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“Singapore Experience” 4 of 5 bubbles
Review of Marina Mandarin Singapore

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Marina Mandarin Singapore
Ranked #51 of 308 Hotels in Singapore
Certificate of Excellence
Poole Dorset
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Singapore Experience”
4 of 5 bubbles Reviewed March 26, 2013

Booked via Trevago an excellent deal was secured. The staff were very helpful and all spoke English. The room was excellent, clean with great facilities. The pool was clean and never busy when I used it early in the morning and late afternoon.

Room Tip: The higher the better and request harbour view
See more room tips
  • Stayed February 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MuccaPooleDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt W, General Manager at Marina Mandarin Singapore, responded to this review, March 27, 2013
Dear Guest

Thank you for your the review.

It is gratifying knowing that you have enjoyed our facilities and services during your recent stay. Our Team will be motivated to know that you have been delighted!

We sincerely appreciate your feedback and we look forward to be of service to you soon!

Warm Regards
Kurt O. Wehinger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,265 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (863)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Liverpool
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed March 26, 2013

We stayed at the Marina Mandarin for 5 nights in March 2013. Hotel is first class, rooms large, clean and comfortable. Pool area is lovely with plenty of sun loungers, free towels and large pool, great area to relax in. You can access Marina Square shopping mall from the hotel which provides lots of options for breakfast. The hotel is also quite close to the Esplanade and the Theatres on the bay where there are plenty of bars and restaurants. We found it very easy to walk to Boat Quay and Clarke Quay from the hotel. Would definitely recommend this hotel if you are looking for a touch of luxury. We stayed on 13th floor which was described as a DeLuxe room.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Misty7474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt W, General Manager at Marina Mandarin Singapore, responded to this review, March 26, 2013
Dear Guest

Thank you for your review.

We are delighted to know that you have enjoyed your stay with us.

At Marina Mandarin, we pride ourselves into delighting our guests with our signature Asian Grace, Warmth and Care each time they stay with us. It is wonderful knowing that we have lived up to your expectations.

The Hotel is surrounded with many tourist spots and has a wide variety of dining and entertainment choices for both business and leisure travelers. The location of the Hotel is one of the best selling points and we are glad that you have enjoyed this part of facilities.

Thank you for choosing the Hotel as your preferred choice of accommodation, we look forward to be of service to you soon.

Warm Regards
Kurt O. Wehinger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 26, 2013

We did not get a Harbour view room so thought the view very ordinary. Had to get the plumber to fix a leaking sink and a hair dryer that worked. Reception was a little frosty but the service from cab to room was very efficient. Loved the pool and the atrium, especially listening to the pianos last thing. Hated seeing the little birds in such tiny cages, a number appeared stressed. Breakfast was great for me but spouse was miffed there was no bacon, beef sausages or tomatoes available for breakfast. Had a turkey/ham (?)and cheese sandwich at the pool one lunch, it was dreadful, cheese crumbled into dust, literally, and what is turkey/ham? Our room was comfortable and the maid gave great service, but there were no seats to sit on the balcony???? Hotel is very convenient to transport which was a big plus. Concierge service was also good. Would stay there again, but am wondering what does it take to get a room with a view of the Marina after which the hotel is named?

Room Tip: Ask for a view of the Marina.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt W, General Manager at Marina Mandarin Singapore, responded to this review, March 26, 2013
Dear Guest

Thank you for your review.

We are delighted to know that you have enjoyed our Mineral Water Pool and your overall stay during your recent visit.

We value your detailed feedback with regards to some of our products and services, it is through feedback from guests that we seek continuous improvements and work towards service excellence.

At the same time, please be assured that our Song Birds are well taken care of by their owner. Each bird only spends a couple of hours and not more than 2 days a week in the Hotel, their owner will pick them up for home in the afternoon and be showered with tender loving care back home.

We have shared your feedback about the breakfast spread and the sandwich served at the Pool, with our Culinary Team. We wish to inform you that AquaMarine restaurant has been Halal-certified to meet the dietary needs of the growing numbers of Muslim guests in our hotel, thus it does not serve bacon. However, we ensure that alternative option is provided for other guests who prefer non-Halal food, such as our Meritus Club Lounge. We have highlighted your feedback about the sandwich to our Culinary Team and will ensure that we only provide quality products to our guests each time they dine with us.

We thank you for highlighting the above concerns to us. For your future visits, please contact us directly at marina@meritushotels.com and we will ensure that your accommodation requests are met.

Looking forward to your next visit soon.

Warm Regards
Kurt O. Wehinger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
159 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed March 21, 2013

Once again I chose to stay at the Marina Manderin during my stay in singapore.
It never disappoints, the staff are charming and helpful, the rooms are comfortable
and the location is superb, within 5minutes by taxi from Marina bay, boat quay, and Clarkes key.
There is now a metro station actually next door to the hotel, the metro system is cheap, clean and efficient, takes a bit of getting used to but once you have cracked it it is wonderful.
Just a word about the singapore package, the offer is priced PER PERSON, if you have the basic
package it can prove to be expensive, try to get a deal through the Hotel, we managed to get
a rate of $204 for the room, the package was an extra hundred dollars, even factoring the taxi
to and from the airport($40 in total} we still made a substantial saving, if you have a room for three well its a no brainer.
Try for a room with a view of the lagoon, we asked for an upgrade and got it, its always worth a try.
.

