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“Excellent place to stay”

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Pan Pacific Orchard
Ranked #40 of 319 Hotels in Singapore
Reviewed September 24, 2012

I had spent 10 days last September in Pan Pacific Orchard, loved it and went back this year for 4 days. The location is great, 2 minutes walk from Orchard Road but very quiet. The environment is open which is important with so many new constructions in Singapore. The restaurant 10 Claymore is very good. It is pleasant to have breakfast and see outside through the large windows.
The dinner buffet and Sunday brunch are excellent : the food is fresh. The choice of 4 or 5 à la carte specialities is very good as it is made on the spot. The service is very professional and friendly. The restaurant staff are all very good and very well managed. I highly recommend this hotel and restaurant.

  • Stayed: September 2012, traveled solo
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Thank Lugrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,189 - 2,195 of 2,596 reviews

Reviewed September 24, 2012

We had a warm welcome during check in. Our newly renovated room was very comfortable.
Breakfast spread at the hotel was excellant with a wide spread of local and international food.

The overall stay at the hotel was beyong our expectations.
The staff was very helpful and made our stay a memorable one :)

Room Tip: The rooms are quiet and very comfortable
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  • Stayed: September 2012, traveled as a couple
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Thank feledoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2012

I travel to or through Singapore on a regular basis and have stayed at most of the Hotels around Orchard Road which i view as the place to stay for buisness and pleasure. The Pan Pacific is ideally located for shopping when i finish work for the day.

I only eat a lite breakfast and the breakfast buffet is ideal for me. the service this hotel offers gets better every time i stay(this is my fourth stay) the facilitys are good the rooms are spacious and you get good value for money.

the whole staff are very attentative to your requirments and are willing to help out however small or large your request, free internet is a bonus generally service is great.

early check in and late check out is accomadated without charge and never seems to be a problem. several of my freinds have stayed after isuggested they give them a go and i am pleased to say they were as pleased as i am with the high standard of service this hotel offers.

for the ladys it is an ideal place with easy stroll to the main shopping centre in Singapore Orchard Road my wife loves it also close enough to pop back to and off load the tons of shopping or taake a nap before the evening activitys.

  • Stayed: September 2012, traveled on business
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1  Thank Graham C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2012

Stayed here twice on singapore stopover package - August and September 2012
Both times the service and staff were fantastic. We got early check in and late check out just by asking with no extra cost..breakfast buffet is excellent and we ate twice in the restaurant for dinner. Not a fan of buffet so had a la carte. Meals were generous and lovely. Both times we were given free desert from the buffet.
Under renovation but very little disruption.
Location is good as the Singapore airlines bus stop is just around the corner

  • Stayed: September 2012, traveled as a couple
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2  Thank Marioncoburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2012

Located at the heart of Orchard Street, surrounded by shopping malls, night life, restaurants and lifestyle stores. Hotel is quite old though renovated lately. Spacious rooms. Buffet is very limited and of not that great choice. Service needs further improvement. Not comparable with the Pan Pacific at Marina Bay in product or service, but the rates are lower.

Room Tip: Ask for rooms overlooking the lobby entrance as other sides has views to the infamous Orchard towers...
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  • Stayed: February 2012, traveled on business
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1  Thank SASalih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

Very good 5 star hotel just off Orchard Road, ideally located if you are a night owl and like visiting Orchard Towers bars.
Undergoing major renovation May-September 2012 but noise is bearable. Breakfast is top notch and rooms are very well appointed. If you join their loyalty program you can get free internet access while staying there.

  • Stayed: June 2012, traveled on business
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2  Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2012

My son and I traveled alone and I don't know what the travel agent was thinking when he put us up next to Orchard Towers!

The hotel is not conveniently located. It is a distance from the MRT and bus stand and the entrance to Orchard Road is via the infamous Orchard Tower. For this reason I would hesitate to stay here again.

The hotel room itself was very small, a sofa would have been nice.

But these shortcomings were amply compensated by the people.

We got a welcome towel and were made to feel welcome and secure. We were treated to a complimentary fruit basket and Kimberley was brilliant in arranging for a trip to the Night Safari in such a way we could see the fire dance. Manikandan and Raj as also the chef were very kind at the breakfast buffet.

The housekeeping did agood job everyday.

Much appreciate the Nesspro machines and capsules.

I would stay here only for the friendly people it has, otherwise for the price paid Hilton or Mariott is def a better deal.

  • Stayed: August 2012, traveled with family
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2  Thank Khuwair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Phone Number:
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Singapore
#11 Business Hotel in Singapore
#18 Romantic Hotel in Singapore
#22 Spa Hotel in Singapore
#40 Luxury Hotel in Singapore
Price Range: $173 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Official Description (provided by the hotel):
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 
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Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore

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