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Grand Mercure Singapore Roxy
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Reviewed September 19, 2011
Nice Hotel with good location

Hi,

I visit often to Singapore due to business, Stay in this hotel often. Nice Location. Pool too good. Rooms are nice and clean. The best part is that a shopping complex is attached with the hotel with nice massage parlors around.

Date of stay: December 2010
Trip type: Traveled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded September 26, 2011

Dear Guest,

Thank you for taking the time to write your review on Grand Mercure Roxy Singapore. We are happy that you had a pleasant stay with us during your business trip and made us your preferred venue when in Singapore. We’re glad that you enjoy the hotel accommodation and facilities as well as the hotel surrounding. We look forward to welcoming you again during your next visit to Singapore.

Kind regards,
Dominique A. Albero
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2011
two nights in Singapore

We were very impressed with the hotel in general. The room, service, cleanliness etc. was very high standard, nothing was too much trouble. Our room was a good size which I did not expect in Singapore, and the shuttle to and from the airport was a very definite plus
The hotel is quite a distance from the centre of town, which did not worry us in the slightest, in fact was quite a bonus as there is a nice shopping centre and food hall etc. right opposite and a brilliant bus service for those who want to venture further.

Date of stay: September 2011
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded September 26, 2011

Dear Guest,

Thank you for taking the time to write your review on Grand Mercure Roxy Singapore. We are pleased to know that you had an enjoyable stay with us and we’re glad that you are impressed with the service we provide. Our guest rooms are quite spacious indeed which makes it very ideal for families. It’s good to know that you had a great time exploring the hotel surrounding and the many attractions it has to offer. We look forward to seeing you again during your next visit to Singapore.

Kind regards,
Dominique A. Albero
General Manager

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Reviewed September 17, 2011
Nothing noticeable & enjoyable here

Stayed for 5 days with 2 small children.
Location- not so near to the airport. if proximity to the airport is one's concern than there are other hotels in the nearby vicinity of Changi. Quite inconvenient from downtown.
Rooms- average
Breakfast- not at all variegated, no choice for vegetarians.
After funfilled activities, returning to the hotel was a boring affair.
The mall opposite the hotel is a big respite from boredom.
To top it all , the Accor hotels awarded only one day reward points.

Room tip: amidst residential buildings, dont expect a room with a view!
Date of stay: November 2010
  • Trip type: Traveled with family
    • Value
    • Location
    • Rooms
    • Service
Ask KANKARIA about Grand Mercure Singapore Roxy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded September 18, 2011

Dear Guest,

Thank you for taking the time to write your review on Grand Mercure Roxy Singapore. We regret to know that you had a less enjoyable stay with us compared to most of our other guests. We appreciate your feedback and we will look at providing more selections for vegetarians at breakfast time. We hope to see you again during your next visit to Singapore.

Kind regards,
Dominique A. Albero
General Manager

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Reviewed September 16, 2011
Great hotel, value for money

The complimentary shuttle service to and from the airport was very convenient. The staff were very helpful. Rooms were clean. Hotel is located near shopping malls, 24 hour hawker centers, massage centers, bus stops etc. We will definitely stay at this hotel again.

Date of stay: September 2011
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Ask Jvtrs about Grand Mercure Singapore Roxy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded September 26, 2011

Dear Guest,

Thank you for taking the time to write your review on Grand Mercure Roxy Singapore. We are pleased to know that you had an enjoyable time while staying with us and experienced the hospitality our team provides. It’s good that you were able to discover the hotel surroundings and made use of our complimentary airport shuttle service. We look forward to welcoming you again during your next visit to Singapore.

Kind regards,
Dominique A. Albero
General Manager

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Reviewed September 15, 2011
A friendly tip to further improve

I chose your hotel through the 2XU Singapore triathlon web site as it was the recomended hotel for this event, interestingly enough none of the staff new about this event, where it was, how to get there etc. Next year this event will be on again and it would be great to have early morning brekfast and suitable transport for the athletes to get too and from the triathlon. apart from that the staff were all excellent and helpful. Thanks and best regards, Desmond

Date of stay: September 2011
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Ask Fearless304437 about Grand Mercure Singapore Roxy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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