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“Comes out well from long renovation”

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Singapore Marriott Tang Plaza Hotel
Ranked #30 of 312 Hotels in Singapore
Certificate of Excellence
Alassio, Italy
Level Contributor
167 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
“Comes out well from long renovation”
Reviewed October 30, 2012

First time back after the end of a long renovation that affected lobby and rooms. Some subtle modernization took place. Some design solutions, like the small square sinks in the bathroom may be trendy but not all that practical. However, overall the room is nice, right sized and well equipped (now incl. iPhone/iPad stand, newer TVs etc), and the shower is excellent.
Service is same as usual... waiters generally attentive but a little 'mechanical' and follow-up to requests not always accurate (most experiences were in the breakfast room where some of more junior staff are employed). On the other hand, concierge and outdoors service at taxi dropoff are high standard.
On the whole, this hotel remains for me highly competitive among various options given location and equitable (corporate) rate. For example a little better than the nearby Hilton.

Room Tip: Ask for room far from elevators.
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  • Stayed October 2012, traveled on business
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Helpful?
1 Thank Roberto_NW_Italy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (386)
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Florida
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 27, 2012

I've been to this location a few times and during my last stay in October'12 I was somewhat dissapointed. Despite the great location on top of Orchard MRT (so you can come straight from the airport by MTR), hotel felt very crowded and was not cheap at all (400 SGD). For similar prices, you can stay at the Marina Bay area.

As a platinum member, I had access to the executive lounge and I was kind of disappointed. Because of the round layout of the hotel, lounge looked very cramped. Food variety was also limited both during breakfast and in the afternoon. Luckily, members can also have breakfast at the restaurant located in the lobby. This restaurant had a nice spread with a nice noddle station but lacked Japanese and dim sum options.

Room was a bit small but the bathroom was nice. No tub but with a rain shower. Some renovation and construction going on in and around the hotel, so be warned about some noise during your stay.

  • Stayed October 2012, traveled solo
    • Value
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    • Cleanliness
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Helpful?
Thank grumia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Level Contributor
184 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed October 25, 2012

I've stayed here 3 times and each time the people were so helpful and very service oriented. If you want to find out what excellent service is all about you have to stay here. All employees smile and say hello and are eager to help make your experience special.
The location is right on Orchard Road and central to everything, with a subway (MRT) station access right under the hotel.
The breakfast buffet is awesome, there are sections for Asian, American, European style foods, you won't leave hungry.

Room Tip: We were on floor 7 and it was pretty quiet with very little street noise. They must have quiet wind...
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  • Stayed October 2012, traveled as a couple
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Helpful?
Thank DKF808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 20, 2012

The Singapore Marriott is an excellent hotel right in the middle of the action. The Orchard Road shopping district, with abundant department stores and many high-end boutiques are just a few steps from tho great property located at the corner of Scott's Rd. and Orchard Rd. I have stayed here on three occasions. I believe the service has gotten better here each time.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Traveldudesfriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Marino, California
Level Contributor
69 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed October 15, 2012

As a Marriott platinum member, i have stayed at a number of marriott properties in USA. But this hotel is exceptional. Upon arrived, bell boy greet u by the entrance and help u pick up your bags to be deliver toyour room. Receptionist greet you with friendliness and so do all other stuffs. Whenever they see u, they smile and greet u. Amazing hospitality.
Room is amazing, bed is so comfortable i wish i stay for longer.The bathroom is clean and great rain shower and bathrope provided. No tub just standing shower. Only stay a night here.
I manage to use the gym which have great equipments and the spa is great. Had a massage done in my room due to construction sound in the hotel lobby.
The mens lockerroom have 2 spa pool, a steam room and a sauna room. Clean and well maintain.
I ordered room service and the food were great. Staffs are so accomodating. Rank frist class treatment.
Location is superb, central, shopping shoppng everywhere.
I ask for a wake up call and taxi to the airport the next day. All ready by the time i came down the lobby, taxi waiting n bags carried to the taxi.
Bottom line, nothing i can find wrong in this hotel. Will be back next time.

Room Tip: Higher floor better view.
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  • Stayed October 2012, traveled solo
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Helpful?
Thank jt93664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livingston, United Kingdom
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 13, 2012

This by far is the worst hotel with an executive lounge I have ever come across. The hotel has recently undergone refurbishment.

The reception is very spacious and welcoming and was looking forward to my stay. The desk persuaded me to upgrade to the executive level and after consideration I went for the upgrade, really should not have bothered.

They offer cocktails & light snacks between 17:30 – 19:30 with deserts being served up to 21:00.
Unless you are in the lounge before 17:15 you have no hope of getting a sea, and the food area was like watching a bunch of vultures feed. I even witnessed each night guests sitting at the lounge reception desk. Seating is around 60 people but clearly this is not enough and you would think the hotel would take note and would provide alternative seating or not actively upsell guests. After 20:00 the lounge is empty. In my opinion I was disappointed that the executive lounge staff did not provide very good customer service on interacting with guests when the lounge was packed.

The lobby restaurants were reasonable with a fairly wide selection of foods. I would suggest having the buffet service (which closes at 22:00).

There is on-going refurbishment during the day with jack hammers etc, which was distracting even working in your room. I am sure that this is just temparory.

There is a huge number of local eateries if you choose not to dine in the Hotel.

One redeeming factor was they reverted my room rate to standard, which did reduce the cost, it lowered my overall expectations. All in all the front desk & concierge staff did provide me with very good customer service tried as hard as possible to help me. I have been promised a better service on my next visit so will keep you posted.


One final thing, for the Brits that just can't get too far from home there is an M & S accross the street with its own food hall :)

Room Tip: High Floor
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  • Stayed September 2012, traveled on business
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Helpful?
2 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
131 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed October 8, 2012

Great hotel in a superb location.

Had breakfast in the Club Lounge on the first morning and it was excellent. On the second day we went to the main restaurant, and the choice was simply unbelievable.

It is hard to find fault with this hotel, the only thing being that the sink tap in the bathroom stuck out way over the sink, making it tricky to scoop up water to rinse your face.

Often amazed at how modern designers ofter forget about practicalities in their drive to 'be different'!

Room Tip: If your budget stretches that far - go for a Club room.
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  • Stayed September 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank fizzysoup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Singapore Marriott Tang Plaza Hotel

Property: Singapore Marriott Tang Plaza Hotel
Address: 320 Orchard Road, Singapore 238865, Singapore (Formerly Singapore Marriott Hotel)
Phone Number:
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in Singapore
#19 Romantic Hotel in Singapore
#26 Business Hotel in Singapore
#30 Luxury Hotel in Singapore
#33 Family Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Singapore Marriott Tang Plaza Hotel 5*
Number of rooms: 393
Official Description (provided by the hotel):
Our Orchard Road hotel's green-roof pagoda is a well-known landmark located at the junction of Scotts Road and Orchard Road, in Singapore. Singapore Marriott Tang Plaza Hotel is ideally situated on Orchard Road, in the heart of Singapore’s bustling shopping and entertainment hub. We are a 5-star hotel linked to at least 4 main shopping complexes by an underpass and we are directly above the Orchard Mass Rapid Transit (MRT) station, which means the rest of the island is simply a train ride away. ... more   less 
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Also Known As:
Marriott Singapore
Singapore Marriott Tang Plaza Hotel

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