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“Excellent Service on my Weekend Getaway.”

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Pan Pacific Orchard
Ranked #30 of 312 Hotels in Singapore
Kuala Lumpur, Malaysia
Level 2 Contributor
5 reviews
5 hotel reviews
“Excellent Service on my Weekend Getaway.”
Reviewed October 29, 2012

The service and hospitality was excellent. The staffs are all friendly and always ready to cater your needs. The food and beverages are all excellent quality. The room was very clean and newly renovated with great complimentary tea & coffee. Tea was TWG and Coffee was Nespresso, which was a great touch of class.

Room Tip: Get the Primier Deluxe rooms. It is worth the extra money.
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank azharsdin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,407 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (474)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Any
English first
Hong Kong, China
2 reviews
Reviewed October 28, 2012

Knowing that the hotel just finished its renovation, stayed there for 3 times (total more than 10 days) in the past 2 months when I do business trip in SG.

Great room, clean.
Helpful staff
Great location, walkable distance to ION Orchard, Wisma Atria...

Will stay there again

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichieLeung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 6 Contributor
126 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 26, 2012

I stayed at this hotel for 3 nights and was very happy with my time here, the location is fantastic for getting around with the MRT station only a five minute walk away, giving you easy access to the rest of the city. The room was a little small, but very comfortable and more than adequate for a short stay. The staff were always helpful and pleasant to deal with.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ben G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang Island, Malaysia
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 22, 2012

The staff , location , & comfort hotel are just about perfect .The pillows were so comfy i wanted to buy one. The shower was hot & powerful toiletries were good quality.The breakfast was excellent fresh juice made how u like it & good coffee. It was just a walk to the main shopping area which was the purpose of our trip.Hope to be coming back soon .

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tigeki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 20, 2012

Stayed here for almost a month!
The staff is very helpful and courteous.
It is very conveniently located off Orchard Road.
The ORCHARD RD MRT station is just 5 minutes walk. Its easy to reach work.
Lots of places for shopping and eating as it is right on Orchard road.
make sure you taste the Falafel rolls at Shiraz!!! on orchard road.
The deluxe room are very small though. the category above this is better.
Would recommend this to business travelers!
The rooms are a little noisy. as there a re quite a few people in the lobby.
but although it is in very close vicinity of the infamous Orchard Towers, it is absolutely safe even for lady travelers.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ARR18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 19, 2012

Beautifully renovated and professional staff with great customer service. The junior suite is ideal for business travellers and the location is nicely tucked behind the busy Orchard Road. Door staff were very helpful to go the extra mile of getting cabs for me in the pouring rain which I truly appreciate it.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank E K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 13, 2012

Its been 11 months since my last stay at this hotel and the hotel has goten even better than when I last stayed. The service is fantastic and the ladies who work in the lobby bar are excellent in maintaining high standards. The duty manager also organised for my conference team to be seated at a new roof top bar in singapore and went beyond the call of duty to get this done. I would recommend this hotel to anyone who is travelling to Singapore and wants to be close to the shopping malls, business centre and Marin Bay area without paying the exhorbitant rates other hotels charge.

Room Tip: Pay a little extra and stay in a suite on level 19 or 20, for $50 extra its well worth it.
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank discerningtraveler11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pan Pacific Orchard

Property: Pan Pacific Orchard
Address: 10 Claymore Road, Singapore 229540, Singapore
Phone Number:
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Singapore
#11 Business Hotel in Singapore
#14 Spa Hotel in Singapore
#18 Romantic Hotel in Singapore
#30 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Official Description (provided by the hotel):
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 
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Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore

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