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Reviewed 5 weeks ago

This was a very pretty hotel, the architecture was amazing to look at. The hotel itself was clean and had all the modern features you would expect of a hotel of this calibre. The rooms were well equipped, clean and everything functioned as expected. The staff on arrival are warm and welcoming. This hotel is situated about 15 mins walk from Haji lane ( if you are familiar with that ) and there are plenty of things to do around there.. Its location was not too far away from Marina Bay either and in my opinion, this hotel is much nicer the MBS.

Dont hesitate to stay here

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank DaHoneymoonerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSIN, Director of Rooms at InterContinental Singapore, responded to this reviewResponded 4 weeks ago

Dear DaHoneymoonerz,

Thank you for choosing to stay at interContinental Singapore, and for taking the time to leave a review on TripAdvisor.

I am delighted that you enjoyed your stay with us, particularly the well-appointed guest room, warm and genuine service from our team, the elegant ambience of the hotel, and the convenience of our central location in the heart of Singapore's arts and cultural district.

My team and I hope to welcome you back again soon.

Regards,
Kristen Goodchild
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2020

Every year I stay at the Intercontinental Hotel in Singapore on business. Every year the comfort they supply us is excellent. This year I want to make a special mention to the hosts in the club lounge. We have known some of them for years now, including the wonderful Ain and the attention they give us is rather like staying with good friends. All the other hotel amenities are great, a lovely pool and excellent gym, but it is the welcome and attention that is second to none

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank Oakhill123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSIN, Director of Rooms at InterContinental Singapore, responded to this reviewResponded 5 weeks ago

Dear Oakhill123,

Thank you for returning to stay at InterContinental Singapore once again, and for taking the time to share your review on TripAdvisor.

I am delighted that you enjoyed your stay experience with us, in particular the Club InterContinental lounge and the warm and attentive service from Ain and the team. I will be sure to share your kind compliments with them which will definitely serve as motivation for them to continue serving our guests with the best possible experience.

My team and I look forward to welcoming you back again.

Regards,
Kristen Goodchild
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2020

We have been coming to the ICH club for many years and it is lovely to be welcomed by experienced and friendly staff like Ain and the team. We are treated as friends and this is lovely and adds something special to our time in Singapore. It is really important while we are working here to have such efficient and knowledgeable staff who are responsive and understanding. We look forwarding to seeing the same good friends again next year.

Room tip: All the rooms are lovely
Date of stay: January 2020
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank fionacE8771AL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSIN, Director of Rooms at InterContinental Singapore, responded to this reviewResponded 5 weeks ago

Dear fionacE8771AL,

Thank you for choosing InterContinental Singapore once again during your visit to Singapore, and for taking the time to share your review on TripAdvisor.

At InterContinental Singapore, we take great delight and pride in providing the best possible service to our guests, and I am heartened that the service of Ain and the team at Club InterContinental lounge met your expectations.

We look forward to welcoming you back again.

Regards,
Kristen Goodchild
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2020 via mobile

Peranakan meets British Colonial Elegance and Grandeur Design. Very good and polite front office staffs. Love the Club Heritage Room located in the Heritage Wing. The room was beautiful, cosy and lovely. Breakfast at the Club InterContinental Lounge and at Ash & Elm were very good, appetizing and delicious. The evening canapés and beverages at the Club InterContinental lounge were exquisite and delightful too. Check-in and check-out were a breeze, and all of the hotel staffs were friendly and helpful. Overall, a luxurious and pleasant Christmas 2019 stay at InterContinental® Singapore.

Date of stay: December 2019
Trip type: Traveled as a couple
Thank Luv_Mort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSIN, Director of Rooms at InterContinental Singapore, responded to this reviewResponded 5 weeks ago

Dear Luv_Mort,

Thank you for choosing to stay at InterContinental Singapore, and for reviewing your stay on TripAdvisor.

I am delighted that you enjoyed your time with us, marked by the elegant ambience of the hotel, the warm and attentive service from our team, the well-appointed guest room, and the Club InterContinental lounge with exclusive privileges including three culinary presentations daily such as breakfast, afternoon tea, and evening cocktails and canapes, and personalised check-in and check-out service.

I hope to welcome you back to our hotel again soon.

Regards,
Kristen Goodchild
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2020

The hotel has an exceptionally good exterior and even better interior.
With one of the best locations in Singapore, this hotel is a tourist haven. Its next to the food street of Buggis and malls.
The Ambassador checkin / checkout was swift and easy.
The rooms are big and spacious. House keeping is doing a great job in keeping them clean. Due to the new year, the hotel was fully booked but we never had a problem with any of the services. The concierge services are very helpful. They helped us for booking of tour packages and guiding us to move around in the city.
Would love to stay here again and again.

Room tip: higher floor, away from escalators
Date of stay: January 2020
    • Sleep Quality
    • Rooms
    • Service
1  Thank Tyme-Traveller-2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSIN, Director of Rooms at InterContinental Singapore, responded to this reviewResponded 5 weeks ago

Dear Tyme-Traveller-2020,

Thank you for choosing to stay at InterContinental Singapore, and for being an InterContinental Ambassador member.

I am glad that you enjoyed a good stay experience with us, particularly the central location of our hotel in the heart of Singapore's arts and cultural district, the elegantly-appointed room, and the warm and attentive service from our team.

I hope to welcome you back again soon.

Regards,
Kristen Goodchild
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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