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“Lynette”

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Novotel Singapore Clarke Quay
Ranked #77 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed January 31, 2013

Great location! The hop on hop off bus stop is out the front of the hotel. Clarke Quay is a hive of restaurants and bars.
Breakfast buffet is superb with great service. The concierge is very helpful.
The taxi stand at the front of the hotel always ensured a taxi was there.

  • Stayed: January 2013, traveled as a couple
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1  Thank Newbie53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,524 - 3,530 of 6,206 reviews

An Accor traveler
Wellington, New Zealand
1711
Reviewed January 30, 2013

  • Stayed: January 2013, traveled with family
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Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 30, 2013

I like this hotel. A great location on the Singapore River, close to everything I need such as restuarants and shops. It's not quite as expensive as the other hotels close by, but still has a 4-star presence about it. I arrived late from the airport (about 10.30pm) and the staff (Emmanuel Alarba) was very friendly and helpful. He offered me a free upgrade, which was totally unexpected, but much appreciated. The room (# 2220) was awsome, with a great view over the river, and city centre. Late checkout gave me a few short hours to do a bit of shopping and exploring before headfing back to the airport for another flight. I would definitely stay here again.

  • Stayed: January 2013, traveled solo
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Thank Bill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2013

  • Stayed: January 2013, traveled with family
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Thank bigtones25
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 30, 2013

perfect suite room with great view and service. But sometimes you must heard a loud noisy sound from the open/close door beside your room and also a sound from water shower behind the wall, paradoxically with the title of suite room.

  • Stayed: January 2013, traveled on business
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Thank PolarBearJakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2013

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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1  Thank Stew555
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 30, 2013

We stayed at the Novotel Singapore Clarke Quay for five nights in January 13. We needed two rooms for our family of five (2 adults, 3 children), fortunately they were connecting. The rooms were reasonably clean and spacious. The hotel is located near many restaurants and is very close to a supermarket and food court. We had a bed and breakfast package, so enjoyed a buffet breakfast every morning of our stay. The breakfast was reasonably good, but always crowded despite varying our breakfast times.

The hotel wifi is overpriced, however free wifi is available in the lobby. We needed to check flight details several times and had to wait up to 30 minutes each time. Given the price of the room I believe that wifi should be free in each room. We also had trouble getting an extra towel for the third person.

On check in we were told that we could have both rooms for a late check out at 3pm; which we greatly appreciated as our flight was late at night. However, it turned into a hassle with hotel staff ringing us and asking us to vacate the rooms by 12:00 at 11:45am. As I was still in bed with a headache and my husband was up at the pool with my daughters, I explained that it would not be possible. The hotel staff appeared to agree, then cancelled our room keys (it was probably automated) so my husband and daughters could not return to the room (needed room key for the elevator). The hotel staff fixed this problem, however when my son took our luggage down at 2:45pm and tried to return for more luggage his key would not work either. Whilst a minor problem it was a hassle we didn't need and contributed to our average review of this hotel.

Whilst overall the hotel was ok, it was not on par with other Novotel's we have visited in London and Hong Kong. The price would have to be exceptionally good for us to return.

  • Stayed: January 2013, traveled with family
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1  Thank kwonyong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#71 Luxury Hotel in Singapore
Price Range: $168 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Official Description (provided by the hotel):
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 
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Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel

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