I was greeted by a friendly member of staff on the 1st floor and my bags quickly taken to be sent to the room. Went up to the 4th floor for a fairly efficient check-in. Asked to have my KrisFlyer card registered but was informed that unless I booked directly with the hotel then no miles earned! (How many people actually book direct I wonder? Surely "everybody" uses a booking site?). The hotel is the opposite of cosy but if you like very large spaces it certainly has lots of those with an open atrium running through the building. Still, the hotel is fairly dark (Singaporeans often don't seem to like daylight very much :-)), and has the feeling of being slightly out-of-date. Searched through every bit of paper in the room in the hope of figuring out how to log onto the wifi which requested a code on logging on. Finally called the reception and was told to call another number where I finally received a log-on code. But only for 1 day at a time!!! So had to call everyday to be allowed to pay for another 24 hours of service. If a hotel insists on charging ridiculous amounts for internet access they should at least make it easy to access! Why can't the Marina Mandarin have the standard lastname/room-number log-on like "all" other hotels?

I spent 1 week in this hotel for a business trip during the Independence Day celebration (August 9th) and was pleasantly surprised by the service, cleanness, food, and outstanding decor. From the beautiful lobby to the well laid out rooms which included balconies, I was glad I stayed at this hotel. The room was large; bed was comfortable and clean; TV was a new flatscreen the bathroom was exceptional with marble and all high end fixtures. My favorite part of the hotel was the upstairs lobby with the magnificent view to the top of the hotel. When you are on the 19th floor looking down it was incredible. The outside pool area was quite nice with towels, lounge chairs, shade and a beautiful view of the Marina Bay Sands hotel. The breakfast buffet was international and had choices for everyone. The service at the front desk was professional and very accommodating. The location is great since it is close to the subway station, attached to the shopping mall and walkable to the marina area. My favorite part of the hotel was daily at 7:30am when they brought the songbirds out to the lobby and their singing would echo all the way to the top. It was surreal. I would highly recommend staying at this hotel

this is in a great location at the Marina. The insides of the hotel are stunning.the room was fab , mine with a balcony overlooking the marina itself.
Breakfast was great, as was the lobby bar drinks, although these were a little pricey.The hotel provides direct access to marina Sq mall, which is very handy.It is also located close to the Suntec centre , which runs alot of tours.The rooms cater for everything , including shavers and toothbrush sets.

This hotel comes highly recommended.It is a fab base for any stay in Singapore.