We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Only so many days in Singapore”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Novotel Singapore Clarke Quay
Ranked #77 of 316 Hotels in Singapore
Certificate of Excellence
A TripAdvisor Member
Hobart, Australia
1
Reviewed September 13, 2011

Hotel is in a great location. The Mid Autumn Festival was on when we were there and the river banks were all light up with Chinese Characters, lanterns - a great sight and the place was a buzz.
Re Hotel room had booked non smoking, but when arrived they had given us a smoking room, so ended up with two single beds first night (non Smoking) plus the rooms were too cold for us.

  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSingapore, Manager at Novotel Singapore Clarke Quay, responded to this reviewResponded December 7, 2011

Dear Guest
Warmest greetings from Novotel Singapore Clarke Quay
I am disappointed to learn of the room allocation for you. I would like to extend my sincere apologies for the inconvenience caused, and I have followed up accordingly.
The team at Novotel Singapore Clarke Quay looks forward for another opportunity to welcoming you back, to our hotel and allocate the newest upgraded room for your comfort and relaxation.
Warm regards
John Chetty
Assistant Manager – Quality Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (6,205)
There are newer reviews for Novotel Singapore Clarke Quay
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

4,453 - 4,459 of 6,205 reviews

Reviewed September 13, 2011

I stayed in the hotel mostly because my MBA workshops were held in the same place. Food is good, room is nice, just that bathroom need to be touched up as it gave really feeling of staying in outdated and old hotel. Room is spacious, clean and really nice.

I like the surrounding, mall is just downstairs, seven eleven also just next to the hotel entrance.

  • Stayed: May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SylS78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSingapore, Manager at Novotel Singapore Clarke Quay, responded to this reviewResponded November 27, 2011

Dear Guest
It was our pleasure to have you as our guest during your recent trip.
We are delighted to learn that you have enjoyed your stay with us. Thank you for sharing your experience with us and with travelers on Trip Advisor.
We look forward to welcoming you back for more enjoyable and memorable hotel experience with u at Novotel Singapore Clarke Quay in near future.
Warm regards
John Chetty
Assistant Manager – Quality Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2011

I arrived late on Sunday night after a delayed flight from Australia. When I arrived into the Hotel, I was greeted warmly and check in was fast and friendly. I enjoyed an upgrade to the Premier Floor and for the two days, I could not fault the service.I had a guest for breakfast on the first morning and he commented on the good service. Johy Chetty and his team are doing a great job. Will be back.

  • Stayed: September 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Thank Colin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSingapore, Manager at Novotel Singapore Clarke Quay, responded to this reviewResponded December 7, 2011

Dear Mr Francis

Warmest greetings from Novotel Singapore Clarke Quay

Thank you for choosing to stay with us during your recent visit and most importantly, I was thrilled to know that you have enjoyed your stay with us and you will be back again for repeat business.

The team at Novotel Singapore Clarke Quay joins me in thanking you for acknowledging our efforts in creating memorable hotel experience. Taking your positive feedback on board, we will continue to strive for excellence.

Thank you for sharing your experiences with us and we are looking forward to welcoming you again for another memorable and enjoyable hotel experience with us in the not too far distant future.

Warm regards

Richard Tin Tun

Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2011

Rooms very clean and modern location excellent close to Clarke Quay with fantastic restaurants. Food at Novotel good also but a bit expensive. Has shops adjoining with Starbucks mac d and subway 2 mins away also. Has large pool and resort like setting. Convenient place to stay with family.

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Michelle025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSingapore, Manager at Novotel Singapore Clarke Quay, responded to this reviewResponded November 15, 2011

Dear Guest
Thank you for choosing to stay with us and it was our pleasure to have you as our guest in your recent trip to Singapore.
We appreciate your sharing experience with us and your compliments towards our hotel’s location and facilities.
The team at Novotel Singapore Clarke Quay looks forward to welcoming you again for another enjoyable hotel experience with us.
Warm regards
John Chetty
Assistant Manager – Quality Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Perth, Australia
1
Reviewed September 12, 2011

We were very surprised and pleased with the hotel and the room. We stayed in a suite on the Premiere Floor, through our Accor membership, which was an extra treat. All in all a very good stay. Centrally located near shops, restaurants and nightlife. Excellent staff and attentiveness. One small A/C problem, fixed immediately.

  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSingapore, Manager at Novotel Singapore Clarke Quay, responded to this reviewResponded November 15, 2011

Dear Guest
Warmest greetings from Novotel Singapore Clarke Quay
Thank you for taking time to share your thoughts with all, we are pleased to know that your stay was a success. We appreciate your compliments about our hotel’s location, facilities and associates.
We look forward to welcoming you for another memorable and enjoyable hotel experience with us in near future.
Warm regards
John Chetty
Assistant Manager – Quality Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2011

Stayed at the Novotel Clarke Quay early September and I was pleasantly surprised. I booked two superior rooms, on arrival which was early morning after a long flight the rooms were available for us. Not only were the rooms available but they upgraded us to suites, I declined one of them as I wanted a smoking room. Suite 1823 and superior room 816. Both the suite and the superior room were very decent in size including the bathrooms. I had room service which was very quick, we had the buffet dinner and breakfast which were both great. The pool is large and the area around it looks good. The only issue is getting to the pool you have to go through either the restaruant or up some stairs on another level. A point to note although not an issue is that you get one elevator to the hotel reception, and then another elevator to your rooms. There is a small shoppping centre attached which includes MacDonalds, Subway, Seven 11 mini mart if you are inclined to those, there is also reflexology shop in the basement of which I partaked. You are right next to Clarke Quay for restaurants, bars and a quick boat cruise. Staff were all excellent. Would definitely stay here again.

  • Stayed: September 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank janeetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSingapore, Manager at Novotel Singapore Clarke Quay, responded to this reviewResponded December 7, 2011

Dear Guest
Warmest greetings from Novotel Singapore Clarke Quay
It was our pleasure to have you and your family as our guest in your recent trip, and we appreciate you sharing your experience with us.
I sincerely appreciate your compliments towards the hotel’s facilities and recognizing the staff whose hospitality touched you. Thank you for recounting your experiences and providing us your valuable feedback.
The team at Novotel Singapore Clarke Quay gladly joins me in thanking you for acknowledging our efforts our in creating memorable hotel experience. Taking your positive feedback on board, we will be sure to continue to strive towards excellence.
Thank you for sharing your experience with us and we certainly look forward to welcoming you again for another joyous occasion with us.
Warm regards
John Chetty
Assistant Manager – Quality Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Java, Indonesia
1
Reviewed September 10, 2011

I stay at novotel for 2 nights with Accor member status by wearing two name two members Accor, I was told to upgrade but are not given extra bed. while my friend upgraded. but given the additional beds, at the same price, 58 dollars singapore / night

  • Stayed: August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Singapore hotels
The Quays
Swissotel Merchant Court Singapore
The Quays
Park Hotel Clarke Quay
Park Hotel Clarke Quay
#55 of 316 in Singapore
4,126 reviews
The Quays
Park Regis Singapore
Park Regis Singapore
#58 of 316 in Singapore
3,611 reviews
Show Prices
Show Prices
Show Prices
Orchard Road
Holiday Inn Singapore Orchard City Centre
Show Prices
Show Prices
Show Prices

Been to Novotel Singapore Clarke Quay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#71 Luxury Hotel in Singapore
Price Range: $168 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Official Description (provided by the hotel):
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Expedia, Hotels.com, Ctrip TA, Agoda, Priceline, ACCOR, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Novotel Singapore Clarke Quay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing