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“Simply Great!”
Review of Furama RiverFront

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Furama RiverFront
Ranked #93 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed November 22, 2013

This is a great hotel and I have been staying at this hotel for the past few years whenever I celebrate my wedding anniversary, Hotel staff are very friendly and I got a free upgrade to Executive Club Room this year. Room was beautifully designed and they provide very branded shower/bath/moisturizing gel for the Executive Club room. Room is also sparkling clean. Breakfast and dinner buffer is good with lots of varieties. Will visit again! 4.5 stars!!

Room Tip: There are some Executive Club rooms without bathtub. Make sure you request for rooms with bathtubs.
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  • Stayed: January 2013, traveled as a couple
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2  Thank Bob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Furama_Hotels, Guest Relations Manager at Furama RiverFront, responded to this reviewResponded November 24, 2013

Dear Mr Bob G,

Warm greetings from Furama RiverFront!

Thank you for sharing with your fellow travellers your Furama experience. Please allow us to extend our heartfelt congratulations on your anniversary.

Once more, thank you for your kind words and we look forward to welcoming you back with us at Furama RiverFront in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,618 - 1,624 of 2,482 reviews

Reviewed November 19, 2013

I stayed in this hotel for 5 days and my experience was a little better than average. I would recommend giving it a 7/10.

The breakfast was outstanding - excellent options for both vegetarians and non-vegetarians. For other meals, vegetarian food is a real struggle, not just at the hotel, but in the entire vicinity.

The levels of cleanliness at the hotel was also outstanding, but everything else was just so so. The staff is a very mixed bag - the bell hops are very nice, the concierge is grumpy and rude. The people at the front desk don't understand English well, and you need to speak very slowly to ensure they comprehend.

Room service was slow - generally a 20 minute wait.

The biggest positive of this hotel was its proximity to Sentosa and Clarke Quay - a $7 taxi ride, and you can skip all the long queues on the train service. If you are on a short trip and wish to visit Sentosa use this hotel. If not, there are probably better options available which are a lot more central.

My biggest bugbear with the hotel though was it doesn't offer free wifi, but instead charges $25 a day for it. Which in today's world is quite ridiculous. Make sure you have this included in your package, otherwise your costs just skyrocket.

Room Tip: Don't choose their Tower wing, and avoid a high floor as the lifts are not very comfortable.
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  • Stayed: November 2013, traveled with family
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2  Thank HolidayMan77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Furama_Hotels, Guest Relations Manager at Furama RiverFront, responded to this reviewResponded November 19, 2013

Dear HolidayMan77,

Warm greetings from Furama RiverFront!

Thank you for taking the time to share with your fellow travellers your experiences. It disheartens us to hear that the experience fell short of your expectations.

As we value each and every guest’s feedback, we have shared your constructive comments with our team for their improvement.

Once again, we thank you for taking the time to review us and we look forward to the opportunity to welcome you back to a proper Furama experience.

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Reviewed November 19, 2013

I stayed in Furama Riverfront for a couple of days while in Singapore. I really enjoyed my stay there and I definitely recommend it to everyone. Great service, very nice modern rooms, good location and good food. I have nothing negative to say.

  • Stayed: November 2013, traveled on business
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1  Thank Yiannis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Furama_Hotels, Guest Relations Manager at Furama RiverFront, responded to this reviewResponded November 19, 2013

Dear Yiannis G,

Warm greetings from Furama RiverFront!

Thank you for taking the time to share with all of us your wonderful Furama experiences. It brings us great pleasure to read that your visit to Singapore went well.

Once more, we thank you for your kind words and we look forward to welcoming back to Furama RiverFront in the near future.

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Reviewed November 16, 2013

We stayed here for three nights. We were checked in very quickly by pleasant and helpful staff. Our room was very nice and modern and the bed was really comfortable. It is not in the centre of things but it is an easy 15 minute stroll to Clarke Quay. We even walked to Chinatown in less that 1/2hour and I think we went the long way around. All the staff were lovely and courteous bar staff, waiting staff, room service .....everyone. The chaps on the door were great, so helpful and such a laugh we shared many joke etc while waiting for pick ups. Breakfast was plentiful and on offer while we were there so reasonable. Bar prices expensive so watch out for "Happy Hour" but then most of Singapore is expensive for alcohol. We took some duty free and had a couple of drinks in our room, we rang for ice and it was there pronto! The out side is being freshened up with a new coat of paint so we had limited use of the pool.
Overall this is a lovely hotel with lovely staff, I hope it continues that way because we will be back!!

  • Stayed: October 2013, traveled as a couple
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1  Thank uptowngirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Furama_Hotels, Guest Relations Manager at Furama RiverFront, responded to this reviewResponded November 17, 2013

Dear Ms Uptowngirl1,

Warm greetings from Furama RiverFront!

