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“Average but fine” 3 of 5 bubbles
Review of Quality Hotel Marlow

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Quality Hotel Marlow
Ranked #275 of 309 Hotels in Singapore
Amsterdam, The Netherlands
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Average but fine”
3 of 5 bubbles Reviewed May 28, 2014 via mobile

Considered the price we paid (S$ 100 per night) we had good value for money.

It is an adequate and fairly comfortable hotel. Space was suffucient for Singapore standards. Shower was perfect, but bathroom could use some more towels.

Soundproofing is quite good. Breakfast has limited choice but enough for a good breakfast to start the day.

Closest metro station is appr 15-20 walk. Taxi to/from downtown is appr. S$ 10.

Stayed May 2014, traveled solo
Helpful?
Thank Kai W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_Hotel_SG, Marcom Executive at Quality Hotel Marlow, responded to this review, November 4, 2014
Dear Valued Guest,

Greetings to Quality Hotel Marlow. Thank you for taking the time to review our hotel.

We are pleased to know that you found our services to be valued for money.

I look forward to welcoming you back to Quality Hotel Marlow soon.

Warmest Regards,
Faith Chen Fengyi
Marcom Executive
Quality Hotel Marlow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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294 reviews from our community

Traveler rating
    15
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    116
    48
    34
See reviews for
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
KualaLumpur
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed April 30, 2014

Comfortable room, great staff, pretty popular among tourists from Vietnam and China. Breakfast could certainly be improved...it's also a bit of walk to get to the nearest Metro, however the bus stop is next door and have buses to the closest Metro station, Farrer park

Room Tip: Rooms closer to the ground floor can hear the loud music coming from the Bar
See more room tips
  • Stayed April 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sanjeev0710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_Hotel_SG, Marcom Executive at Quality Hotel Marlow, responded to this review, November 5, 2014
Dear Valued Guest,

Thank you for taking the time to write a review for our hotel.

We have informed the F&B department regarding your feedback.

Your feedback is very important to us as we continue our focus to improve our accommodation and services. We appreciate your business.

I hope to welcome you again the next time you travel to Singapore.

Warmest Regards,
Faith Chen Fengyi
Marcom Executive
Quality Hotel Marlow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 24, 2014

I stayed in this hotel for 4 days and 3 nights with my family. They provided us with 2 comfortable rooms with a very nice city view. The staff was so understanding and helpful. Though its location is a bit away from the MRT, the nearby bus stops compensated for that. The breakfast buffet was nice and had a quite variety. Room size was a bit small but I suppose it is much better than many other hotels in Singapore. The cleanliness is good and the room service was very efficient. The beds were comfortable and provided a good sleep quality. We enjoyed the stay and definitely will stay again if I visit Singapore.

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank buddhikaperera21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_Hotel_SG, Marcom Executive at Quality Hotel Marlow, responded to this review, November 4, 2014
Dear Valued Guest,

Thank you for taking the time to review our hotel.

I am delighted to learn that you have enjoyed your stay in Quality Hotel Marlow Singapore.

I look forward to welcoming you again on your next trip to Singapore.

Warmest Regards,
Faith Chen Fengyi
Marcom Executive
Quality Hotel Marlow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed March 27, 2014

Had this misfortune to stay at this Hotel for 3 nights. Terrible breakfast, is a buffet, half of the selection was missing, cold, stale, no fruit juice, they cleared away the table before finishing. Rooms small and bed so uncomfortable, noisy. Bathroom, sink tap, only hot water. Will not be staying here again !!!

Room Tip: Don't choose any !!
See more room tips
  • Stayed March 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank krisflyer26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_Hotel_SG, Marcom Executive at Quality Hotel Marlow, responded to this review, November 3, 2014
Dear Valued Guest,

Thank you for reviewing our hotel.

We are disappointed that you were dissatisfied with your stay in the hotel. We have forwarded all your concerns to the housekeeping department.

We have also retrained our staff to ensure that they only clear the dishes after the guests has finished eating.

All feedback is very important and every comment is both read and noted.


