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Grand Mercure Singapore Roxy
Ranked #64 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed February 13, 2013

Excelent hotel in the sub urban. With free wifi make stay more comfortabel. in the front of parkway parade with somany food. Near a shoping mall. A bus stop in front of the hotel make traveler more cheap. To far from mrt

  • Stayed: February 2013, traveled as a couple
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Thank zippo83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded February 15, 2013

Dear zippo83,

Thank you for taking the time to write your review on Grand Mercure Roxy Singapore.

It is a pleasure to know you and your partner have enjoyed your stay with us; and you are satisfied with our hotel, location, and complimentary internet services.

Our hotel is conveniently located within close proximity to the Changi Airport, East Coast Park, town, places of interest, fantastic eateries, shopping centres and many more; yet offers some serenity as compared to the hustles in the city area. When it comes to shopping, eating and cultural experience, this area definitely has one of the best options in Singapore.

Getting around Singapore from the hotel is not an issue, as there are public transportations readily available in front of our hotel. Most of our guests have found our complimentary shuttle services useful.

At the Grand Mercure Roxy Singapore, we strongly believe that it is our duty to provide all our guests with a warm and high level of hospitality service throughout their stay. Thank you sharing your experience so that we can review and improve our processes to provide a better service experience for our guests. We really look forward to seeing you again during your next visit to Singapore.

Kind regards,
Dominique A. Albero
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (4,699)
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2,634 - 2,640 of 4,699 reviews

Reviewed February 12, 2013

  • Stayed: February 2013, traveled solo
    • Value
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Thank paulvwk
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded February 15, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 12, 2013

  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Michael118811
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded February 15, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 8, 2013

Very nice hotel. Concierge was extremely helpfull and always very kind, gave us excellent tips about how to get to places. We took a taxi to the Marina Bay Sands and cost us less than 10SGD. We had dinner at the buffet restaurant, was good , lots of variety,we got a little discount as we got there almost at closing time. Very convenient free airport shuttle. Would stay again!!

Room Tip: Top floors have better views
  • Stayed: February 2013, traveled as a couple
    • Value
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Thank Sarita00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded February 15, 2013

Dear Sarita00,

Thank you for taking the time to write your review on Grand Mercure Roxy Singapore.

It is a pleasure to know you and your partner have enjoyed your stay with us; and you are satisfied with our hotel, dinner buffet selection at the Feast@East Buffet Restaurant, and services rendered by our team.

I am very delighted to know that our Concierge team has impressed you. Your compliment will be shared with the team. We are sure they will be highly motivated by your compliment.

Our hotel is, indeed, conveniently located within close proximity to the Changi Airport, East Coast Park, town, places of interest, fantastic eateries, shopping centres and many more; yet offers some serenity as compared to the hustles in the city area. When it comes to shopping, eating and cultural experience, this area definitely has one of the best options in Singapore.

Getting around Singapore from the hotel is not an issue, as there are public transportations readily available in front of our hotel. We are glad that you, like most of our guests, have found our complimentary shuttle services useful.

At the Grand Mercure Roxy Singapore, we strongly believe that it is our duty to provide all our guests with a warm and high level of hospitality service throughout their stay. Thank you sharing your experience so that we can review and improve our processes to provide a better service experience for our guests. We really look forward to seeing you again during your next visit to Singapore.

Kind regards,
Dominique A. Albero
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2013

It's the first time I'm staying here but really exciting. My friend using his Accor Advantage Plus. The hotel location surrounded by shopping mall, nearby Marina Food Parade (they served breakfast, lunch and dinner, awesome isn't it?), also you can walk by to Katong area at night. I'm so thankful to the bellboy trainee named Lukman, he was so helpful and friendly. However, hotel also provide FREE shuttle to airport. Besides that, the transportation also easy if you want to explore to the city, the bus just across the hotel. You can reach the nearest MRT station then after taking bus. About the room, it was comfortable to sleep.

Stayed: January 2013, traveled with friends
Thank Junaidi_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded February 15, 2013

Dear Junaidi_2012,

Thank you for taking the time to write your review on Grand Mercure Roxy Singapore.

It is a pleasure to know you and your friends have enjoyed your stay with us; and you are satisfied with our location, complimentary airport shuttle services, and services rendered by our team.

