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“some things are good and some are disappointing”

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Quality Hotel Marlow
Ranked #276 of 308 Hotels in Singapore
Solo, Indonesia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“some things are good and some are disappointing”
Reviewed April 24, 2012

Singapore hotels are typically have tiny rooms, and this hotel is not an exception. It should be okay, though, if you're not traveling with kids or on a honeymoon. It's better that you make an early reservations if you have room preferences (e.g. queen bed instead of twin, etc.) because you won't be able to sleep comfortably on their twin beds. They're hard and very small, and since I got a twin-bedded room in my first night of stay, I hurt my back the next morning I woke up so I asked to move to a queen-bedded room. Fortunately, the room and bathroom were clean and well equipped with enough supplies, so it was still bearable.

Make-up room service was a problem for me, though. The hotel provides a device placed near the bed that guests can use to ask for make-up room services or switching lights in the room, but it doesn't seem to be effective. I stayed 3 nights and had my room cleaned only once (after I asked the housekeeping man directly), though I already pushed the make-up room button several times.

Food is another story. Breakfast and lunch are nice and very reasonable priced here. They provide a wide choices of breakfast, and I loved their mashed potato a lot. Room service is also available if you don't feel like stepping out of your room. However, if you don't wanna eat in the hotel you can find lots of nice places outside. You can get a cab to Bugis area or Chinatown, or if you feel like walking, you can walk to the nearest MRT Station (Novena) and take MRT to Marina bay where you can find a daily food festival called Lau Pa Sat (only opens during the night I think).

Hotel's location shouldn't be a problem. It takes around 10 minutes drive to Bugis, Orchard, or Little India. Novena MRT Station can be reached by -+ 15 minutes walk. Nowhere is so remote or not easily accessible in Singapore anyway.

On my last day in the hotel, I spent the day in the room wanting to get some nice nap, but to my great disappointment, the hotel did some maintenance right above my room so it was very very noisy that it was impossible for me to get rest. It was extremely disturbing and the hotel didn't bother to inform about it earlier.

Overall, it was good enough and I'll come back if I can't find a nicer place in the future.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank happyfeet2707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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299 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
kuala lumpur
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 10, 2012

Let's start with some + points:

(1) Hotel located far from MRT Station but staff was helpful to get cabs for me.

That's all for the good points....

NEGATIVE points:

(1) First impression into the hotel lobby was OK, nothing fancy but for the price I paid, I could have gotten a better one.
(2) Check-in procedure: Quite fast.
(3) Enquiries to the hotel manager: no reply despite me calling the front desk 3 times.
(4) Room: Worst room I have ever stayed in my life. The carpet was dirty, socket was broken, toilet smells of urine and dirty!! My maid at home can do a better job than the cleaning staff there!
(5) The hotel has no water when I woke up at 7am!! The water only came back at 8:10am!! I was late for my meeting because of this!

Avoid this hotel at all cost!

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank toh2982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Singapore hotels

Kupang, Indonesia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 18, 2012

This hotel is located ten minutes away from Orchard road by taxi, which you will have to pay average from eight to ten dollar a ride.

The hotel it self is a bit outdated and we have to pay $170 for it (breakfast and internet included) which is for me was a bit expensive compared to Value Inn Thompson or Innotel which around $70-90 a night with modern furniture and else.

The room was a bit dump and small (we stayed in standard twin room) but it is okay for business travelers who does not stay much in the hotel. The service from the staff was excellent. The Front Office was really friendly, but the restaurant attendant was not smiling at all. There is also a swimming pool on the 6th floor.

The hotel is pretty closed to food court (5 mins walking distance) and nearby also a lot of minimart and a place that sells nice durians.

the cons from this hotel is too far from MRT stations.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swiss-belinn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
365 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed January 10, 2012

Great place. Lovely rooms and great staff - very friendly. Very good location. Close to 2 metros which are only a stop or 2 from central Singapore.

  • Stayed February 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chch2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 18, 2011

The room was itsy bitsy, and it has a cute mini bathtub, which was all ok since all we wanted was a decent place to sleep. The location, it turns out, is not ideal for anything, and every time we take the taxi to go anywhere, it costs S$ 4 just to turn around and come back on the other side of the street! TV channel selection is terrible, nothing to help you wind down as you get ready to sleep. Would not be staying here again.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank monsoonrains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 10, 2011

The room was spacious, tidy, and modern. The same can be said for the bathroom. Room included couch and TV. Overall, it was a comfortable stay. HOWEVER, I had stayed all over SE Asia in less modern accommodations and this is the place where some little bug decided to crawl in my ear while sleeping.

The main problem with the Quality Hotel in Singapore is that there isn’t anything in the immediate area. Though the rail system can be reached in a 20 minute walk, yhat's a long 20 minutes when it's super humid outside. There aren’t any places to eat in the area. The hotel restaurants are often crowded and over priced. Internet use was expensive and it was inconvenient to return to the desk to get more time for the internet.

  • Stayed March 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LittleBearsBed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 7, 2011

This hotel is just so-so, for it's price, we can't really complain, although it didn't quite live up to the expectations they did boast about.

The site came off attractive with free internet, however, we discovered the internet was only good for one (one laptop, or phone or ipad, just one).

The breakfast buffet had a variety which wasn't very good -- food was on the cold side and not very familiar breakfast items.

The room was alright with a super tiny safe and nowhere to lock my laptop safely against. For some strange reason, the airconditioner was covered with a tourist brochure -- perhaps it was too cold without it? The shower was alright, strong ang hot.

I would recommend this hotel for those who will be out almost the whole day and not just be hanging around the area as there very few places to eat in the neighborhood -- only thing interesting was a movie theater.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Discursus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Marlow

Property: Quality Hotel Marlow
Address: 201 Balestier Road, Singapore 329926, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #276 of 308 Hotels in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Quality Hotel Marlow 3.5*
Number of rooms: 240
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Also Known As:
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Singapore
Quality Hotel Marlow Singapore

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