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“Excellent location and wonderful service!”

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Singapore Marriott Tang Plaza Hotel
Ranked #31 of 306 Hotels in Singapore
Certificate of Excellence
China
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excellent location and wonderful service!”
5 of 5 bubbles Reviewed August 11, 2014

I was there with 2 children on my own for 2 nights and the service and help provided from the hotel stuff are really good. The breakfast selection was really good! The location is superb at the shopping area and I could easily travel around with my 2 kids.

  • Stayed November 2013, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Vivi1416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SG_Marriott, General Manager at Singapore Marriott Tang Plaza Hotel, responded to this review, August 12, 2014
Dear Vivi1416

Thank you for taking the time to write a review of your November 2013 stay at the Singapore Marriott Hotel.

Its great to hear our team took such good care of your children and yourself. I have to agree with you our hotel has the perfect location with some of the best shopping Singapore has to offer at our doorstep.

We hope to see you in Singapore again soon.

Kind regards
Simon Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,958 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (375)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Chicago, Illinois
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed August 9, 2014

This hotel has got it all. They know how to treat guests - which includes providing services for the guests. I had a wonderful breakfast served every day. Nice, kind, friendly and very relaxing athmosphere. Shopping around the corner and everywhere. The hotel makes you wish that so called five star hotels would go there to understand what true service is all about. I felt welcomed and appreciated from the moment I arrived to to the second I left. Thank You!

  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank JessicaJ340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SG_Marriott, General Manager at Singapore Marriott Tang Plaza Hotel, responded to this review, August 12, 2014
Dear JessicaJ340

On behalf of all the staff here at the Singapore Marriott Hotel I would like to thank you for taking the time to write a review of our hotel.

It is so pleasing to hear our team of associates took such great care of you and our breakfast buffet was to your liking. We all work very hard on our service and quality so it is very nice to be recognized. I will be sure to share your review at our next staff meeting.

We all hope it is not too long before you can come back to Singapore for a visit.

Kind regards
Simon Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunfermline, United Kingdom
Level Contributor
67 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed August 7, 2014

A great hotel and in good location. Located directly above the Orchard Road MRT this hotel gives easy access to anywhere in Singapore.
The staff are extremely pleasant and the rooms are a very decent size compared to others I have stayed at in this city. The concierges are really helpful and will grab you a cab in seconds.
The breakfast at this hotel is amazing everything from healthy fruits, cereals, eggs anyway you like, bacon, sausages, many types of bread and strangely enough sticky toffee pudding.
My only minor negative comment about the hotels is that the four lifts that serve the 30 floors are extremely slow and you can wait for what seems ages on one appearing at your floor. Having said that this is only a minor inconvenience and I would definitely stay here again.

Room Tip: Go high, the view is better
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  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Service
Helpful?
Thank ICR46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SG_Marriott, General Manager at Singapore Marriott Tang Plaza Hotel, responded to this review, August 12, 2014
Dear ICR46

Thank you for taking the time to write such a great review of your recent stay at the Singapore Marriott Hotel.

I have shared your review with our entire team as it is great to hear their training and focus on food quality has been recognized.

I have also shared your comment about our elevators with our Director of Engineering. That is an area we are always trying to improve on and we are in the process now of trying new systems to improve the speed of the them.

Again, thank you for your comments and we look forward to welcoming you back here soon.

Kind regards
Simon Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 7, 2014

This nice hotel is in the heart of the City in Orchard road.

If you are planning on a shopping trip, this is one of the best. Being in Orchard road and connected to many malls, it is very nice to shop for few hours and then come back rest in the room and then proceed again.

Rooms are good, staff are friendly.

Room service was always quick. Restaurant service is fine. Staff are friendly. Though food was not extraordinary it was very decent.

Pool is fine.

Nice city view only on one side, other side it is not so nice facing the rear of adjacent Lucky plaza.

Nothing to complain about. Worth a stay.

Could have been with some facilities for children.

  • Stayed June 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Indian_Beduoin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SG_Marriott, General Manager at Singapore Marriott Tang Plaza Hotel, responded to this review, August 12, 2014
Dear Indian_Beduoin

On behalf of all the staff here at the Singapore Marriott Hotel I would like to thank you for taking the time to write a review of your recent stay with us.

I have to agree with you, our hotel has the best location in Singapore for shopping. We are very well connected with some of the best shopping in town and its easy to walk between the malls underground.

