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“Totally recommended”

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Grand Mercure Singapore Roxy
Ranked #65 of 319 Hotels in Singapore
Certificate of Excellence
A TripAdvisor Member
Toodyay
12
Reviewed February 14, 2011

I highly recommend anyone to stay at the Grand Mercure Roxy Hotel. The service was 2nd to none, the cleanliness was unbeatable & the facilites were excellent. It is in close proximity to any kind of entertainment from a peaceful stroll along the promenade, to all kinds of restaurants & fantastic shopping and only a short ride to the city.

  • Stayed: February 2011, traveled as a couple
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2  Thank A TripAdvisor Member
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3,930 - 3,936 of 4,866 reviews

A TripAdvisor Member
Utrecht
1
Reviewed February 13, 2011

We had a pleasant stay in the Grand Mercure Roxy. The room is rather large, the pool area is nice, good breakfast en we liked the complimentary city trip and transfer to the airport. It was possible to check in really early at 9 in the morning. The hotel is located in a lively environment, 10 min walk from the beach area but far away from the city centre (15 min bus drive)

  • Stayed: January 2011, traveled as a couple
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A TripAdvisor Member
Singapore
1
Reviewed February 13, 2011

This is not my first time in this hotel. I have stayed here on a couple of occasions since 2007. The room is quite spacious and clean. Bed is very comfortable and the LCD TV is good.

However, I wish that they didn't use black mugs since I can't see whether they are really clean on the inside. Moreover, the rubber mat is missing from the bathtub. Not sure whether this is a cutback to reduce cost.

I also find that the food at the Feast@East restaurant is no longer good. Another sign of cutback?

The good thing is that this hotel is opposite a major shopping mall in the east of Singapore and there is also a nearby food centre in case you want alternatives.

  • Stayed: February 2011, traveled as a couple
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Accor traveler
Singapore
1
Reviewed February 12, 2011

  • Stayed: February 2011, traveled with family
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Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
singapore
1
Reviewed February 12, 2011

i used to stay and the amenities were better in the past, seems like it is getting lower grade and poorer quality ???

  • Stayed: February 2011, traveled as a couple
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2011

The hotel itself was very nice and well appointed, with pleasant and helpful staff.
However prices from the mini bar and downstairs bar were ridiculous $10 for a local beer! Food prices were ok. The hotel itself was about a 15 minute cab ride to the actual city but was close to the airport with a 15 minute trip. It is only a 10 min walk to the beach and has a 3 story shopping centre attached to it , but a better one accross the road.
We stayed on the executive floor where our breakfast was included in the business lounge and before dinner drinks with canopes from 6pm till 8pm over looking the harbour, which made the extra price worth it seeing there was 3 of us. rooms were very nice but still quite small. a tip is the Blue taxis called 'comfort' are the only cabs we came accross that don't rip you off to the airport to hotel should only be $9-$10. Mercedes limousines only $2 more any other cab charged $18.

  • Stayed: February 2011, traveled with family
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Thank bigtones25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2011

We stayed 2 nights in this hotel and I must say it was a disappointing stay.
The 2 main things I would recommend them to improve:
1. The horrible smell in the bathroom (like urine type of smell). This needs to be fixed ASAP.
2. My husband paid for accessing the internet in the room via his PC and when I called the reception to ask how to go on the internet with my Iphone - they expected us to pay again (same room but different device, they said). This is going really too far and is shocking.

A part from that, the concierge was efficient and overall the staff nice.

  • Stayed: February 2011, traveled with family
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Thank Geliye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Mercure Singapore Roxy

Address: 50 East Coast Road Roxy Square, Singapore 428769, Singapore
Phone Number:
Location: Singapore > Singapore > Joo Chiat
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Family Hotel in Singapore
#45 Romantic Hotel in Singapore
#50 Business Hotel in Singapore
#59 Luxury Hotel in Singapore
Price Range: $127 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Singapore Roxy 4*
Number of rooms: 576
Official Description (provided by the hotel):
The Grand Mercure Singapore Roxy is an ideal hotel for a business trip or holiday in Singapore. A haven from the bustling city amidst the heritage charms of historic Katong, the hotel enjoys easy access to the city centre, Changi Business Park, Singapore Expo, the Marina Bay area and Orchard Road. Enjoy fantastic shopping at Parkway Parade on the doorsteps of the hotel or a great day out at East Coast Park with beaches, recreational facilities and renowned seafood restaurants. Only 10 minutes from Changi Airport with DAILY COMPLIMENTARY SHUTTLE SERVICE. ... more   less 
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Also Known As:
Grand Mercure Roxy Singapore Hotel Singapore
Grand Accor Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Mercure Singapore
Grand Mercure Singapore Roxy

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