Sincerely,
Faith Chen Fengyi
Marcom Executive
Quality Hotel Marlow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Singapore hotels

Kuala Lumpur, Malaysia
Level Contributor
2 reviews
3 of 5 bubbles Reviewed March 16, 2014

The price is good compared to other hotels in Singapore. walking to the MRT will take around 20 minutes. It's a long walk under Singapore weather. The best way is to take a bus to the MRT station.

The room is quite small but still comfortable enough. They have 12 tv channel's which is not so good. They provide extra pillows without even have to ask. Also with a safe deposit box, a fridge and mini bar. Hot and cold water running perfectly without any problems.

Breakfast is not so good. They serve all the basics "free" breakfast set such as:

- fried rice
- friend noodles
- plain white bread with butter and jam
- porridge
- corn flakes
- scrambled eggs
- chicken sausages
- chicken ham
- steamed cake
- local tasteless coffee

The pool and gym is poor. The pool size only suitable for infants and the gym only consists of a bicycle, a treadmill and dumbbell's up to only 12.5kg.

Overall, with that price tag, it is still a good place to stay ;-)

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank AchmedSteinweg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_Hotel_SG, Marcom Executive at Quality Hotel Marlow, responded to this review, November 4, 2014
Dear Valued Guest,

Greetings from Quality Hotel Marlow.

Thank you for taking the time to write a review for the hotel.

Your feedback is very important to us as we continue our focus to improve our accommodation and services. We appreciate your business.

I hope to welcome you again the next time you travel to Singapore.

Warmest Regards,
Faith Chen Fengyi
Marcom Executive
Quality Hotel Marlow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed March 11, 2014

We stayed there for 4 night and 5 days.

What's good about this property.

Location, dining area, and restro-bar

What's on the downside ...

room size, bed, pillow (Sleep quality), bathroom, pool and Food

Rating should be downgraded from 4 to 3 star as washroom on ground floor is not hygienic it smells very bad and really not recommended.

  • Stayed March 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Pankaj A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_Hotel_SG, Marcom Executive at Quality Hotel Marlow, responded to this review, November 4, 2014
Dear Valued Guest,

Thank you for reviewing Quality Hotel Marlow.

Please accept my apologies for the dissatisfaction you experienced during your stay. Should you wish to further discuss the details of your visit, we invite you to contact our Sales and Marketing Department directly. It is our sincere hope that you will give us another opportunity to exceed your expectations on a future visit.

Warmest Regards,
Faith Chen Fengyi
Marcom Executive
Quality Hotel Marlow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mashhad
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 1, 2014 via mobile

The price was good comparing with other hotels in singapore , actully the price of hotels in singapore are really expencive. The breakfast was not good they dont have even chesse but in second days of our trip we found out that we can order an omlet to waiters. The internet was free but you can only use it for one device for one room with 2 person!!
We didnt use MRT or bus and most of the time we took taxi and i think it cost more if you are 4 person however some of taxi driver were like thief, twice time we give them more money and they didnt take back the rest of money and also some of them going too slowly or in longer ways to take more money.
So you must be careful. Something that seem unusual for me was long queue for taxi that sometimes it took more than an hour.
The hotel rooms were perfect, clean and new and i think this hotel was best chose for us. But they have to pay more attention to breakfast.

Stayed February 2014, traveled with family
Helpful?
Thank Asali Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_Hotel_SG, Marcom Executive at Quality Hotel Marlow, responded to this review, November 4, 2014
Dear Valued Guest,

Thank you for taking the time to review Quality Hotel Marlow.

The F&B department have been informed with regards to your comments about the breakfast offerings.

We are proud to announce that as of 23rd June 2014, we have upgraded our internet services. The system now allows two people to login to WIFI simultaneously.

We are glad that you like the hotel room. I look forward to welcoming you back to Quality Hotel Marlow soon.

Warmest Regards,
Faith Chen Fengyi
Marcom Executive
Quality Hotel Marlow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Marlow

Property: Quality Hotel Marlow
Address: 201 Balestier Road, Singapore 329926, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #275 of 309 Hotels in Singapore
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Quality Hotel Marlow 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Singapore
Quality Hotel Marlow Singapore

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