Thank you for taking the time to share with your fellow travellers your pleasant experience. As we value each and every feedback, we have shared your constructive comments with our team.

Once again, we thank you for taking the time to share your views and we certainly look forward to welcoming you back with us again in the near future.

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Reviewed November 13, 2013

We only stayed one night on way to Australia but found it a very pleasant hotel. Our room was clean and plenty big enough for our needs. It was a little out of town and a good drive from the airport but I found the food nice and not too pricey considering Singapore is pricey in general on the English exchange rate. Would definitely recommend this hotel.

  • Stayed: October 2013, traveled as a couple
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1  Thank NoToryGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Furama_Hotels, Guest Relations Manager at Furama RiverFront, responded to this reviewResponded November 14, 2013

Dear NoToryGirl,

Warm greetings from Furama RiverFront!

Thank you for taking the time to share with your fellow travllers pleasant experiences. We are delighted to read that you enjoyed your stay with us and we have shared your valuable feedback with our team.

Once again, we thank you for your review and we look forward to welcome you back with us in the near future.

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Reviewed November 11, 2013

We stayed in the club executive room in sepy 2013 and had a great time,We would definately recommend the club room as you have the added extra of free alchohol between 6-8 pm inc of canapes and cheeses.Also all day free coffee and wireless in the surrounds of a lovely lounge area.The hotel itself is also very nice and has won best mud ranged hotel award for the last few years.I def would recommend again
Lovely breakfasts also and piano bar and music of an evening :)

  • Stayed: September 2013, traveled with friends
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1  Thank boogaloo_2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Furama_Hotels, Guest Relations Manager at Furama RiverFront, responded to this reviewResponded November 12, 2013

Dear Boogaloo_2000,

Warm greetings from Furama RiverFront!

Thank you for sharing with your fellow travellers your wonderful experiences. It brings us great pleasure to know that we left such a lasting impression! In your excitement of posting this review, your fingers hit the “u” instead of the “i” key on the keyboard, changing us from a Mid-Range Hotel to a Mud-Range Hotel.

Would you be so kind to rectify it for us please? Fret not, it usually happens to us too when we are bursting with excitement to share some good news.

Once again, it has been our sincere pleasure to host your stay and we certainly look forward to welcome you back with us at Furama RiverFront in the near future.

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Reviewed November 9, 2013

Rooms were clean and pleasant smelling but there was no room to swing a cat. We booked rooms to accommodate 3 people and found these much to small. It would of been preferential to be referred elsewhere. We paid extra through the travel agent to be upgraded to a deluxe room so I hate to imagine what the normal rooms are like (probably a broom closest). The rooms were lacking for somewhere to sit and unwind. The bathroom was really small with a big bathtub with the shower over the top. Definitely not good for anyone with any leg or knee issues - I was worried that I was going to fall over and break my neck. Would of been much better with just a shower cubicle as water leaked all over the floor every time we had a shower. Shower also needs instructions on how to use it. The foyer looks very grand but is misleading as the upstairs section of the hotel is very old looking. Breakfast on level 2 was very satisfying but would recommend eating elsewhere for all other meals. Restaurant staff where not very friendly and did not refill the drinks often enough. The gentlemen on the front doors were fantastic and made catching a taxi easy and always welcomed us home with a smile. We found the location was great for all our needs but would only stay here again if there were only 2 of us to a room. Overall this hotel is great if you don't plan on spending anytime in your room except to sleep. If you want to stay in some days I would book elsewhere.

  • Stayed: October 2013, traveled with family
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Thank Kate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Furama_Hotels, Guest Relations Manager at Furama RiverFront, responded to this reviewResponded November 10, 2013

Dear Ms Kate B,

Warm greetings from Furama RiverFront!

Thank you for taking the time to share with us your experiences. Allow us to apologize that your experience did not match your expectations. As we treasure each and every guests feedback, our team has taken note of your constructive comments and are looking at ways to improve.

Once again, we thank you for your review and we look forward to the opportunity to welcome you back with us in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Furama RiverFront

Address: 405 Havelock Road, Singapore 169633, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#81 Luxury Hotel in Singapore
Price Range: $109 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Furama RiverFront 4*
Number of rooms: 615
Official Description (provided by the hotel):
Enjoy an elegant retreat from the urban rush at the Furama RiverFront. The exquisite hotel features well-appointed rooms with a full range of modern amenities overlooking either the Singapore skyline, lush greenery or the swimming pool. Guests can relax comfortably in a tranquil environment with the city's entertainment hub at your doorstep. ... more   less 
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Also Known As:
Furama Riverfront Hotel Singapore
Furama Riverfront Singapore
Furama Hotel Singapore

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