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“Good hotel in great location”

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Novotel Singapore Clarke Quay
Ranked #74 of 312 Hotels in Singapore
Certificate of Excellence
Perth, Australia
Level Contributor
95 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Good hotel in great location”
Reviewed January 11, 2013

Had a wonderful stay in the Novotel. Well organised and friendly staff. Great connecting rooms ( 50% off 2nd room, family price) overlooking Marina Bay Sands and Clarke Quay. Breakfast was varied and even though they were busy did not have to wait for a table. Reception was helpful in printing out boarding passes and late check out and concierge were most helpful in giving out tips on where to go and what to pay. Hotel is under going renovation but did not cause us any problems. Would stay again as reasonable priced for a hotel of this standard and great location.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank robandand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,061 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (960)
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English first
Melbourne, Australia
1 review
Reviewed January 11, 2013

I found the hotel clean and well equiped and the staff friendly but was not as comfortable as I would have liked due to the poor quality of the air conditioning. The lobby was always cool when you walked in but the lifts were often very hot and the air conditioner in the room was struggling to keep the room cool.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank macepit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed January 10, 2013

Had a great experience staying at the Novotel. Very close to all areas and convinient location close to the shops and public transport. Service was great except at breakfast when we got down at the busiest times the staff had not got a table ready they ask you to sit but then forget to put all the cutlery for you.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy1206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne, australia
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 10, 2013

Novotel Singapore Clarket Quay is a walking distance to the main shopping hub of Singapore. It has friendly and helpful staff at hand to assist if you are a new visitor to Singapore. The rooms are very comfortable and the decor is very pleasing to the eye. The cleanliness is premium and I will recommend this hotel to anyone visiting Singapore.

Room Tip: Most probably ask a room with a view - the higher floors are recommended.
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank annMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
92 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 9, 2013

We have just stayed for 4 enjoyable days. This hotel is in the tourist centre and is a 10 to 15 minute walk to the Raffles complex but taxis are plentiful and inexpensive.
The service received from all staff has been outstanding. If there was a problem it was addressed immediately - our air conditioner needed major attention and this was completed within an hour.
I would have given this hotel 5 stars if free WiFi had been available and unfortunately will probably stay elsewhere next time for that reason.

Room Tip: Higher floors at the front of the hotel have a spectacular view over Clarke Quay to Marina Sands Hot...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Joanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 9, 2013

We stayed just for one night out in Singapore. After a couple of weeks in less urban South-East Asia, it was pretty satisfying to walk into such a nice room in such a good hotel. It wasn't overly cheap, but it was affordable on our budget at least. You can go out for night life in Clarke Quay, but we actually took a taxi to Marina Bay Sands for less than 10 SD - one of the advantages of Singapore I guess.
The rooms are really nice, bathroom was huge. There is a bit of construction on at this hotel at the moment but it had zero impact on our stay. There is also a small shopping mall in the lower 7 floors.
If you're using Singapore as a stop-off, this is a great spot to stay. If you're there for a while, it might be a bit pricey, but you get good quality for your dollar.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
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    • Service
Helpful?
Thank LittleWingBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor Bahru, Malaysia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 9, 2013

I got a great deal and booked a room for US$125. The room was of an average size, and had most of the amenities you expect from newer hotels. The hotel is located by Clarky Quay, so unless you are planning to spend the night partying you better have a good set of ear plugs. Although I was in one of the rooms in the top floor I could listen to music and people until late at night/morning. Although the checkout process is fast they do not have enough staff at the front dest, so there was a long line of people waiting. There are better hotels for a better value in Singapore.

Room Tip: Do not pay full price for this hotel, not worth it!
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jonathan1118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Singapore Clarke Quay

Property: Novotel Singapore Clarke Quay
Address: 177A River Valley Road, Singapore 179031, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#68 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Official Description (provided by the hotel):
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 
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Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel

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