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“Ok, but could be really good”

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Rendezvous Hotel Singapore by Far East Hospitality
Ranked #57 of 308 Hotels in Singapore
Certificate of Excellence
Melbourne, Australia
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Ok, but could be really good”
Reviewed October 13, 2012

The arrival was very positive and the appearance of the room excellent. The location is excellent too, close to everything. With a few adjustments on services this hotel could be great.

During our stay the cleaning has left much to be desired on more than one occasion unfortunately (towels were not changed, used glasses left around the room etc etc). The menu for in-room dining is limited and the quality could be better. Upon check out, one of the luggage handlers almost smashed one of the suitcases trying to press them into the boot of the taxi without noticing that it would have been enough to slide the handle inwards into the compartment so that it would have gotten in easily,

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Down U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,666 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (408)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 11, 2012

They tried to overcharge by applying the service charge and sales tax twice. And when I pointed out their mistake, they at first insisted they were correct (before later apologizing and fixing the bill). It's hard to believe this was an accident - charging for rooms is what they do for a living, after all.

The rooms are OK and the location is good (5 minute walk to an MRT interchange), but by the time you add on $27 per day for Internet access and another possible $40 of overcharges if you're not all the ball, you could stay in a far nicer and newer hotel such as Fort Canning just a block away.

Another point is that many of their rooms are noisy right now due to the construction of the Downtown MRT line adjacent to the hotel which goes on for most of 16 hours a day, 7 days a week. This is not their fault, but it's something you should be aware of. They have a limited number of quieter rooms on the opposite side, so if noise bothers you, ask for one of these should you book.

Also, their mattresses are hard - harder than anything I've seen in a shop. This didn't bother me personally, but it's worth bearing in mind if you're used to something soft.

Room Tip: While the new MRT line is under construction, ask for a quiet room if daytime noise bothers you.
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  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 10, 2012

Hotel room was very good,bed was quite comfortable after a lot of pretty hard beds throughout France,Polandand Rome.The hotel restaurant has a great spread for breakfast but is quite expensive for meals.They have a special for a bottle of wine.Buy one get one free but the bottle costs about three times the cost of a comparable bottle at home.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rob h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
2 reviews
Reviewed October 10, 2012

Central placed. Friendly and helpful staff. Good gym.
Got a free upgrade to a club room (without even asking for it).
Very Close to the Bras Barah metro station.
Very Close to Coffee Bean and the tea leaf - I had breakfast there every day, even ordered take away from them.

Room Tip: The club rooms are rather high up in the building (10th & 11th floor).
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mattias_xyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
97 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed October 9, 2012

Really good location, you can walk to the main places. 20 mins to CQ, 25 to Chinatown, even to marina bay you can walk. 7 eleven opposite the hotel, nice restaurants around.

Room quiet small but comfy. Mattress slightly to hard... Challenge with the water temperature in the shower, but manageable :)

Front office staff helpful and polite but not outstanding. Request a room facing the pool area they are more quiet, as a major construction work is going on next to the hotel (MRT).

Haven't tried the food and beverage outlets, but honestly, why should I eat in the hotel when I'm surrounded by so many very good local restaurants ??

Would highly recommend this hotel.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tobi1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
Reviewed October 4, 2012

I stayed at the Rendezvous Grand for 5 nights during my stay in Singapore. The hotel was excellent, in particular its location - I was within easy walking distance of the Marina Bay Sands (and surrounding shops/malls), Orchard St., Little India, Chinatown, Bugis Junction, and Sim Lim Square - among others. There was a very convenient shuttle service to Jurong Bird Park and the Zoo as well, which stopped just across the street from the hotel's front door.

The facilities were clean and very well maintained, and my room was a welcome comfort after long days of walking and shopping. The staff were always friendly, and quite helpful during the duration of the stay - they always aided in helping find a cab, providing advice for destinations, andhelping with other hotel services.

The hotel (and its amenities) was more expensive than some of the nearby hotels but in my opinion, well worth the price. I'd highly recommend the Rendezvous Grand to anyone traveling to Singapore to visit.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 3, 2012

We stay at this hotel for 9 nights during my business trip.
The location is nice - next to museums and restaurants - also close to Orchard.
The staff wasn't so friendly, wifi is not including in the room price!!!
The breakfast was nice, the pool very small, the rooms also small.
It is find and nice value - not more than that.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nati052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rendezvous Hotel Singapore by Far East Hospitality

Property: Rendezvous Hotel Singapore by Far East Hospitality
Address: 9 Bras Basah Road, Singapore 189559, Singapore (Formerly Rendezvous Grand Hotel Singapore)
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Romantic Hotel in Singapore
#40 Family Hotel in Singapore
#44 Business Hotel in Singapore
#54 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rendezvous Hotel Singapore by Far East Hospitality 4.5*
Number of rooms: 298
Official Description (provided by the hotel):
Housed in a restored colonial building located in the heart of Singapore’s Arts District, Rendezvous Hotel Singapore is inspired by its locale’s vibrant energy and character.As an art-inspired hotel, Rendezvous Hotel Singapore brings together stylish elements reminiscent of its heritage to complement modern masterpieces and create a unique aesthetic style. It is a brand that appreciates creativity and is proud to show it.Primed to be a meeting point where art and creative ideas grow, Rendezvous Hotel Singapore aspires to support the arts and culture through collaborations and initiatives with both students and artists from Singapore and around the world. This is Rendezvous Hotel Singapore, placing you at the art of it all. ... more   less 
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Also Known As:
Clarion Collection Singapore
Singapore Clarion Collection
Clarion Singapore
Rendezvous Hotel Singapore By Far East Hospitality

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