It is very pleasing to hear our team took good care of you and your family. We work very hard on service training and it is nice to see that training is paying off.

I have noted your comments about food quality and things for children to do and will discuss that with the senior managers of the hotel as we are always looking for ways to improve our service.

Again thank you for taking the time to write a review and we hope to see you again soon in Singapore.

Kind regards
Simon Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 bubbles Reviewed August 6, 2014

My fiancée stayed here on business in August 2014. The hotel staff worked very hard and cheerfully to deliver a present to her from me. They have a "can-do" attitude that I cannot fault. This, for me, makes all the difference. Thank you.

  • Stayed August 2014, traveled on business
    • Service
Helpful?
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SG_Marriott, General Manager at Singapore Marriott Tang Plaza Hotel, responded to this review, August 12, 2014
Dear JimM

Thank you for taking the time to write a review of your fiance's recent stay at the Singapore Marriott Hotel.

It's great to hear our team were able to help you with delivering a gift to her and hopefully that made her stay with us even more memorable. I will be sure to share your review with our team.

We hope next time you can visit with her.

Kind regards
Simon Bell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuching, Sarawak, Malaysia
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed August 5, 2014

It's very well located at the crossroads of Orchard Road and Scotts Road. It is within the Tang's departmental store where you can shop and connect underground to ION, Shaw Cinema and the Orchard MRT station. It is hard to find any other hotel with such connectivity and is a very unique building with it's Chinese pagoda-like look. Invest in a club floor upgrade and enjoy a lovely buffet spread for a heavy tea (or early dinner) before going out for an evening stroll/shopping spree or watch a show and finish your day off with a light supper at any café on Orchard Road.
Seriously hard to find fault with this hotel except perhaps maybe a little steep compared to neighbouring establishments but if you play it right you'd enjoy a nice view and save some money via the complimentary breakfast and a heavy tea.

Room Tip: Lounge access is worth the upgrade if staying more than one night, you will save money in the long r...
See more room tips
  • Stayed August 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Hmahendran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SG_Marriott, General Manager at Singapore Marriott Tang Plaza Hotel, responded to this review, August 5, 2014
Dear Hmahendran

On behalf of everyone here at the Singapore Marriott Hotel I wanted to thank you for writing such a great detailed review of your recent stay with us.

It is very pleasing to hear you were impressed by our facilities in the hotel as well as our team of dedicated associates. Additionally thank you for your kind comments about our Executive Lounge. We have spent a lot of time improving our offerings there so it is nice to be recognized for that.

Once again thank you for writing a review and we look forward to welcoming you back in the near future.

Kind regards
Simon Bell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
208 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed August 4, 2014

Great hotel in the heart of Singapore. Close to the business district and in the middle of the shopping district on Orchard. Well appointed hotel. Very clean and well maintained. Staff is as helpful and friendly as any Marriott I've stayed at system wide. This will be my go-to hotel in Singapore from now on.

  • Stayed February 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JMfromMemphis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SG_Marriott, General Manager at Singapore Marriott Tang Plaza Hotel, responded to this review, August 5, 2014
Dear JMfromMemphis

On behalf of everyone at the hotel thank you for taking the time to write a review of your February stay with us.

It's great to hear you were comfortable staying here and our team took such good care of you. I will be sure to share your review with our entire team.

We look forward to welcoming you back in the near future.

Kind regards
Simon Bell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Singapore Marriott Tang Plaza Hotel

Property: Singapore Marriott Tang Plaza Hotel
Address: 320 Orchard Road, Singapore 238865, Singapore (Formerly Singapore Marriott Hotel)
Phone Number:
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in Singapore
#19 Romantic Hotel in Singapore
#26 Business Hotel in Singapore
#31 Luxury Hotel in Singapore
#33 Family Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Singapore Marriott Tang Plaza Hotel 5*
Number of rooms: 393
Official Description (provided by the hotel):
Our Orchard Road hotel's green-roof pagoda is a well-known landmark located at the junction of Scotts Road and Orchard Road, in Singapore. Singapore Marriott Tang Plaza Hotel is ideally situated on Orchard Road, in the heart of Singapore’s bustling shopping and entertainment hub. We are a 5-star hotel linked to at least 4 main shopping complexes by an underpass and we are directly above the Orchard Mass Rapid Transit (MRT) station, which means the rest of the island is simply a train ride away. ... more   less 
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Also Known As:
Marriott Singapore
Singapore Marriott Tang Plaza Hotel

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