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Marina Mandarin Singapore
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Reviews (6,530)
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3,054
2,241
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144
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3,054
2,241
821
270
144
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3,852 - 3,857 of 6,530 reviews
Reviewed April 24, 2014

My friend & I used our stopover in Singapore to wind down after a hectic tour of Vietnam & Cambodia. Hotel was of a high standard & staff all very helpful. We did some small tours of your country. Great.

  • Stayed: April 2014, traveled with friends
    • Value
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Review collected in partnership with this hotel
Thank Janelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt W, General Manager at Marina Mandarin Singapore, responded to this reviewResponded April 25, 2014

Dear Janelle R

Thank you for your positive review.
I am glad to hear that we have hosted you comfortably at Marina Mandarin Singapore.

Our hotel is easily accessible, being connected to 2 MRT Stations 5 minutes away. I am sure you found travelling around Singapore a breeze by staying with us.

I look forward to welcoming you back in the near future.

Best regards
Kurt Wehinger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2014

The service was fantastic. People at the hotel are very friendly and nice, and quick to respond to your needs. The room looks great, but there were certain problems such as a shower door that could not close, and an inner lock that was loose.

  • Stayed: April 2014, traveled as a couple
    • Value
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Review collected in partnership with this hotel
Thank Meowconi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt W, General Manager at Marina Mandarin Singapore, responded to this reviewResponded April 24, 2014

Dear Meowconi

Thank you for your review and feedback.
I am glad that we have hosted you comfortably at Marina Mandarin Singapore, and the service was professional and rooms comfortable.

With regards to the shower door and inner lock issue, so as to ensure a better experience for our guests in the future.

Best regards
Kurt Wehinger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2014

The hotel staff are friendly and the rooms are clean except for the aircon it can be cooler.Overall the stay was very pleasant and enjoyable and my family love to stay in Marina mandarin in our next hotel next staycation. Keep up the good work

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank marcusw25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt W, General Manager at Marina Mandarin Singapore, responded to this reviewResponded April 24, 2014

Dear Marcus W

Thank you for your review and feedback.

I am glad we have hosted you and your family comfortably at Marina Mandarin Hotel, and happy that the service was pleasant for you.

I look forward to welcoming you to Marina Mandarin in the future.

Best regards
Kurt Wehinger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2014

We chose the Marina Mandarin as it seemed to offer the best value for money, and the most attractive deal when we were booking our flights. We were not disappointed. The welcome we received was warm and friendly, as was the service at all levels and places. The room was most comfortable; the facilities of the hotel were excellent (we much enjoyed the pool); and the breakfasts were out of this world (the only exception being the waffles which could have been better!). The hotel itself has a spectacular atrium and is well-appointed. It is also kept spotlessly clean. It is also well-located for many attractions and has very good connections to the underground system.
We thoroughly enjoyed our stay - thank you.

  • Stayed: April 2014, traveled as a couple
    • Value
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Review collected in partnership with this hotel
Thank William, Lucy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt W, General Manager at Marina Mandarin Singapore, responded to this reviewResponded April 24, 2014

Dear William, Lucy S

Thank you for your positive review.
It is a pleasure to hear that we have delighted your stay with us with our warm service and cleanliness, decor of the hotel. I am also glad to hear that the rooms were comfortable and breakfast was also excellent (will definitely look into better waffles).

We are indeed well-connected to Marina Square, which opens up to 2 MRT Stations and a host of amenities in the surrounding vicinity.

We look forward to welcoming you back to Marina Mandarin Singapore in the future.

Best regards
Kurt Wehinger
General Manager

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Reviewed April 23, 2014

I love the lounge and public area of the hotel. Pretty and relaxed surroundings. Staffs were professional, helpful and friendly.

Room feels a little stuffy. Bed was very stiff and I woke up with a bad backache. Television display in the room was not that good and kept twitching.

Breakfast at Aquamarine was good and staffs were efficient and fast in attending to customers. Housekeeping supervisor came round to check with customers to ensure that the rooms were thoroughly cleaned and to see if one has any dissatisfaction which was very nice of her,

  • Stayed: April 2014, traveled solo
    • Value
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Review collected in partnership with this hotel
Thank Claudie_sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt W, General Manager at Marina Mandarin Singapore, responded to this reviewResponded April 24, 2014

Dear Claudie_sg

Thank you for your review and feedback.

I am glad you are happy with the guest experience during your stay with us. We pride ourselves in providing each Guest with the Warmth of Asian Hospitality, and it is always a pleasure hearing from guests commending us on their experience with us.

With regards to the rooms, I will definitely look into the beds and room ventilation to ensure a more wholesome experience for all every time.

Best regards
Kurt Wehinger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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