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“Executive club is the way to go”
Review of Furama RiverFront

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Furama RiverFront
Ranked #98 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed January 18, 2014 via mobile

We booked this hotel for 7 nights and while initially we thought the room was not great (signs of wear} it was clean. What really impressed us was the executive club, the benefits of upgrading are worth every bit. Happy hour at the club, peaceful breakfast, internet access and outstanding service from the executive club hostesses. They remembered out names and even what our order was from the previous evening when we arrived for drinks. In fact all staff service was 5 star.

2  Thank SailGoldCoast
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Furama_Hotels, Guest Relations Manager at Furama RiverFront, responded to this reviewResponded January 19, 2014

Dear SailGoldCoast,

Thank you for taking the time to share with your fellow travellers your Furama experience. We are delighted to hear you enjoyed your stay with us.

Once more, thank you for the awesome review and we look forward to welcoming you back with us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Reviews (2,383)
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1,506 - 1,512 of 2,383 reviews

Reviewed January 17, 2014

Overall is good, room clean,big even little bit old.. the staff is friendly and helpful.. breakfast also good,many variety of food..they even have indonesian food..good for traveller from indonesia. One think is if you need to go to mrt station, you need walk around 10 -15 minutes to the nearest station call outerm park station.. beside this hotel they are ktv for karaoke that i think always full and crowded in the weekend.. this hotel recommend for bussines traveller i think

  • Stayed: January 2014, traveled with family
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Thank Bagus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Furama_Hotels, Guest Relations Manager at Furama RiverFront, responded to this reviewResponded January 19, 2014

Dear Bagus S,

Thank you for sharing your experiences with us. We have taken note of your constructive comments and are working to improve ourselves.

Once more, we thank you for your kind words and we look forward to welcoming you back with us again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2014

We booked two rooms for a 5 day family holiday. One room for myself my wife and our grandson, travelling from UK. The second room for my son his wife and their son travelling from Australia. What an absolute con, both rooms were on the 8'th floor, ours had a double bed and a single bed, with one bedside light for us all. The room was tiny, grubby with mould on the bathroom tiles. The carpet was tacky and marked. My sons room had three single beds in it almost like a barrack block. He touched one of the cupboard doors and it fell off. I went to the reception to complain, and was told I could fill in a complaint form. I demanded to see the on call manager. After much discussion , and me complaining quite loudly about the quality of the rooms, and the price we had paid for them. The manager reluctantly agreed to upgrade us, to rooms that were up to the expected standard.

Room Tip: Do NOT book a superior room on the 8'th floor.
  • Stayed: January 2014, traveled with family
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Thank John5202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Furama_Hotels, Guest Relations Manager at Furama RiverFront, responded to this reviewResponded January 16, 2014

Dear Mr John5202,

Thank you for your taking the time to share with us your constructive comments. We apologise for the inconvenience experienced and have looked into your issues raised.

Once again, thank you for your constructive feedback and we hope this singular experience does not mar your impression of our brand. We look forward to the opportunity to welcoming you back with us soon for a true Furama Experience.

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Reviewed January 15, 2014

We had a 2 night stopover in Singapore, and found this hotel was well located. Staff were very helpful- we had an early check in after a long flight. Communal areas of hotel nice, rooms clean and comfortable - nice beds and bedding-but a little dated. Air con can be noisy. Did not eat there, so cannot comment on food- menus looked a little pricey. Easy to catch a taxi outside to travel around rather than public transport if you have little time.
Although called Riverfront- there is no nearby river- just a road.

Room Tip: There may be views from higher rooms.
  • Stayed: December 2013, traveled as a couple
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Thank suziehbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Furama_Hotels, Guest Relations Manager at Furama RiverFront, responded to this reviewResponded January 16, 2014

Dear Ms Suziehbabe,

Thank you for taking the time to share your experiences. We have shared your constructive comments with our team.

Once again, thank you for your review and we look forward to welcoming back with us in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2014

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Easytobook.com
1  Thank Trevor B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Furama_Hotels, Guest Relations Manager at Furama RiverFront, responded to this reviewResponded January 16, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 13, 2014

We arrived early and tired after a long flight. Book in was easy and an up graded room was made available to us. The room was adequate for our 2night stop over. Wash basin actually being in the room was strange at first. We ate a snack in the bar- mini burger- be careful there are 4 substantial burgers each. Buffet breakfast was very good with a wide choice of food to cover most tastes.
We walked easily to China Town and Clarke Quay. A hop on hop off bus is close to the hotel.
Staff at the hotel were always friendly and helpful and let us stay until 2pm in our room on day of check out.

  • Stayed: January 2014, traveled as a couple
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Thank BobCam48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Furama_Hotels, Guest Relations Manager at Furama RiverFront, responded to this reviewResponded January 16, 2014

Dear BobCam48,

Thank you for taking the time to share with us your Furama experience. We are delighted to read that you enjoyed your stay with us.

Once again, we thank you for your kind words and we look forward to welcoming you back with us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2014

Good clean rooms. Nice Breakfast, enough choices although I would like it if there are more vegetarian items to choose from. I agree with the other reviewers, In this day and age, definitely Internet should be free. The staff is quite friendly and helpful. Location is not the best in the sense , it is not near to a MRT station. Overall not a bad place at all either for business or family.

  • Stayed: January 2014, traveled on business
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Thank maheshtri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Furama_Hotels, Guest Relations Manager at Furama RiverFront, responded to this reviewResponded January 16, 2014

Dear Maheshtri,

Thank you for sharing with your fellow travellers your experiences. We have taken note of your constructive comments and we are working towards providing complimentary broadband internet to all our guests.

In the meantime, guests staying in our Executive Club and Suite categories, as well guests who have booked their stay with us via our homepage www.furama.com enjoy complimentary internet access.

Once more, we appreciate your feedback and we look forward to welcoming you back with us again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Furama RiverFront

Address: 405 Havelock Road, Singapore 169633, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#86 Luxury Hotel in Singapore
Price Range: $111 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Furama RiverFront 4*
Number of rooms: 615
Official Description (provided by the hotel):
Enjoy an elegant retreat from the urban rush at the Furama RiverFront. The exquisite hotel features well-appointed rooms with a full range of modern amenities overlooking either the Singapore skyline, lush greenery or the swimming pool. Guests can relax comfortably in a tranquil environment with the city's entertainment hub at your doorstep. ... more   less 
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Also Known As:
Furama Riverfront Hotel Singapore
Furama Riverfront Singapore
Furama Hotel Singapore

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