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Novotel Singapore Clarke Quay
Ranked #77 of 315 Hotels in Singapore
Certificate of Excellence
Perth, Australia
1 review
“Staying at the Novotel”
Reviewed April 1, 2013

Excellent stay and well located property. The staff were well informed of all amenities.
Swimming pool area was relaxing and the service very good. May be a larger bar area in the foyer maybe looking over the pool.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Chassa2808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,145 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Vancouver Island, Canada
Level 6 Contributor
102 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 1, 2013

Stayed here Easter week end very nice 4 star hotel. We were upgraded upon arrival so had a nice size suite, the check in staff were in training and did an awesome quick job getting us checked in. Rooms were clean but nothing to special, pool was nice, didn't eat at any of the restaurants in the hotel so can't comment on them. The check in for the hotel is on the 7th floor which is a bit odd. Only negative would be trying to get a taxi on Sunday morning to go to the airport, the concierge was very helpful in getting us a taxi but it took many calls to finally get one. They hotel should probably recommend to it's guests that they book a taxi the night before on the week end as the night club crowd were everywhere and made it difficult to get a taxi.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vickidfenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 1, 2013

i stayed at novotel clarke quay for 2 nights. at check-in we were given room #1322. the room was hot and noisy. i requested change to another room. the staff immediately gave us a room on the 14th floor. we were satisfied with the new room though its shower door couldn't be closed properly. from that point on, everything was fine. convenient location with a food court open to 10 pm at ground level. clarke quay mrt station, 2 jumbo seafood restaurants within walking distance. the pool is very nice but gym is very small. it has only 2 treadmills. but it didn't bother me too much. i ran along the river to marina bay...

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank auminmin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed March 31, 2013

Turned up at midnight, very pleasant and competent staff, got upgraded.
Great location good breakfast. left at 4.30 am the next day. Again the staff were pleasant and efficient. Give Joanne a promotion.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank blannen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
Reviewed March 31, 2013

Once again enjoyed our stay at the Novotel Clarke Quay, and hope to again in the future. it is centrally located and close to the major shopping districts. Congratulations to the hotel staff and administration.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Andre586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 31, 2013

Visited Singapore from 27th to 30th and stayed all 4 days in Novotel. The stay was comfortable. Rooms are clean. I had booked through expedia as the deal was good but they had booked 2 single beds. I sent an email to them before I travelled requesting for a king bed as we are family of 4. They replied back letting me know that they would try their best which they did. Our flight unfortunately arrived very early and we had to spend a couple of hours on the sofas around reception. The check in time was post 12 and the hotel was busy. We decided to head out to IKEA for breakfast and returned to hotel around 1:30. Our room was ready by then. The location is great. MRT just 2 blocks away. There is food court behind the hotel which has the usual starbucks, Macdonald etc. Clark Quey also boasts of some great restaurants which are open in the night but we didn't get a chance to try those out. The taxi service is also pretty good and inexpensive.

Cons:
1) On one day the person who cleaned the room did a shody job of cleaning the tables and there were cookie crumbs etc everywhere ( thanks to my little one!). I was very disappointed as it seemed the person was in a great rush to get it over with. I had to call the housekeeping twice for them to clean it up. The person who came was very polite and apologies on his staff's behalf with a promise to not let that happen again. The next day it was all good.

Overall, a great experience. Will stay again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shilpa_88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surabaya
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 31, 2013

Spacious twin bed room. Good services.
There are food court, 24hr beverages store and japanese supermarket , restaurants and stores downstair. A few walking distance to MRT station (@ Central building).

Not convenient with the lift from hotel entrance to lobby and rooms. but it was good because didn't wait for long.

RECOMMENDED HOTEL. Sure will visit again in the future.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank HUGOH78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Singapore Clarke Quay

Property: Novotel Singapore Clarke Quay
Address: 177A River Valley Road, Singapore 179031, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#71 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Official Description (provided by the hotel):
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 
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Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel

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