I am very delighted to know that Mr Lukman from our Concierge team has impressed you. Your compliment will be shared with Lukman and the team. We are sure they will be highly motivated by your compliment.

Our hotel is, indeed, conveniently located within close proximity to the Changi Airport, East Coast Park, town, places of interest, fantastic eateries, shopping centres and many more; yet offers some serenity as compared to the hustles in the city area. When it comes to shopping, eating and cultural experience, this area definitely has one of the best options in Singapore.

Getting around Singapore from the hotel is not an issue, as there are public transportation readily available in front of our hotel. We are glad that you, like most of our guests, have found our complimentary shuttle services useful.

At the Grand Mercure Roxy Singapore, we strongly believe that it is our duty to provide all our guests with a warm and high level of hospitality service throughout their stay. Thank you sharing your experience so that we can review and improve our processes to provide a better service experience for our guests. We really look forward to seeing you again during your next visit to Singapore.

Kind regards,
Dominique A. Albero
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2013

Highly recommended to stay at Grand Mercure Roxy Singapore. I found my stay in Grand Mercure Roxy is very pleasant, all the staf, reception, Concierge are very polite and helpfull. My pleasure to reccomend relatives and friends to stay at Grand Mercure Roxy Hotel, Singapore.

  • Stayed: February 2013, traveled with family
    • Value
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Thank 213,146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded February 7, 2013

Dear 213146,

Thank you for taking the time to write your review on Grand Mercure Roxy Singapore, and strong recommendation of our hotel as a preferred accommodation in Singapore

It is a pleasure to know you have enjoyed your stay with us; and you are satisfied with the service rendered by our team.

At the Grand Mercure Roxy Singapore, we strongly believe that it is our duty to provide all our guests with a warm and high level of hospitality service throughout their stay. Thank you for recommending us and sharing your experience so that we can review and improve our processes to provide a better service experience for our guests. We really look forward to seeing you again during your next visit to Singapore.

Kind regards,
Dominique A. Albero
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2013

I've stayed at several hotels. After checking availability at some of my other favorite places, I thought I'd try this hotel. Our room was great- spacious and very clean. Everything was excellent.
This hotel is located in a great area, and the staff was wonderful. We were extremely impressed with how clean they keep everything in the hotel. We loved everything that this hotel has to offer.

  • Stayed: January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pravatchart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded February 7, 2013

Dear Pravatchart,

Thank you for taking the time to write your review on Grand Mercure Roxy Singapore.

It is a pleasure to know you and your friends have enjoyed your stay with us; and you are satisfied with our location, room, cleanliness, and services rendered by our team.

Our hotel is, indeed, conveniently located within close proximity to the Changi Airport, East Coast Park, town, places of interest, fantastic eateries, shopping centres and many more; yet offers some serenity as compared to the hustles in the city area. When it comes to shopping, eating and cultural experience, this area definitely has one of the best options in Singapore.

At the Grand Mercure Roxy Singapore, we strongly believe that it is our duty to provide all our guests with a warm and high level of hospitality service throughout their stay. Thank you sharing your experience so that we can review and improve our processes to provide a better service experience for our guests. We really look forward to seeing you again during your next visit to Singapore.

Kind regards,
Dominique A. Albero
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Mercure Singapore Roxy

Address: 50 East Coast Road Roxy Square, Singapore 428769, Singapore
Phone Number:
Location: Singapore > Singapore > Joo Chiat
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#42 Family Hotel in Singapore
#46 Romantic Hotel in Singapore
#50 Business Hotel in Singapore
#59 Luxury Hotel in Singapore
Price Range: $115 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Singapore Roxy 4*
Number of rooms: 576
Official Description (provided by the hotel):
The Grand Mercure Singapore Roxy is an ideal hotel for a business trip or holiday in Singapore. A haven from the bustling city amidst the heritage charms of historic Katong, the hotel enjoys easy access to the city centre, Changi Business Park, Singapore Expo, the Marina Bay area and Orchard Road. Enjoy fantastic shopping at Parkway Parade on the doorsteps of the hotel or a great day out at East Coast Park with beaches, recreational facilities and renowned seafood restaurants. Only 10 minutes from Changi Airport with DAILY COMPLIMENTARY SHUTTLE SERVICE. ... more   less 
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Also Known As:
Grand Mercure Roxy Singapore Hotel Singapore
Grand Accor Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Mercure Singapore
Grand Mercure Singapore Roxy

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