Room Tip: ask for a room overlooking the lagoon, these are mostly the more expensive but if they are availabl...
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jeanalewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt W, General Manager at Marina Mandarin Singapore, responded to this review, March 24, 2013
Dear Guest

Thank you for your review.

It is wonderful knowing that you have enjoyed your stay with us again!

We value your return patronage, it highly motivates our Team to perfect to the art of service excellence.

Thank you for your continuous support, we look forward to be service to you soon!

Warm Regards
Kurt O. Wehinger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed March 21, 2013

Welcoming, warm, friendly, good location. The quality of the breakfast is also good, and as breakfast is so important, that was a big bonus. The service standards are highly professional and it really made our stay much more enjoyable. The downside was that I didn't find the room the most modern and such, but I still enjoyed my stay overall.

Stayed February 2013, traveled on business
Helpful?
Thank MexicoNatalie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt W, General Manager at Marina Mandarin Singapore, responded to this review, March 24, 2013
Dear Guest

Thank you for your review.

It gives us great pleasure knowing that you have enjoyed our Hotel's facilities and services. Our Team will derive much delight from your kind words of compliments. Nothing motivates us more than a guest's satisfying experience.

You may wish to know that one of our projects planned for the Hotel is to upgrade the rooms and facilities. Your feedback is important to us and it will allow us to ensure that we remain competitive in the industry.

Thank you for choosing our Hotel as your preferred choice of accommodation, we look forward to be of service to you soon!

Warm Regards
Kurt O. Wehinger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed March 21, 2013

Location was just ok with a mall directly connected to the hotel and with the MRT close by but it is not as convenient as say hotels in Orchard or Marina Bay. Nearby malls do not have the same assortment and choices in terms of dining and shopping.

Rooms were spacious and the view was great, with room essentials all as expected of a 5-star hotel. Buffet gets tiresome after a few days with a fairly limited selection. Wifi was included with the bill for unlimited number of devices but do sort that out with the front desk prior to connecting.

Most of the singapore sites would be accessible from the hotel via bus or mrt unless you are prepared to have a really long walk. The area generally is not as lively at night and if you are looking to really enjoy the city on your stay, better choose those that are in Orchard or Bay Sands.

  • Stayed January 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank whatsupricky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt W, General Manager at Marina Mandarin Singapore, responded to this review, March 24, 2013
Dear Guest

Thank you for your review.

We are delighted to know that our Hotel has met your expectations during your recent visit.

We have shared your feedback for our buffet spread with our Culinary Team and we constantly review our menu to ensure that we remain competitive.

Our Hotel, located in the Marina Bay area, where it provides endless opportunities for both business and leisure travelers to explore new business ideas and rich content of leisure. For your future visits, you may wish to contact our Concierge, who are more than glad to plan your itinerary for you, an itinerary that will expose you to the cultural experiences of Marina Bay and Singapore.

Thank you for choosing the Hotel as your preferred choice of accommodation, we look forward to your next visit soon.

Warm Regards
Kurt O. Wehinger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cologne, Germany
Level Contributor
94 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed March 19, 2013

Each stop over we go into Marina Mandarin. I love this hotel! Take a room with view on the harbour. You can open the windows during the night, having some fresh air. Breakfast with a good range of european and asian food, good qualitiy. Nearby you have all the interesting points of Singapure. Visit the chinese restaurants close to the river, best food, or try a Singapure Sling in the old Raffles Hotel, or visit China Town getting some Chinese clothes. Try it, you will be fascinated! Service is always good.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Taormina08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt W, General Manager at Marina Mandarin Singapore, responded to this review, March 20, 2013
Dear Guest

Thank you for your review.

It is with great pleasure knowing that you have enjoyed the facilities and services in and around the Hotel.

We are delighted that the location of the Hotel has brought you much convenience and you have enjoyed the Marina Bay view from your room balcony. For your future visits, we will update this preference of yours into your profile.

Thank you for choosing our Hotel as your preferred choice of accommodation, we look forward to be of service to you soon!

Warm Regards
Kurt O. Wehinger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marina Mandarin Singapore

Property: Marina Mandarin Singapore
Address: 6 Raffles Boulevard,Marina Square, Singapore 039594, Singapore
Phone Number:
Location: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Romantic Hotel in Singapore
#25 Spa Hotel in Singapore
#44 Family Hotel in Singapore
#46 Business Hotel in Singapore
#49 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Marina Mandarin Singapore 5*
Number of rooms: 575
Official Description (provided by the hotel):
An acclaimed award winning five star luxury hotel in the heart of the city, Marina Mandarin Singapore offers breathtaking views of of the Marina Bay and financial district, as well as convenient access to the Marina Square Shopping Mall, and is minutes away from Sands Expo & Convention Center and Suntec Convention & Exhibition Centre. Directly opposite The Esplanade, Singapore's performing arts centre, the hotel is also within walking distance to attractions such as Gardens by the Bay and the Singapore Flyer, and is perfectly situated right on the trackside of the annual Singapore Grand Prix Formula One race ... more   less 
Reservation Options:
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Also Known As:
Marina Mandarin Singapore Hotel Singapore
Mandarin Hotel Singapore
Mandarin Singapore
Singapore Mandarin
Marina Mandarin Hotel Singapore

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